Crown Awards has a rating of 4.9 stars from 12,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crown Awards most frequently mention customer service, great quality, and fast delivery. Crown Awards ranks 26th among Awards sites.
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Overall I'd say it was great! I've ordered with CrownAwards for past three years! So I like there products! Though some are a bit pricey they do look very cool. Sadly this last purchase I made for my fantasy leagues wasn't the best! 2 of my three trophies I ordered looked great! But that 3rd trophy was a disappointment while trophy looked ok, name plate on front which is a key item to have was bent and half way off or unglued however they attach them of my trophy. Not something I can present to our winner!
Date of experience: January 13, 2018
Nice website and can actually talk to real person if needed; I had priced name plates at a local "Things remembered" store and the cost was to exceed $60 for the same exact plates I got for about $7 (actually yours are nicer)
Date of experience: January 22, 2018
We had to place a last minute order for medals that we needed for a corporate meeting. I wasn't sure if we could get them in time but we did and the product looks great! This a a very professional company that I would recommend to anyone!
Date of experience: August 3, 2018
I really liked the end product. There was just a little snafu with the listing of the items being engraved, but that was fixed with a simple email. I appreciated how easy it all was, except for not being able to view what was in the cart.
Date of experience: September 14, 2018
Awesome it was perfect except I messed up date uhg but they delivered on time. Uhg so I need to reorder
Date of experience: December 23, 2018
Wish free shipping was on anything over $100.00. We order trophies for our scouts for placing 1st, 2nd, 3rd. We don't feel all should get a trophy but we do like getting all medals which is not included in the free shipping. We have been very satisfied with the quality. But 23.00 is steep for shipping. Thank you
Date of experience: January 4, 2019
Very easy to use and the help I received from Diana on the chat line was excellent. She was very knowledgeable, prompt and polite! Syntonics is a repeat customer for a reason, we love your products and your service!
Date of experience: December 11, 2017
Beware that the engraving is not actuall engraving, but sticky plates you need to put in each medal. They look nice but are not actually engraved in each medal.
Great price for the option anyway and very fast turnaround
Date of experience: December 10, 2017
Your website is very easy to navigate plus the product is exactly what I need.
I have been purchasing the engraved plates for a perpetual plaque for years. The cost of the plate and engraving never changed but the shipping costs have skyrocketed. My first year it was waived, the next year it went up slightly. It has continued to go up every year so the shipping costs nearly as much as the item.
Date of experience: January 29, 2019
Ordering online was very simple. The items that were ordered came exactly when I was told they would come. I really appreciated the professionalism and reliability through ordering with CrownAwards.com. I look forward to continuing to work with them.
Date of experience: April 17, 2017
Shopping with CrownAwards was super easy! The website was easy to navigate and I loved the ability to view your engraving on the item before purchasing. Shipping was quite and reasonably priced. I will definitely come back to Crown Awards for my next purchase.
Date of experience: August 21, 2018
Ribbon 2018 stickers weren't straight. Some of the trophys were off aligned. I'm sure these small minor details were because your speed of handle time. I appreciate your speedy shipping. Trophys were an easy fix, but the stickers not so much. They aren't not usable, many probably won't notice, but when they are side by side very noticeable. It's really not a big deal. Just thought I would share your quality might be suffering a bit for speed.
Date of experience: June 13, 2018
Had an issue with the trophy...leaned to 1 side and was not centered on the base...BUT...I called customer service and Alyssa promptly helped me with a replacement order to be shipped immediately. Customer service is to be applauded. Thanks so much.
Date of experience: April 27, 2018
THE RECIPIENT WAS DELIGHTED TO RECEIVE THIS TROPHY! IT WAS SHIPPED VERY FAST AND I COULDN'T WANT TO GIVE IT TO THEM! THANKS AGAIN, GREAT JOB!
SINCERELY,
ANTHONY FRANCIS
Date of experience: March 9, 2019
The website is a little clanky. But, the product looked great when I received it. The customer service called me right away to help me figure out exactly what I needed to order and where to locate it on the site.
