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Crutchfield has a rating of 3.3 stars from 1,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo, and wiring harness. Crutchfield ranks 10th among Electronics sites.
I've ordered from Crutchfield for years. My recent purchase was exactly what I expected. Great service, great warranty, zero issues. Save yourself the trouble of ordering from places that have zero after purchase customer care...Sonic... If you want a worry free transaction order from Crutchfield.
Bought a stereo for my run of the mill 2014 caravan. Their instructions said no cutting of the dash required. Well, after wiring I up I find I does not fit in the opening. The radio is too big so without hacking the outer dash, it's not going to fit. I decided to call and find out I this was normal and all I got was attitude. Tech told me I didn't read the instructions or fit info. When I proved him wrong on both counts, he then said I must have some special model. No apologies, no solutions, he just tried to blame me. And then hung up. I'm sending this junk back. If I can't can't get accurate fit info or tech support I might as well buy it on Amazon for less money.
Don't bother wasting your time ANYWHERE else buying sounds for your car. This IS the 1-stop shop for all of your stereo needs. Thank you Ronald for all your help!
Date of experience: May 3, 2021
My Sennheiser headphones worked as advertised, beautiful sound. I will always buy my audio gear from this guys.!
Date of experience: October 4, 2019
Great experience... opted for this rather than Amazon sourced enabled Bluetooth technology converter for my marine stereo head.
Date of experience: June 23, 2018
Bought speakers for my husband's car haven't installed them yet but he loves them and shipping was fast
Date of experience: December 21, 2020
Great product, great service! Would definitely look to Crutchfield again for any and all my home audio needs!
Date of experience: July 8, 2018
Have only ordered a few things from crutchfield and have had excellent dealings. Great place to do business!
Date of experience: July 2, 2019
Ordered a stereo (double Din) and the package of wiring needed to install. All came fast and complete.
Date of experience: January 28, 2019
Love the business, idea of tech support for life of equip etc. haven't installed yet will know more if I get I t all working.
Date of experience: July 26, 2017
My Infinity speakers were on sale so they cost less than expected and they arrived a day early. It doesn't get much better than that.
Date of experience: February 4, 2019
Thanks For Being A Great Business, Always Look To You Guys For My Electronic Needs, Great Products, Fast Shipping, Included Item That Make Installation Easy
Date of experience: April 27, 2018
Been buying from Crutchfield for over 20 years. Living in Puerto Rico not everyone ships down here. You can buy from them in absolute confidence.
Date of experience: June 15, 2018
Shopping at Crutchfield was fast and easy. I like how they match up the speakers that go with your vehicle. It made it so easy.
Date of experience: June 3, 2020
The SVS Ultra bookshelf speakers have a great sound. I was concerned I might need a sub woofer but the bass is excellent! No sub required. The Marantz SR5013 is outstanding!
Date of experience: August 5, 2019
Excellent product and service. The speakers sound greats... the speaker addapter was very nice. The instructions for replace it was precise and very clear. I will recomend it fo future costumers
Date of experience: April 25, 2018
Prompt and fast, good customer service and they send all of the necessary instructions to get the job done. Thanks Crutch field!
Products used:
Alpine head unit
Date of experience: March 5, 2021
Ordered a Samsung 55" in time for the holidays. They delivered a splendid product. Fast and reliable!
Date of experience: December 13, 2015
Knowledgeable staff, super fast shipping. Hassle free transaction. Felicia was friendly and welcoming and knows her stuff!
Date of experience: November 16, 2020
Ordered the two Escort accessories and got them both within two days. Easy breezy transaction. Thanks Crutchfield!
Date of experience: January 21, 2020
The electrical hookups were perfect. Had to drill a couple of hole for the mechanical mounting--otherwise flawless!
Date of experience: November 12, 2019
Vehicle fit chart was right on the money. Great install instructions! Fast shipping and a perfect fit.
Date of experience: July 21, 2018
Didn"t get the cartridge yet but I feel confident buying from crutchfield and the people are knowledgeable.
Date of experience: May 27, 2020
Crutchfield is my go-to site for electronics purchases. The offer the best products, at fair prices, and their customer service is second to none.
Date of experience: September 7, 2017
Great customer service with very polite and knowledgeable staff! Have been doing business with Crutchfield for many years and will continue to do so.
Date of experience: January 16, 2020
I feel the retro sound radios are Good units, although for the price you should not have to assemble. They should come fully assembled.
Date of experience: December 13, 2020
I have never installed a car stereo, but this stereo was easy to install and the wiring harness was a breeze in my 2005 Toyota Matrix.
Date of experience: September 24, 2019
Since 1974, we've loved helping folks like you find the right gear. In fact, that's what drives us! Enjoy one-on-one advice from our Virginia-based advisors, along with lifetime tech support. All orders $35 and up ship free, with delivery in 3 days or...
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