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Crutchfield has a rating of 3.3 stars from 1,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo, and wiring harness. Crutchfield ranks 10th among Electronics sites.
I've ordered from Crutchfield for years. My recent purchase was exactly what I expected. Great service, great warranty, zero issues. Save yourself the trouble of ordering from places that have zero after purchase customer care...Sonic... If you want a worry free transaction order from Crutchfield.
Bought a stereo for my run of the mill 2014 caravan. Their instructions said no cutting of the dash required. Well, after wiring I up I find I does not fit in the opening. The radio is too big so without hacking the outer dash, it's not going to fit. I decided to call and find out I this was normal and all I got was attitude. Tech told me I didn't read the instructions or fit info. When I proved him wrong on both counts, he then said I must have some special model. No apologies, no solutions, he just tried to blame me. And then hung up. I'm sending this junk back. If I can't can't get accurate fit info or tech support I might as well buy it on Amazon for less money.
The advertisement was clear. Goods delivered as advertised and promised. It's nice to do business with competent and pleasant people.
Date of experience: December 20, 2019
The outdoor speakers I ordered have a great rating, were on sale and scratch&dent. Got for 30% off. Great deal.
Date of experience: April 17, 2019
Everything needed to do the complete installation of the head unit was included. I have always been happy with Crutchfield.
Date of experience: September 21, 2018
It has been quite a few years in between my last orders, but the prices and service have not faltered. I will make more purchases in the future.
Date of experience: March 9, 2018
Simply the best I purchased my first DSL are from there and my second plan to purchase more The service is outstanding they take their time answer all questions great people to deal with
Date of experience: July 8, 2018
Awesome experience all around. Super helpful instructions included with the item, all items were high quality and arrived quickly.
Date of experience: August 24, 2017
With literally everything available on Amazon, it is nice to see a site organized with nothing but music equipment.
Date of experience: November 17, 2020
Good price very fast shipping speakers sound great really brings my rebuilt mono tube amps to life sounds great
Date of experience: May 25, 2019
I've ordered 3 expensive audio systems from them. Their service is always top notch and recommendations are always informative.
Date of experience: December 25, 2017
The whole process was quick and easy! Ordering to shipping. Emails were sent promptly with instructions and tracking numbers.
Date of experience: December 26, 2018
Shopping for what you need is a breeze
Excellent customer service and support
DIY is no problem with Crutchfield.com
Date of experience: October 3, 2020
I got my package sooner than expected, the install kit had everything I needed at a very steep discount!
Date of experience: December 21, 2020
Orders two cable harnesses. Price was fair and shipping was fast. Thank you so much! Will use Crutchfield again.
Date of experience: July 17, 2018
Crutchfield has always been the mail order, online and customer service leader for audio needs. Have never been disappointed.
Date of experience: July 17, 2018
Great price fast shipping from a great company. What else do you need. Already looking for my next purchase.
Date of experience: December 2, 2018
Great website detailed installation instructions great support very well done I have bought speakers for two cars so far
Date of experience: December 26, 2019
Great website to find exactly what fits my vehicle. Prompt delivery and great service. Will use this company again.
Products used:
Car stereo
Date of experience: January 18, 2021
Overall everything went well. Fast delivery was the key. I will order again when I need something. Thank you.
Date of experience: March 28, 2021
To me seems like a well run family business really care about there product oh by the the way my new Klipsch subwoofer is the bomb
Date of experience: November 13, 2019
The boss audio system is a great up grade from my OEM system. Hands down better sounds. And with the right accessories to wire it in.
Date of experience: May 9, 2018
Great place for veterans to find equipment. They now have a point system which saves me money. I can't wait to find more items of interest.
Date of experience: September 2, 2018
Super fast delivery. Product is exactly what I've been wanting, and Crutchfield came through once again. Thanks again!
Date of experience: November 12, 2020
Stereo was great. Easy to install. Bought the harness adapter, well worth the $20. Saved hours of work.
Date of experience: October 16, 2017
The product selection and fast delivery makes Crutchfield a great place to shop for stereo and speaker equipment
Date of experience: September 18, 2020
Good product, good price, fast shipping, great customer services, would highly recommend to everyone. Thank you Crutchfield Team!
Date of experience: February 21, 2018
Since 1974, we've loved helping folks like you find the right gear. In fact, that's what drives us! Enjoy one-on-one advice from our Virginia-based advisors, along with lifetime tech support. All orders $35 and up ship free, with delivery in 3 days or...
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