Crown Awards has a rating of 4.9 stars from 12,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crown Awards most frequently mention customer service, great quality, and fast delivery. Crown Awards ranks 26th among Awards sites.
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OUTSTANDING is the only word that applies to the great product, delivery and customer service. We are on a tight budget, but wanted something nice. THe online help desk was awesome. She helped me pick out something nice and affordable. KUDOS to customer service.
Date of experience: October 3, 2017
It took some work to get the plaque the way I envisioned but the art department kept working with me until it became what I hoped for. The quality of the final product is very satisfying! I am proud to present it to our awardees. Crown has courteous, problem-solving staff that stayed on task with me until I got the product I wanted on my timeline at a decent price.
Date of experience: December 11, 2019
When I ordered the large first place trophy, I thought it had the year on it (in a circle) but it was not there in the one I received Its nice, but the year would have made it remarkable! Next order I will double check everything
Date of experience: March 9, 2019
Website was easy to use. I tried to buy a trophy from another website. That company is so unorganized that a month later I was still waiting for my trophy. I canceled my order with them and used crown awards instead. Crown awards got me my trophy quickly and at a reasonable price.
Date of experience: August 27, 2017
Did not know it was an insert. I thought what I had seen in your website with the picture was the full medal. Was disaappointed in this. So glad i did not order more. Next time I will need to pay more attention.
Date of experience: March 29, 2018
I've recently used another local company and I couldn't seem to find The exact trophy that I liked. When I tried Crown Awards, they had everything that I was looking for and more. I will be using this company again
Date of experience: August 26, 2017
I was nervous about the delivery since they were promised on the site the previous day of my event, however they came just in the nick of time, the same day as my event. My items were a great price, and colorful. I would use Crown Awards again.
Date of experience: July 28, 2018
Easy ordering, accurate lettering and professional appearance, and quick order to delivery timeline. I recommend Crown Awards to all!
Date of experience: March 13, 2020
The trophies themselves are great and shipping was super fast, but the engraved plates were mixed up on the wrong size trophies, and I had ordered 3 with black bases and 3 with white, but received all black bases. I was able to remove and re-stick the plates onto the correct trophies, so it wasn't a deal-breaker, but overall was not impressed with the lack of attention to detail.
Date of experience: April 2, 2018
I wasn't sure what I would be receiving for the price I was paying, but I was very pleasantly surprised with what I received. The sculptures are great quality, the engraving is perfect, and the shipping was fast! I will certainly buy again from this company.
Date of experience: June 15, 2018
Upon placing my order I realized I had not changed a detail on all of the 7 items I had ordered. I quickly sent an e mail which prompted a representative named Camille to contact me on Live Chat. She expertly took charge and advised me of what to do to rectify my order. Order was corrected and I am now awaiting delivery. My items look great on the order, and the delivery date I was given was very prompt.
Thanks Crown, great job all around.
Darlene Burmeister
Date of experience: October 14, 2017
I love Crown Trophy! I have a small business and have got my trophies from Crown for about 5 years now. Everyone at Katella Store is so great, and Online ordering is easy and a fabulous selection and prices for the small business like me is so appreciated.
Date of experience: July 8, 2018
I found everything I needed right away, and the free 40 characters are a great bonus! My package came on time and I wasn't disappointed with my product! I paid a fair price for a great product! Thanks for the super bowl trophy replica!
Date of experience: March 26, 2018
My only problem with using the website to order placing was a code for a free ribbon. I'm not sure if it wasn't clear on the amount I had to spend to receive the free ribbon with my medals either way it was confusing.
Date of experience: April 27, 2018
AYSO Region 1090 has been ordering from Crown Awards for years. However, last year I decided to go with an AYSO partner, and was happy. This year I wanted to change it up and order medals. I was surprised and disappointed that the AYSO partner didn't have any on their website. The sales rep said they have them, but they aren't shown on their website. I'm sorry, if your selling a product, it needs to be accessible to the consumer. Too bad for them. Crown Awards has a great selection of AYSO medals. The website is very intuitive and easy to use, payment is easy (although an invoice option would be nice so I didn't have to use my personal credit card) and delivery is fast. Thank you, Crown Awards!
Date of experience: September 29, 2017
We have a yearly family and friends cookout each year and we like to give out trophies for some of the events/games. This is the third time I have ordered and each time I received the trophies quickly and they were always of very good quality.
Date of experience: March 25, 2018
The designs and styles were many. They were also very stylish. The process was very user friendly. I can't wait to receive the order to present to the awardee.
It was packaged very securely inside the gift box, but I thought it would be larger and thicker.
Date of experience: April 10, 2019
I had to call minutes after placing my order because I realized I ordered the wrong thing. Alyssa in Customer Care made sure that my order was changed so that what I wanted was heading my way. Thanks Alyssa!
Date of experience: July 24, 2017
The service was awesome. The website was easy to navigate and place my order. Estimated date was on the 2nd of January and I received my order 3 days before the scheduled date. You guys are awesome. I will order all of my sports awards from Crown.
Date of experience: January 2, 2018
As far as ordering and price, very easy.
The trophies were shipped out like stated on the website, took about 1 week for delivery for Ground Shipping, which was expected.
A few of the trophies had to be "fixed"
Two of the 19" trophies, the top was broken off, but I was able to glue back. Not sure if this happened in transit, but the packing wasn't that great, and was surprised it wasn't all the Team trophies, just 2 out of the 6 larger trophies.
One of the boxes arrived open (8 boxes total). One of the trophies was broken with the "2nd place", but I'm going to attempt to super glue.
Date of experience: March 26, 2018
I love Crown awards and this is the 3rd year that I've ordered trophies from them. This year, the nameplates on the two trophies I ordered didn't look that great. One of them looked slightly bent and the adhesive holding the other one seemed unevenly applied.
Date of experience: January 17, 2018
The sales reps were very friendly and helpful over the phone! Thank you so much! Every little thing was explained in detail- this was greatly appreciated since this was the first time I have had to place an order like this. I have bookmarked this site in order to place future orders!
Date of experience: April 30, 2018
It was simple and quick to find the design I wanted and needed. I was able to chat with a representative and received additional information that was helpful. I look forward to purchasing from CrownAwards again!
Date of experience: December 22, 2017
Ordered medal for 5K Run for Life event. Products were as ordered and delivered on time. Satisfied customer.
Date of experience: October 18, 2018
My experience was very good - customer service was very knowledgable and helpful. I received my award in a timely fashion, and it was excellent quality! I am very pleased and would recommend Crown Awards to others.
Date of experience: May 1, 2017
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