- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Crutchfield has a rating of 3.3 stars from 1,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo, and wiring harness. Crutchfield ranks 10th among Electronics sites.
I've ordered from Crutchfield for years. My recent purchase was exactly what I expected. Great service, great warranty, zero issues. Save yourself the trouble of ordering from places that have zero after purchase customer care...Sonic... If you want a worry free transaction order from Crutchfield.
Bought a stereo for my run of the mill 2014 caravan. Their instructions said no cutting of the dash required. Well, after wiring I up I find I does not fit in the opening. The radio is too big so without hacking the outer dash, it's not going to fit. I decided to call and find out I this was normal and all I got was attitude. Tech told me I didn't read the instructions or fit info. When I proved him wrong on both counts, he then said I must have some special model. No apologies, no solutions, he just tried to blame me. And then hung up. I'm sending this junk back. If I can't can't get accurate fit info or tech support I might as well buy it on Amazon for less money.
Great online company and the knowledge base on products has all other companies playing catch up. The fast service for delivery is great.
Date of experience: May 23, 2018
As they say you pay for what you get. Better to buy the right stuff the first time make it easy on yourself.
Date of experience: August 5, 2018
Got everything I ordered and more in a timely manner. The best pricing on all products! Will be ordering again in the future.
Date of experience: December 18, 2019
Everything I needed for both my installs was at hand and convenient and I like the customer support if you should need it
Date of experience: December 23, 2019
Order the item on Wednesday and got it in two days c ahead of the Monday estimated delivery date. Best price and availability.
Date of experience: April 28, 2020
Thanks to Eddie I bought an open box and saved hundreds everything is working fine and we re enjoying our new Samsung Sound Bar with sound around sound
Date of experience: March 20, 2018
This my first time I have ordered and very happy I did. You do save money in the long run. I would order from them in a heartbeat..
Date of experience: April 15, 2020
I am loving my new Yahama Sound bar. Great price and fast free shipping.
This was my first order but definitely will not be my last!
Date of experience: October 4, 2018
Fast delivery. Tech team very helpful and responsive. Easy to use directions. Very satisfied with product.
Date of experience: November 12, 2020
Fast delivery and well packaged. Better than expected product and service. Easy installation with instructions emailed.
Date of experience: January 21, 2020
Excellent people to deal with. Good price great people, quick shipping. Doesn't get better than this.
Date of experience: February 6, 2019
I can not remember ever receiving better service from an online provider than from Crutchfield.
Serious.
Date of experience: December 6, 2020
Fast shipping, good products, and everything you need for installation was included automatically and fits great
Date of experience: March 9, 2018
I am trying to find EXACTLY what I want for my boat speakers and they have been great helping me. Still not there but hopefully soon I will have some I like.
Date of experience: March 28, 2018
Spectacular support and great products at a competitive price. They help before and after the purchase.
Date of experience: February 19, 2021
The company recommended high quality products and matched them to my needs. Very helpful and friendly.
Date of experience: May 29, 2021
Again Crutchfield came through. Fantastic customer service. Creat price and speedy delivery. Easy install. Works great. Great instructions.
Date of experience: November 12, 2018
Worked with Kristina to order entire system-Head unit, Alpine Amp and speakers.
Super helpful and knowledgeable. Great job.
Date of experience: March 6, 2018
Kept me informed of the delivery. Well packed and fast delivery. I couldn't be more satisfied. Highly recommend.
Date of experience: May 22, 2021
Website said I would receive my shipment in 3days. Going on 6 days and I have not received it yet. BIG LIE
Date of experience: October 8, 2018
Got right to the issues and selected my product, explained the rebate, and helped me find a cool extra item. Very helpful and easy to order.
Date of experience: July 19, 2019
Just give them a call and they'll walk you through any questions that you will have, with the great customer service since the mid '90s
Date of experience: April 13, 2019
Great buying experience with Crutchfield. Arrived on time. The smart dimmer switch is a great addition to a Brilliant Smart home system.
Date of experience: December 6, 2020
I have purchased all of my home & auto stereo/TV equipment & Crutchfield is great to work with, before during and after the sale.
Date of experience: July 24, 2019
Very happy w/the service. I ordered a radio w/out back up camera capabilities & they did a no hassle exchange for me for one that did. THANKS.
Date of experience: December 28, 2019
Since 1974, we've loved helping folks like you find the right gear. In fact, that's what drives us! Enjoy one-on-one advice from our Virginia-based advisors, along with lifetime tech support. All orders $35 and up ship free, with delivery in 3 days or...
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
