Crown Awards has a rating of 4.9 stars from 12,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crown Awards most frequently mention customer service, great quality, and fast delivery. Crown Awards ranks 26th among Awards sites.
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I'm very satisfied with your company. Thank you for all you do. It would be nice to possibly get a discount for returning customers but I do understand the cost of running a business that would be my only suggestion.
Date of experience: April 27, 2018
2 days after ordering I had the trophy in my hand and just in time for my grandsons last game. Nice trophy and I am sure he will be very excited. I would highly recommend you shopping from this company.
Date of experience: March 2, 2018
Great with so many choices! And when I didn't make a purchase the first time, a representative emailed me to see if I needed any help and I appreciated that! I love my plaques and will definitely use them again!
Date of experience: January 25, 2018
Several of the trophies were noticeably scratched on the gold base and there was glue on all of them. I will have o order new ones from the local trophy store to get them here in tome for the ceremony.
Date of experience: April 15, 2018
I received the order on time and earlier than even expected once I placed the order. However, over half the order was wrong and at this point hoping that it will be corrected somehow. I ordered black based for our trophies and when received they were all white marble.
Date of experience: November 9, 2017
We ordered elsewhere for our family reunion 5 years ago and ordered again on 6/18 and they 'didn't get it' even though we got a reply for our order! Now we were scrambling at last minute and Crown awards saved us! Will never order anywhere else
Date of experience: July 6, 2018
I did not receive all of my order. The accompanying medal holders paid for and need for a recognition reception so much I paid for priority mail were not included. It appears no way to get them in time. I was to receive a status text today which I have yet to see. What I received was excellent great quality and everything I could have hoped for
Date of experience: July 20, 2018
Rings look great and arrived quickly. I was looking for a fun way to honor the league champ and this fits the bill
Date of experience: January 21, 2019
Very easy to navigate through the site, picked which item i wanted, customized it easily.
Update: Item has arrived and it could not be any better than what I expected. The quality is there, the cleanliness of the trophy, the letters are perfect and I can't wait to unveil this thing. Definitely recommend this site for anybody looking for a custom trophy of any sort!
Date of experience: August 13, 2018
Needed some small yet inexpensive brass name tags. Product from Crown Awards was just what I needed and was received with incredible speed.
Date of experience: March 20, 2019
Please see product review. Ordering and shipping was easy and efficient. Products and service are professional and of high quality. I only noticed one minor flaw/nick in one of the crystals that is hardly noticeable. Overall a good experience and will utilize again in the future.
Date of experience: April 25, 2017
I was leery of asking for help but realized that I needed it. The chat worked out so much better than I could have hoped. It helped me make an informed choice, and the result was a plaque that was more beautiful than its online picture.
Date of experience: December 8, 2017
The website is extremely simple to understand and navigate. I received my order very promptly (few days),great quality and price. Also Very courteous and helpful with the questions I had. Overall very pleased and impressed. I will definitely be ordering again for future needs. Highly recommend!
Date of experience: February 22, 2018
You need more than 40 space character space. I would have PAID more. But your service would NOT allow it. So your company lost out on earning more of my money. I still made a purchase anyway.If you noticed with the photo that I took and sent to your company. There was a "letter" misusing on the plaque and I called the same day telling the operator and she blamed ME. I had to decorate my plaque myself. Look at my plaque picture. When I use Vista Print... They put the photo on for you. Your company does NOT. You could provide more room for more lettering. And I was willing to PAY FOR IT. The operator tried to sell me Another plaque... NO WAY!
Date of experience: November 20, 2017
Ordering and personalizing the trophies was quick and easy. It was nice that there was an imagine to give you an idea of what it will look like once complete. When we received the trophies they were perfect! I will definitely order from Crown Awards again.
Date of experience: November 14, 2017
Received call within 30 minutes of my order to resolve an apparent discrepancy in some engraving. Rep volunteered to fix it for me. Had entire order delivered to my door less than 24 hours after I had ordered it! It was even better than five-star service!
Date of experience: March 29, 2018
Simple and easy to manage, both when I was browsing for ideas from my mobile to when I placed the large order from a desktop. When I called in to confirm shipping options, my call was answered immediately and my questions were answered on the spot. Great efficiency at this company! And the items arrived ON TIME on the exact day they were projected to arrive. This was all much faster than I could imagine possible. Great job! I'll be buying from here again! Thanks!
Date of experience: June 20, 2018
The prices and products on this site are fantastic. I have used you for 3 years in a row and have not been disappointed. The online reps are super quick and helpful. A special shout out to Darlene who assisted me at 11:30 AM on 8/14/18 with an order.
Date of experience: August 18, 2018
Overall good experience, took a little bit to understand the website i.e. Unique characteristics for checking out.
UPS for whatever reason delayed delivery by one day. It was out on the truck for delivery on scheduled day of 11-28 and went back to station. It was delivered on the following day 11-29 but not until 6:00 pm. Crown did everything on their part, they can't control UPS and their delivery. I was disappointed by UPS on this one almost like they did a drive by and went back to the station.
Date of experience: November 30, 2017
Crown Awards has always provided fast service - with a quality product every time. Crown is my go to awards company - every time. They have never let me down - and I expect only the same service this time
Order arrived ahead of time - only 2 days from order to delivery. Trophies I ordered were just as I expected. The Medals I ordered for Olympic Awards - silver and bronze were great - the gold was not what I expected - the gold didn't really "stand out" - but overall - happy with the service
Date of experience: July 23, 2017
Ease to upload logo. It was very helpful to be able to view the finished product. They look beautiful, but the lettering was smaller than I expected. There was a lot of empty space on the perimeter of the plaque. It seems the space could have been used by increasing the letter size. I am sure it is a layout issue. Overall, we are happy with the end result.
Ashley, the customer service person was excellent. Extremely helpful and efficient.
Date of experience: August 17, 2018
A very good experience using this website. I bought 3 plaques for Coach gifts and am very pleased with the products. The website was easy to navigate and shipping was affordable plus I received these products in 24 hours after placing my order. I will definitely be using this company again!
Date of experience: December 4, 2018
This was the first time we had ordered from Crown Awards. It was a wonderful experience! Prices were great, the site was very user friendly for customizing each trophy. No shipping fees on orders over $100 was definitely a plus. I placed the order on a Monday and 2 days later, the trophies were sitting on my doorstep! They were packed so well and look so nice for the money spent. I will definitely do business with this company again!
Date of experience: July 14, 2017
I was thrilled to have these delivered within 24-48 hours from when I ordered them...and they are engraved! It adds a very personal touch to our company's chili cook-off and makes it seem like I put a lot of thought into it when it was really just a last minute decision!
Date of experience: October 23, 2017
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