Date of experience: September 20, 2017
At the beginning of the process. Online ordering easy. Awaiting product for on time delivery, and product quality and accuracy.
Deliveredas advertised. Pleased. Will definitely consider for future purchase.
Date of experience: September 17, 2017
From the beginning of ordering these awards online, your customer reps were on top of it. Always willing to help. When I called the representatives, they were awesome on the phone. My questions were answered right away. I had just 1-2day deliveries. Just Great!. When I received my first delivery, I couldn't believe it, the packaging is top of the line, I then ordered three more awards with confidence as I know I was getting the best. I have ordered seven Crystal Awards. I am more than pleased. Crown awards will make me look very good at my event. Loved it all! Please do not hesitate to order from this company. You will be as pleased and greatly surprised by their great customer service and beautiful awards. The prices are so affordable and the quality of their products are so so good.
Date of experience: January 25, 2018
I was very unhappy that I paid.75 for "engraving" but received a sticker to apply to the medal. I normally order from Trophy.com where they engrave my medals in the back, I was disappointed that this was not clarified more clearly. I will not order from CrownAwards in the future. However your delivery time was amazing.
Date of experience: April 23, 2017
I wasn't sure I could get the exact plate with engraving I wanted. And it wasn't nearly as expensive as I expected. This will be perfect, thank you!
Upon receipt:
My son is being promoted to Colonel in the USAF next month. I bought a 5x5 inch beautiful wooden box emblazoned with the Air force Eagle on top. This plaque fits perfectly inside the lid and I couldn't be more pleased! It arrived within a week of ordering and was so inexpensive. I am so happy with it. Thank you!
Date of experience: October 6, 2017
I was not aware that I would only be getting "stickers" to adhere to the back of the medals. I'm not sure I would have chosen your company had that been made clearer. I'm used to having them engraved, and wasn't aware that I'd have to assemble over 300 medals myself. Otherwise, they look awesome, nice weight, and the lanyards are great. The website is easy to navigate, easy to order from, easy to pay. Delivery was FAST from order to my door for sure! Best part of the experience. I was concerned that I had waited to late to order and get them here on time.
Date of experience: June 19, 2018
It was a great experience. The staff was very friendly and professional. I processed my order online and made an error on my order. I called the customer service and the representative cancelled the original order and redid the order for me. This was my first time ordering from you, but it will definitely not be my last. Great service
Date of experience: July 25, 2017
Your website is very easy to maneuver, and made my shopping experience a breeze. You have a great selection, and I found everything I was looking for. Delivery was quick, everything was well packed. I am very happy with the quality of my purchase, and the price! Thank you!
Date of experience: August 15, 2019
The plaque is very nice and we know the recipient will be proud to hang it up in their office. One thing I did notice when it arrived was a small chip on the lower portion of the background ivory plaque. I did have close to matching paint and did a quick touch up on it. I know where it is but I don't think the recipient will notice. I'm not sure how that could have happened as it was packaged very well. My guess is the chip was there before it was packaged and the person who packaged did not notice it. If you could get a new plaque here by October 11th, I would like that but otherwise this plaque will have to do. But other than the chip, I am very happy with the plaque. And as always, your products are great as is your customer service and speed of getting what we order. Thank you. Karen Mikkelson
Date of experience: October 3, 2019
It was a very easy process. The online proofing was very nice. Shipped same day, so turnaround was excellent. More care should have been taken in cleaning off the smudges and handprints. The box has a dented torn hole where something pressed most of the way through. Little disappointed in the number of flaws - probably wouldn't have been as noticeable without all the hand prints and smudges, and damaged box. Packing was terrific and the corrugate intact so the box had to have been damaged prior to shipment.
When it's an award - you want to be proud of the entire presentation - just saying.
Date of experience: February 5, 2020
The ordering process was really easy and I was happy to see I could get the product in time for our event. I couldn't believe how quickly the product was delivered - it more than exceeded my expectations!
Date of experience: November 13, 2017
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