Crown Awards has a rating of 4.9 stars from 12,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crown Awards most frequently mention customer service, great quality, and fast delivery. Crown Awards ranks 26th among Awards sites.
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The labels were just a little too large to fit within the borders, but it did not detract from a good looking product.
Date of experience: September 26, 2018
Main issue is not being able to fit all the letters on one line. Secondly, it drove me batty that a popup kept saying "Can we help you?" and blocking what I was doing.
I received my items. One of the beautiful boxes is crushed on the bottom. The way it was packed, that had to have happened before putting it in the shipping box. Very disappointing.
Date of experience: October 2, 2018
I ordered two Golf trophies for my husband, after he won the championships but never received any trophies. They are very nice quality - the prices are great - and the plaques were done very professionally. The ones I picked came in various sizes, which is really nice to be able to choose from. I'm very happy with the whole buying experience and definitely will purchase from here again.
Date of experience: August 29, 2018
I can't believe how quickly my order was processed and received! The awards are beautiful - much prettier than I expected, and a great quality for the value. I definitely will be making future purchases from Crown. Thanks again for making our event such a hit with your fine trophies!
Date of experience: April 3, 2018
Simple & convenient. Easy to follow website.
The order arrived on time and the product was as requested. Minor comment is that the emblem on the plaque was slightly off center. It could have been centered better. But it's barely noticeable from far away. Otherwise great experience & product.
Date of experience: April 13, 2018
Huge selection, quick & easy ordering! :o)
There was an issue with one of the bases of our trophies, but I called and y'all are sending out a new one for us! So stoked and I'm so sorry I didn't catch the awesome gals name that helped me. :o(
Date of experience: October 23, 2018
The process for ordering merchandise was simplistic which was a huge benefit considering this was my first time placing an order. Very satisfied with the product and price. I do wish there would have been other options for shipping rates as I felt that was a little over priced.
Date of experience: February 8, 2020
The website was so easy to operate, the awards turned out even better then they looked online. They were elegant and classy. They came in very sharp looking cases. It was the best buy and such a great price! I pad $65 for an award that looked $300. Amazing!
Date of experience: October 6, 2017
My third time ordering from Crown Awards. Always a good experience except this time. All the awards are significantly damaged and I have no choice but to hand them out as I don't have any other options
Date of experience: December 1, 2017
I was first impressed with the prices. I found what I needed quickly and then received the order in days giving me ample time to prepare other projects for the awards ceremony. Thank you so very much!
Date of experience: April 11, 2017
I am upset. Yes these are not very big trophies, but imagine how sad it is that the plaques could not even be put on straight. I will most like not order again. Because when I give this to someone, they are gonna look at how much effort was put in to these, and by it being cooked it looks like no body cared
Date of experience: August 29, 2018
I have you in my Favorites on the computer, and will definitely be returning in the future for other products! The service was prompt, accurate with the engravings, & the products were beautiful! Our niece worked very diligently over the past 2 years to achieve top reading skills, and you helped us show her how very proud we are of her achievements! Thank you!
Date of experience: April 19, 2017
So easy, great selection. I made a selection that was not what I expected, I called them and returned it without any problem. I will always conduct my business with Crown. The selection of products are plenty, the prices are beyond great, customer service is hands down! I am able to exchange the products for something else also. Next one, December!
Date of experience: September 10, 2019
Easy to order, shipped same day, received in 3-4 days even though it was just under 10 days until Christmas. I was very satisfied with the selections available on the website, the ease of ordering, the instantaneous email order confirmation, the quick shipping notification, and the fast delivery. Thank you Crown Awards!
Date of experience: December 21, 2017
The lines did not allow me to type what I wanted on the Medals. Other than what I ordered last year not being available, everything has gone well. Delivery was faster than I thought possible. All of the chat people were very nice and helpful. Will keep coming back to this company.
Date of experience: December 13, 2019
I Liked the variety of options for trophies and customization of how each trophy should look like for each sport such as running or dancing. Keep up the good work! More low cost options(cheaper than $9.99) on shipping would be nice especially if orders may take up to a week or more to ship to a designated address..
Date of experience: July 18, 2017
I ordered trophies for a Demolition Derby on a Thursday or Friday, and I received them the following Monday! They look way better than I had anticipated, and I've recommended them to everyone as they are easily $1000 cheaper than anything around us! 100% will order next year, and the years to come. Super impressed with every step.
Date of experience: September 11, 2018
Incredible service. Purchased 7 Crystal awards at 10:00 a.m. EST and received notification of shipment the same day at 7:30 p.m. EST.
Incredible Response Time, Fantastic Quality for the Right Price.
Will certainly purchase from Crown Again in the near future.
Date of experience: December 11, 2017
Lots of choices. I like the visual so you can see what combinations work together to make a nice final product. Product arrived earlier than promised and looked just as good as I saw on the screen when making my choices.
Date of experience: March 30, 2018
User friendly website, very simple to place an order.
Could not believe that my order for two engraved items was received the day after placing the order. Extremely satisfied with the entire process of ordering and receiving the items. Very competitive prices, service was above and beyond expectations. There should be more companies like this.
Date of experience: April 4, 2019
Shopping experience was excellent.I found everything I was looking for. Site was very easy to navigate. Free shipping was a great plus as we are a non-profit organization trying to keep our cost down. Will definitely be ordering in the future.
Date of experience: September 7, 2017
Your adds lead customers to believe there is free shipping on orders over $100.
Yes - I do understand you use the word "trophies" - I think you intentionally make it misleading.
Russ Evans
Service award pins I orders are nice. Thank You!
Date of experience: June 28, 2019
It was great to have a good variety of pins to choose from and at such a great price! I was extremely surprised and impressed that we received our pin delivery as quickly as we did! I placed my order on a Wednesday and the box in my hands on Friday, and it was expected to be delivered on Tuesday! It is even more surprising because our deliveries do not come directly to us, but are filtered through other offices, so the quick turn around thoroughly impressed me!
Thank you so much! Staff all love the pins!
Date of experience: February 28, 2018
Love the pricing and the ease of setting up my order.
One trophy was very off base, not centered and hanging over. I contacted Crown Trophy and had no issue requesting a replacement. I just did this, so will see when it arrives and how it looks.
There were 4 other trophies not centered well, but just decided to keep them.
I needed 2 more name plates and one additional trophy, but the shipping was too high, almost as much as my order, so will have to go local for that.
All other trophies were well done and I was amazed at how quickly I received them. It was free shipping since my.order was over $250.
It would have been nice to have had free shipping on the 2 name plates and additional trophy to avoid having to go elsewhere, especially after placing a large initial order.
All in all I'm very pleased.
Date of experience: November 15, 2018
Shipping was pricey, but well worth the look on my son's face! Pricing of merchandise is reasonable, however. Great site for higher quantities or higher priced merchandise. They were very nice to refund half of my shipping, due to my original rating, which was very nice of them, especially since I did not request it. They apparently have great customer service! My son's trophy arrived packaged VERY well, the inscription was perfect and it was just as I ordered it. I do like the fact you can customize them easily on their site.
Date of experience: August 15, 2018
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