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Crutchfield has a rating of 3.3 stars from 1,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo, and wiring harness. Crutchfield ranks 10th among Electronics sites.
I've ordered from Crutchfield for years. My recent purchase was exactly what I expected. Great service, great warranty, zero issues. Save yourself the trouble of ordering from places that have zero after purchase customer care...Sonic... If you want a worry free transaction order from Crutchfield.
Bought a stereo for my run of the mill 2014 caravan. Their instructions said no cutting of the dash required. Well, after wiring I up I find I does not fit in the opening. The radio is too big so without hacking the outer dash, it's not going to fit. I decided to call and find out I this was normal and all I got was attitude. Tech told me I didn't read the instructions or fit info. When I proved him wrong on both counts, he then said I must have some special model. No apologies, no solutions, he just tried to blame me. And then hung up. I'm sending this junk back. If I can't can't get accurate fit info or tech support I might as well buy it on Amazon for less money.
Speakers were packaged nicely and brackets fit perfectly. Nice sound for $40. All hardware included for installation.
Date of experience: September 5, 2019
Great website. Only issue was I found the same Sony product on Amazon for 30.00 cheaper after I purchased it. Pays to shop around first.
Date of experience: April 14, 2021
Ordered a radio and speakers, budget install, parts were on my doorstep in 24 hours. I will be using them again in the future.
Date of experience: December 2, 2020
Fast delivery, informative and friendly! Love the product! Easy to set up. Only took about 20 min. Yes I will be adding to my sonos system
Date of experience: March 14, 2018
Heh best part was them doing the wiring! Got my new stereo installed in no time at all with the directions they sent! Thanks!
Date of experience: March 2, 2020
I used the chat function to ask my questions and received answers very quickly. Will be buying from Crutchfield again in the near future.
Date of experience: May 11, 2018
I am always happy with Crutchfield and only order my car audio through them. They give you everything you need for a smooth install.
Date of experience: July 8, 2018
Very easy to navigate web site. Next day delivery as promise awesome.
I have not needed customer service; but I'm sure that's top self as well.
Date of experience: June 30, 2019
I have always been happy with my purchases from Crutchfield never a disappointment. BUT why they make you write 100 letters in my review im not sure.
Date of experience: July 23, 2018
This little sound bar is absolutely amazing, easy to set up and the result a exceptional sound from any source, highly recommended for small room.
Date of experience: May 12, 2020
No trouble at all getting what I needed. Got package next day. Super fast delivery! If we ever need another radio we will be using them again!
Date of experience: December 12, 2019
I had cd problems they sent me a new one got here in one day wow and the install sheets are awesome worked just like it said
Date of experience: April 25, 2020
Order ELAC bookshelf speakers. The speaker is just what I needed. Bought a turntable last year, now my vinyl sounds like it was just pressed.
Date of experience: December 22, 2019
Exact and perfect service, good job. I wish they put more details when connecting the cables in the car, it is a bit complex.
Date of experience: July 22, 2019
Great service, I didn't know a thing about car stereos, thanks for the help! Very happy with it. Text and phone customer service.
Date of experience: April 25, 2019
Easy checkout if i open PayPal first, and my items shipped quick and arrived in excellent shape. I'll be back for more goodies.
Date of experience: October 24, 2018
If you are looking for Audio, Home Theatre etc. look no further. Crutchfield has you covered. Can't beat the price and return policy.
Date of experience: February 8, 2020
They have no category for a Dodge Ram replacement radio. Kind of pointless if I can't buy the radio that fits my vehicle.
Date of experience: November 5, 2022
Fast delivery great buy great detail on installation, never used before but will use them for all audio video needs in the future.
Date of experience: February 25, 2020
This place is great they give you everything you need to do the job including instructions. I will be buying from them again.
Date of experience: May 12, 2020
Product came very fast, easy installation with everything that was included for FREE! Definitely am satisfied with my purchase here at crutchfield
Date of experience: November 29, 2018
Had what I needed at a good price. They included needed extra stuff for free and sent instructions on putting it in.
Date of experience: May 29, 2019
I love shopping here for my electronics... great selection and knowledgeable people to help you with your needs... thanks guys great job
Date of experience: March 7, 2018
Small portable blue tooth speaker is great! Great volume for
Outdoor use. Highly recommended if you want portability and
Good quality sound.
Date of experience: May 29, 2018
I have ordered from Crutchfield for many years mostly marine stereo equipment and you can not beet the superior products and service.
Date of experience: July 30, 2018
Since 1974, we've loved helping folks like you find the right gear. In fact, that's what drives us! Enjoy one-on-one advice from our Virginia-based advisors, along with lifetime tech support. All orders $35 and up ship free, with delivery in 3 days or...
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