Crown Awards has a rating of 4.9 stars from 12,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crown Awards most frequently mention customer service, great quality, and fast delivery. Crown Awards ranks 26th among Awards sites.
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Quick easy great prices Ended up have to exchange trophies had to call three different times to handle this each time being assured it was handled. The reason for exchange was statue was to tall and blocked insert located in the back. Was told this would be corrected on website and it is still not corrected there either. Would hate to see this same situation happen again.
Date of experience: July 19, 2018
I will start by saying I would still order from Crown Awards again. They had a decent price on a perpetual plaque that arrived in time for our event and the engraving looks great. I had ordered plaques from them in the past and they too have turned out great and on time. My last plaque purchase though had a damaged corner which was disappointing and could not be replaced before the event. And with this most recent purchase, I also learned about a policy change that we will now be charged for each name plate that needs to be engraved on the perpetual plaque in the future when this was complimentary in the past.
Date of experience: February 15, 2018
The trophies look beautiful - the students will be thrilled to get them, I'm sure. I like that we can choose the base color (black or white) and that we can decide if the lettering is identical on some lines, that is very helpful.
I also like that you can choose the type of sport or activity that you want the trophy for and there are choices along the way. It was easy and didn't take much time. I've been doing it for several years now and really appreciated the reminder and that the notice in my email gave me the details of what I ordered last year at this time.
Thanks for a great shopping experience!
Date of experience: April 28, 2018
Awesome. One of the trophy tops was cracked when I received, called Crown Awards & your representative was so nice & helpful. Sending a replacement top & she also explained how to change it out. Great company & I will definitely buy again for our annual Halloween Bash next year! Thanks again Crown Awards for a great product & great customer service.
Date of experience: September 15, 2018
Easy process. One of the trophies insert was upside down. I fixed it my self, however not sure how that got overlooked when it was shipped. One other trophy was damaged at the base, but i called and they sent a replacement.
Date of experience: March 6, 2018
I was amazed when I placed my order online one day, and by the next day the plaque had already arrived! It looked great & was packaged very safely. Really impressed with how quickly they filled my order, while sending email updates.
Date of experience: March 17, 2018
Website is absolutely amazing with a ton of products to offer. Easy to navigate and easy to customize in real time without having to create an account or subscribe to unwanted services. Crown Awards does it right, a new customer for life.
Date of experience: June 14, 2018
Could not have imagined a better experience. From the ease of selection on the website, to the low cost of trophies, I will use Crown Awards every time. The shipping time was fantastic. Received in 2 days via USPS. Great job Crown!
Date of experience: August 13, 2018
Great. Except it didn't save what I had put in my cart when I visited the site last month. It was mostly what I had wanted on the engraving that saddened me. They were perfect but I'm OK with what I came up with now. Now I did find better medals this go around. Either they were new or I completely missed them before.
Date of experience: March 24, 2018
We had to pay quiet a bit to get the item here on time but the overall products were great they arrived 1 item messed up but that's because I ordered extra. Also loved the look got a compliment that these medals were one of the best we have used. I look forward to using this company for more unique medals in the future.
Date of experience: July 1, 2017
I called yesterday evening to tell you how blown away I was by your selection, price, how amazing the product actually looks (quality) and the speedy delivery! I placed my order on Wednesday afternoon and got my medallions Friday morning!
I already recommended you to my friend! Will be ordering again! Great job guys!
Date of experience: August 25, 2018
This item was exactly as it was pictured on your website. I like the fact that you provide different shipping options, just in case you need the item A.S.A.P. Really pleased with your company and I will be ordering from you again. Thank you to all your staff for making this process so simple.
Date of experience: August 4, 2017
The site was easy to use. I had purchased similar items from another supplier and my only comment is that these definitely didn't have the weight to them that the others had. They look nice but definitely not the amount of metal in them that I was used to. However, sitting on a desk or shelf they will look just as nice and probably won't tarnish like the ones I used to buy, so I will probably continue buying these as needed. My only issue with the delivery time is they came the day I went where one of them was to be presented, so now it will have to wait for the next trip. It just would have been convenient if they had come one day sooner.
Date of experience: August 4, 2017
While I got exactly what I ordered, It didn't work as intended. I think I really ordered the wrong size, but that was my fault, not Crowns. They do provide a quality product & I have always been happy with all of my Crown purchases. I do think their shipping is over priced. But overall I'm a happy customer
Date of experience: April 27, 2018
Katherine, Dawn and Francesca were all very helpful in trying to figure out the parts I needed to make some great trophies for our Cub Scouts. I had to call and chat online on a couple of occasions to make sure I was getting the right thing, and they were terrific to work with. Thank you! Received our order 2 days before I expected it, and the trophies look great! Thank you to the whole team at Crown Awards.
Date of experience: December 14, 2017
Very impressed with the wide range of selections available. One of the metals were sold out so i had to opt for these. Hope they look as good as they are on this site.
They were beautiful than I expected. Thank you. Job well done
Date of experience: April 11, 2018
It has been convenient to order the various medals over the years. We appreciate new designs. We do note that we have to be timely when ordering or some of the ribbons sell out (i.e. 2016, 2017 etc.).
Date of experience: March 26, 2018
I had a wonderful and fun experience using your Website and shopping your products. I am completely satisfied with the final product and speedy delivery. Everything is as perfect or better than I anticipated.
I will definitely make purchases from you again in the future!
Date of experience: February 10, 2018
The only think that could be better is if the words were actually engraved on the back of the metal instead of a sticker. I would pay more to receive it like that or at least make it an option. Thanks for the great products!
Date of experience: February 7, 2018
Whenever I need a special award for some special occasion at my church, this website is the first one I remember, and they have so far not ever let me down. Great quality merchandise for a great price.
Date of experience: August 9, 2018
I found what I was looking for immediately, thanks to Crown Awards' email receipt and reminder of last year's purchase. The instructions for ordering the engraving plate were clear and included a handy preview. I'm excited to update our traveling trophy with a new plate!
Date of experience: July 28, 2018
This order was completed and shipped very quickly. The quality of the items I ordered are excellent.
Tip for consumers:
There was nothing that was not mentioned on the site when ordering.
Products used:
Plagues
Date of experience: November 19, 2022
I have ordered medals and ribbons for our city wide event for a few years now. The awards are always a big hit, reasonably priced, and arrive on time. My only recommendation was to have a copy of the invoice in the package.
Thank you.
Date of experience: April 11, 2018
I have purchased in the past and have had a great experience with Crown Awards. Highly recommended.
Date of experience: July 27, 2023
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