Crutchfield

From the first call to discuss my needs and review products I had selected, the Crutchfield customer service people were awesome. They took the time to understand what my goal was for the surround system, reviewed my product selection and suggested products they felt were a better fit and sometimes at a lower cost than what I had chose. In the end, I purchased a new receiver and complete 5 channel speaker system. I have it installed just a few days now and I have to say everything has worked out great. I'm still adjusting the sound/tone levels of speakers to suit my ear and couldn't be happier with Crutchfield, the products and the Customer service folks that helped me.

The kit I ordered came with everything I needed to install a replacement radio in my car. My inexperience and a little lack of better instructions or pictures for people like me was the only problem. I called the help line and they solved my problem, very helpful, I was impressed and would recommend and buy from them again.

I bought a replacement head unit for my 2004 Subaru Forester XT. I needed something that had Bluetooth and an iPod controller. I settled on an inexpensive Dual unit. All the things I needed for installation we're included and the install couldn't have been easier. The instructions were easy to follow and very clear. This is my second purchase from Crutchfield and they did not disappoint. The unit also arrived five days ahead of estimate. Next is my Cadillac CTS.

I purchased my radio setup with the ready harness. Cut my install time considerably, the only issue I had was the steering wheel control module (which came pre-wired in the ready harness) did not sync with my car. After spending hours searching online for a solution, I decided to call Crutchfield at 9PM CST. They had me up and running in 5 minutes! Unbelievable customer service and quality!

Everytime I have placed an order with Crutchfield, I have received superior customer service and it feels very personal. If you get that sort of feeling, this company is doing something right. With other companies you place your order and that's the end of the process. Crutchfield sends me a thank you message from an advisor and it just gives you the feeling they care. Now my home theater is totally connected with Audioquest cables and life is good. Thanks to Harley for all you do!

Item was as described and arrived quickly and well packaged. I'm only replacing my stock stereo to add the bluetooth feature to an older vehicle. ALL the correct installation parts came with it so it was a breeze to install.

I like the fact that you can talk to an audio expert to make an informed purchase. The 2 month trial period is long enough to really be sure the equipment is right for my needs.
Crutchfield customer since 1987!

I bought a Sony receiver from Crutchfield because I felt I might need technical support for speaker hookup. It turns out I did, phoned them, and got the informed answers I needed. And the price was still good! Great company!

Bought this to replace a factory unit, easy install, easy everything! My mind was blown when I let the sun go down and checked it again. My 2005 looks like a 2018! Sounds like a concert and Im pretty deaf after working on airplanes for the last 18 Years! If youre looking to replace a double DIN for a modest price, you found your winner!

The speakers I ordered arrived on time with no damage and the tracking info provided by Crutchfield was very helpful. Also the price for my merchandise was extremely competitive.
I will be using you again for future purchases.
Thank you.

I recently bought a car stereo from Crutchfield, and of course it came with installation gear. I've never installed a car stereo before, though so I couldn't get everything working right. I called their phone support and they were extremely nice and helpful. We narrowed it down to a radio issue, and Crutchfield was happy to send me a replacement. In addition to having generally cheap prices, Crutchfield has the amazing customer service that many businesses (especially online stores) lack now. The price of the radio was cheap, the installation gear free, and phone support invaluable. 10/10 experience.

A total system "do-over" just about, Crutchfield made it too easy to update, & blow a bunch of cheese on some new high end audio equipment! My Experience with the Crutchfield Team has been Excellent throughout my latest endevor! Been purchasing from Crutchfield since the 80's!

Decided this was the truck I'm upgrading what I can. So I ordered these speakers for the front and back doors on the extend cab. Crutchfield sent the adapter plates and new factory plug and play hookups. Don't forget to sound deaden your doors. Lotsa boom for the buck.

Great experience ordering from Crutchfield - always knew the exact status of my order, and the equipment came with everything needed to install. We opted to have them partially assemble the equipment first and we were glad this was an option.

I have been buying from Crutchfield for over decade. They always steer me in the right direction with purchasing, and willing to help with installation troubles. My Definitive Technology wireless sub stopped working and Ryan helped me replace the Soundbar/Sub with a lower priced solution that enabled me to continue using my remaining components and the DTS Play Fi platform. Thank You Crutchfield. I will be shopping with you again!,

The right product, clear and correct instructions, custom wiring (done right) for my 20 year old Benz (complicated system) delivered flawless and fast, and a personal note signed by the CEO. Who does that?! Drop money for a new car and get the CEO to write you a note... Ha! Crutchfield is my go to source to keep the local car stereo monkees out of my car and wallet. Good job!

I havent done car stereo work in 20 years. Then, I used Crutchfield for the installation advice and its good to see theyre still around and better than ever. I bought rear speakers for my 2013 Honda Accord Coupe. Speakers fit perfectly in stock hole and came with adapter, wiring harness and all directions to install.

Ordered a stereo head to replace a faulty one. Took an hour or so (with the instructions and extra free items included) to replace it. Never replaced one before and I gained so much confidence to do it again. The new one was at a great value, free two-day shipping and extras included. The only thing missing in the box was the installer! Oxygen tank, snacks for two days, bigger box, please!

I have bought 3 receivers and speakers from Crutchfields and the customer service was great every time I talked to them. When I had a problem with a receiver that I installed in my grandson's car They so helpful in getting a replacement sent out right away. I will always use Crutchfield for my stereo needs.

The Ghost of Crutchfield Hall was a story that pulled me firmly into its world from the very first page. I read fairly late into the night, and found myself thoroughly creeped out. It was a windy night, and the wind was rattling my window and my bedroom door, which just served to heighten the already very creepy atmosphere of the book. I finally made myself go to sleep and then promptly woke up earlier than usual the next morning, so that I could stay in bed and finish the book before starting my day.

I ordered a new AV receiver after inquiring (via email) about the model I ultimately ordered and a comparable model. The sales rep answered my email thoroughly in less than 24 hours and helped me make an informed decision. Upon ordering, the unit arrived at my home in less than 24 hours. It's all hooked up now and sounds great - and it was cheaper than at other online retailers.

For car audio no one can beat Crutchfield. The amount of research this company puts into making certain gear fits your car is unbelievable. Just use the tools on the site, and you can be positive your new speakers will fit your car.

Their customer service literally are ignorant especially Olga as she has no clue how to solve any issue with customers! She doesn't bother if simple issue took weeks until get it solved and she has no flexibility to find alternative better solution to expedite solve it whooo how crazy are they! Please stay away from those people as their system is garbage and make very simple things more complicated! Not trustworthy place as they have no experience! I think Crutchfield management should replace their customer service to get a better reputation.