Crown Awards has a rating of 4.9 stars from 12,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crown Awards most frequently mention customer service, great quality, and fast delivery. Crown Awards ranks 26th among Awards sites.
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I find your site very user-friendly, especially now that I have used it before. It is a bit overwhelming the 1st time b/c of all the choices, but you do take one step-by-step thru the process with simplicity.
I was disappointed in your product for the first time since working with your company. All the medals were cut very sloppily and all have rough edges and are not smooth and round. I would prefer that you take another day and properly cut them. Quality is a step down from last year.
Date of experience: August 23, 2019
Just what I was looking for!
Perfect for an 8 yr old that went above to help her Grandma in a health crisis. Was easy to order and arrived in 2 days!
Tip for consumers:
Engraving up to 40 characters free
Products used:
Trophy
Date of experience: November 20, 2022
Very professional, the awards that I ordered came complete with no errors, and in less than 3 days from order to delivery. Very fair cost and I would and am recommending this site to others. Thank you crown awards for helping to make our event a great one.
Date of experience: November 14, 2017
Fast shipping (though I wish it was free!) and love the music medals I ordered for my students
Date of experience: April 27, 2023
This was our first order with Crown Awards and we will definitely be coming back in the future! So many options, we enjoyed being able to customize our awards; quick turn-around time, and super budget friendly!
Date of experience: August 29, 2018
Fast friendly service at a good price and product arrived a lot quicker than I thought it would
Date of experience: March 31, 2023
Very good website...easy to navigate and order what you want. Prices reasonable and quality of product is very good. I have an issue with the golf putter and ball that is laser cut in glass...the base that contains a light to go under does not fit the glass piece. Perhaps send another that fits?
Date of experience: July 21, 2017
I have had an excellent experience with this company. Prior to purchase, I was able to speak with a very helpful person regarding pricing, shipping, and item options. I also enjoyed the variety of products available.
Date of experience: April 14, 2019
The products are really nice... just very expensive. Great selection of products to choose from for any affair.
Date of experience: January 23, 2020
I am a repeat customer of Crown Awards. Great quality, customer service and always on time to deliver!
Date of experience: December 18, 2020
Your prices are very reasonable. But the quality was just so-so. Many of the medals are badly scratched and cannot be used.
Also, you should somehow make it more clear that metals are not engraved and come with a sticker that one must put on.
I have used another online trophy company and the medals were engraved.
Date of experience: November 27, 2017
It has been really easy to order. I wish there was a way to oder through P.O. Online. I am ordering on behalf of our school so our P.O. Process is a bit different than other companies/organizations that use P.O.'s
Date of experience: April 10, 2017
The product selection is great with lots of professional looking options. I was especially impressed with the selection of crystal paperweights. I also appreciate being able to purchase just one custom order.
Excellent customer service and very quick shipping! I had to request a couple of changes and the turnaround for a new proof was very fast.
The crystal paperweight I purchased looks elegant and the company logo looks sharp. This was my first time ordering and I'm impressed! I would not hesitate to order from Crown Awards again!
Date of experience: January 11, 2018
Quick & Easy - great online help. Absolutely love the award I ordered. It was packed really well, the only complaint is the delivery by UPS for a package marked fragile they just left it sitting outside, never rang the bell. I think Crown should require a signature on delivery. Again the award is beautiful, would definitely use you again!
Date of experience: September 1, 2017
Cheaper than I expected, tons of options, no extra cost for a different name on each product. The only problem was how long shipping will take. I read that it was next day, but when I went to check out, next day would cost an extra $40.
Date of experience: April 27, 2018
Found the site through google search engine. Called to confirm specs and features and instantly got a hold of a customer service agent who assisted me very quickly and thoroughly. Great site. Great Customer Service. Exactly what my Fantasy Football League was looking for. No improvements needed.
Date of experience: July 26, 2019
With a tight schedule and tight budget, our awards order surpassed our expectations. Excellent customer service when we need to order an extra award, and simple to use online ordering. I will be sure to pass all of the contact information along for next year's awards needs.
Date of experience: January 31, 2018
I'm a regular customer of buying trophies for the past 3 years at least twice a year. When I raised a concern about the high shipping costs, they were kind enough to reply back saying that they would refund half the amount of shipping rate. I'm happy with the customer service.
For future purchases, I would make an order through phone instead.
Thank you!
Date of experience: March 1, 2018
3 of the figures were broken. I was able to glue them back together with no issue. I understand its a risk you take when you are dealing with online sales and delivery drivers. Other than that I am extremely happy with my order. The trophy are huge and beautiful.
Date of experience: April 21, 2017
Thank you I received my order today May 6,2021. The quality of the product ( Appreciation Award Plaque) and packaging is very good. I appreciate it.
Tip for consumers:
Diverse products for recognition and appreciation events.
Products used:
Award Plaque
Date of experience: May 6, 2021
It was fairly easy to customize, but for the medals it was hard to know just what mine would look like and there was no guarantee that if I am not satisfied it will be redone... Also, after I made the crystal award I noticed a spelling error, and emailed to try to fix it, but no luck. If there were some way we could go back in shortly after placing the order and re-edit would be helpful to us not always perfect the first time people.
Date of experience: June 21, 2018
Once you figure out how to "create" your award, it's easy to order, pay, ship and receive. We are thrilled at how beautiful they look.
Date of experience: June 28, 2019
Only negative thing: If you are out of stock, please take picture off main page. There is a beautiful all silver volleyball trophy of a jumping player that I wanted to get but every time I clicked on it, it took me back to the main page for volleyball trophies.
Date of experience: November 20, 2017
I've ordered awards, ribbons, and name plates for several years for our nonprofit agricultural club. This is the fastest I have received an order, not to mention paying a fair price for the shipping and receiving a quality product! I am impressed and will be sending you our business from this point forward!
Date of experience: August 30, 2017
Prices & vast selection were awesome! The trophies are beautiful! I know my girls are going to love their soccer trophies! They turned out amazing; even better than I had expected! The cost was even lower than what I had expected to pay too! And I received them in less than a week of when I placed my order! Highly, Highly Recommend! Thank you so much Crown Awards!
Date of experience: November 1, 2018
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