Crown Awards has a rating of 4.9 stars from 12,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crown Awards most frequently mention customer service, great quality, and fast delivery. Crown Awards ranks 26th among Awards sites.
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This time, unfortunately, my shipment did not arrive in time for my event. The package was delayed, by the post office, for some unknown reason. Missed my event date by 2 days. The products are great, and this is the first time shipping was a problem.
Date of experience: September 1, 2017
My order was received on time with everything intact. The customer service was excellent the representative that answered the phone was very helpful with assisting me to find just what I need. Everything was great.
Date of experience: April 27, 2018
I got my trophy from you last year when I won my fantasy football league. I loved it so much that.well...I won 2 leagues this year and will be getting both of my trophies from you again this year! Thank You! And I did and again it was awesome!
Date of experience: December 31, 2017
Looked at a bunch of different online trophy websites. Yours was the clearest and had the best selection of product.
Product received quickly and in good condition. Product was exactly what was represented. I'm happy.
Date of experience: December 20, 2017
Ordering was easy, the delivery was pretty fast although the cost of sipping was as much as the one item I wanted. The item itself was great, but the nameplate was attached slightly crooked. I will detach it and regale it here, but I thought this should have been a higher quality job than that.
Date of experience: September 17, 2018
Easy to use website makes it easy to order the trophies every year.
While the quality of the trophies ordered was always great, I was a little disappointed in the smaller trophies ordered this year. The quality of the materials are less than I expected. They feel light and the tops being hollow don't help with my overall take on the trophies. I would not order that style again and would prefer to order ones that were a little more substantial.
Date of experience: January 29, 2020
CrownAwards had a great selection at a competitive cost. The website was not user friendly at times, but working through this resulted in an overall pleasant experience. The product exceeded expectations in quality and overall appearance. Furthermore, the order was delivered in a more than reasonable amount of time. I would order from CrownAwards in the future.
Date of experience: November 28, 2017
The product arrived to my address as advertised but the trophy itself has a dent within the football on top of the trophy. I do not want to send it back due to the dent being small but I just wanted to inform you of the product received. Thanks.
Date of experience: October 7, 2017
It was so easy and quick to do I was so happy to find this website. When I received the product so fast I was completely amazed and to find that it was such a great quality I was beyond excited about referring friends and co workers to use this site in the future.
Date of experience: October 8, 2017
I used Crown Awards when my kids were younger 15 years ago and was pleased with the service and merchandise. I was looking forward to seeing the Plaques.
After receiving the plaques, I was very pleased with the look. I'll definitely be using Crown Awards in the future.
Date of experience: February 3, 2019
Shopping experience was good
Just got confused at the description...thought medal was going to be BLANK...called in to talk to Representative to ask question...Question was answered and I continued with the Order.
Date of experience: July 31, 2017
Your work is very prompt and professional - I ordered the same items a week before and I ordered the wrong size so I had to reorder (*******). No fault of the website. I liked the product so instead of going to a local store I reordered. Thank you
Date of experience: January 17, 2018
Your website, prices, overnight shipping charge and chat capability are GREAT! I was so impressed when I received my order last night. I had just ordered the trophies the day before and to receive them the next day as your company guaranteed was AWESOME.
The trophies and engraving are excellent. Thank you very much for the excellent service provided.
Date of experience: November 16, 2017
I was disappointed to see spots that looked like water marks or paint drips on the base of a couple of the trophies. Also, the top of one was assembled backwards. I was directed through an email how to fix the orientation of the top piece.
Date of experience: April 27, 2018
Quick delivery, Award looked great. I will order again. Always get great products
Date of experience: September 18, 2023
Placed order and had no problem. I will definitely order from you again
Date of experience: September 23, 2023
I wish I had time to do the enamel ones but if these printed ones are any indication of the quality I will be back again!
Date of experience: November 1, 2018
I am a returning customer because i like your products and service. Also, your customer service chat workers are amazing! I have talked with them every time and they find what i need and make my searching a breeze!
Date of experience: April 7, 2018
The golf ball at the top of trophy is much more overwhelming than it appeared online. It overshadows the text that appears below it. Had I known, I would have chosen a different style of trophy. Such is the risk of shopping online.
Date of experience: February 9, 2018
Fast and excellent service and great quality.
I would highly recommend this company.
Date of experience: July 26, 2023
The website is great and their process time is superior than anyone else.
Date of experience: July 26, 2023
Easy to set up, I am happy with the service and the product
Date of experience: July 13, 2023
Very positive. I received precisely what I ordered, and it arrived astoundingly quickly.
Date of experience: July 16, 2023
We order from Crown Awards every year for our Annual Golf Event. We get a statement saying what we ordered last year and a catalog showing the new trophies for this year.
Crown Awards makes our tournament look fantastic!
Date of experience: March 16, 2018
I was a bit disappointed that when I was checking out I noticed that you were offering FREE shipping on awards and trophies. Yet my products were not being offered free shipping. Technically my order was also "awards" and a fancier type of trophy. So I don't understand why no free shipping, after all my order was more than $100
Date of experience: December 7, 2017
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