Crutchfield

Shipping was excellent. Product work great. Excellent on installation package and instructions. Had it installed in less than 2 hours with my inexperience.

Everything from ordering, delivery tracking and even the packaging was perfect! So much care and consideration, I would definitely recommend crutchfield to anyone!

I am an experience tradesman but when it comes to car audio I don't have much expertise. The PDF guide was accurate and on the money for my speaker install. Thank you!

I really like the site's ability to compare your care model to their equipment, and show if it's compatible or not, and any additional tools / wires / harnesses you'd need for that product.

Always bought stuff from them, phone numbers to call in case you hit a snag. I've done it every time and they are here to help. I don't buy from anyone else.

Head unit installed literally in minutes, I bought the custom made harness specific to my vehicle, plugged it in and had music. Everything was packaged well, instructions were clear and exact.

Arrived quickly, install directions were great, fit perfectly, included everything I needed. Customer service was great with helping me before the purchase.

Ordered 2 component sets and they where shipped to me a day before the ETA. Service was so nice they even threw in the speaker mounting adapters for no charge. I will definitely be back to shop again

Its been a long time since I replaced a car radio (1976 Chevette), but this was a breeze! Clear, concise instructions; color-coded wiring; no missing (or extra!) parts. An excellent experience.

My experience with Crutchfield reps has been positive universally whether it is with sales, customer service or tech support. Co-operative, courteous, professional.

Fabulous experience. Excellent communication. Item's arrived a day earlier than expected and in wonderful condition even though they were 'scratch and dent'.

Got just what I ordered. It was even delivered a day early. Definitely be ordering again! I like that they send an email with who got the order ready for shipping.

It's always a pleasure to work with and order from Crutchfield. Even in cases where their prices may be a bit higher, I know I can return an item without hassle.

Thanks for making this experience so much easier than it has been in the past. I'm going to be able to install the system myself and save a ton of money.

I buy my home theater components here because I can compare all of the specs at their website. Also they have trusted reviews. You won't get these things at Amazon.

Ordered a new Alpine head unit and Kicker sub amp for my truck. Everything needed for the install was provided. System sounds amazing! Delivery was 2-3 days. Can't beat that.

We are very pleased with our RV stereo. I have called tech support twice and they were so polite and helpful. If you want to know how to run a business just watch Crutchfield a while.

Excellent product and service. Prompt delivery and great communication. Even when the speakers mounts were not delivered with my initial package, they notified me of their projected delivery date.

My order shipped quickly, was well packed and came with everything I needed. Great service, free accessories and knowledgeable staff always ready to help you. I love this company

I went on the website and was able to find the accessories for my car very quickly. I appreciated how they were able to show me specific items that would fit my vehicle. Most stores' websites don't do that.

I also found the products that I needed at a price that was better than anywhere else. There was one exception as I ordered multiple items but that item while it cost more was very difficult to find in other retailers like Amazon or even Ebay. The free shipping helped make up the difference in price.

Shipping was pretty fast. I ordered my items on a Thursday evening and received them the next Tuesday.So it took 5 days to receive my order and Monday was Memorial Day so all in all I think the shipping was fairly quick. I also received email notifications from Crutchfield and subsequently UPS about the progress and expected delivery dates of my orders.

I have seen other people's reviews and some people are unhappy. I think for some it may be a matter of what you ordered and then when you had to interact with a service rep, they didn't respond to your needs like you wanted. I am very critical when it comes to customer service as I am not opposed to taking my money elsewhere. Such as it is, this order went smoothly and right now I can honestly say I would shop through this vendor again if I had a need they could meet.

I bought the Rockford Fosgate R165X3 speakers for the front doors of my 2002 Camry that they recommended and they threw in the speaker adapter bracket and the wiring harness for free. They also sent me instructions on how to install them. It couldn't have been easier unless they did it for me. A model of great service.

Disciplinary action pending or charges to be filed w Supreme Court of FL. "Probable cause" decision after investigation finding. This man Took a years worth of money for a criminal case, unable to resolve favorably. Had to fire this man and hired Lyle Mazin of Mazin Law in Orlando who got our case dropped only after 3 months, something Mr Crutchfield couldn't or wouldn't do. Mr Mazin is top notch, brilliant, passionate, affordable.

I have been a customer with Crutchfield for twenty five years now. Back then you got a nice catalog in the mail. You placed an order over the phone or by mailing in a form with a check. I nearly had a career with Crutchfield in 1997. My direct boss would have been Mark Maynerd (sorry for misspelling the name), but my poir eyesite kept me from reading the tech manual books of the time. Back then the system for tech support was done with large, thick books for wiring diagrams. I have purchased several car audio systems from Crutchfield over the years. Crutchfield has been around since the 1970s for a reason. Their customer service and technical suppirt are first rate. Keep doing what you do Crutchfield.