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Crutchfield has a rating of 3.3 stars from 1,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo, and wiring harness. Crutchfield ranks 10th among Electronics sites.
I've ordered from Crutchfield for years. My recent purchase was exactly what I expected. Great service, great warranty, zero issues. Save yourself the trouble of ordering from places that have zero after purchase customer care...Sonic... If you want a worry free transaction order from Crutchfield.
Bought a stereo for my run of the mill 2014 caravan. Their instructions said no cutting of the dash required. Well, after wiring I up I find I does not fit in the opening. The radio is too big so without hacking the outer dash, it's not going to fit. I decided to call and find out I this was normal and all I got was attitude. Tech told me I didn't read the instructions or fit info. When I proved him wrong on both counts, he then said I must have some special model. No apologies, no solutions, he just tried to blame me. And then hung up. I'm sending this junk back. If I can't can't get accurate fit info or tech support I might as well buy it on Amazon for less money.
Crutchfield always has so much to choose from for audio! If you only have a limited budget or if you want extreme sound they have it all
Date of experience: February 15, 2018
You guys have aways been great to work with. Looking forward using y'all in the future
I have order lots of electronics from y'all with no problem
Date of experience: October 1, 2019
The order was easy to place. Good selection of items. The shipment came quickly and was accurate. Those are the things I like to see.
Date of experience: February 14, 2021
Was my first time ordering here and my experience was excellent. The product is awesome, and came fast. I just totally recommend the web site.
Date of experience: November 2, 2019
Came on time and with everything I needed. Super easy install with the wire harness done by a pro. Worth the money.
Date of experience: October 16, 2019
I have bought several nice TVs and sound systems through this company and the prices are great and their service is amazing!
Date of experience: May 18, 2018
Very good help with all of my questions. I love my Bose PA system it's the perfect set for my wedding venue.
Date of experience: October 6, 2019
Buying an electronic goody? Buy at Crutchfield. Excellent prices, fast service and much better information than a kid at a local store.
Date of experience: October 16, 2018
Excellent delivery. Very good radio. Technical support was excellent and courteous. Very knowledgeable o the equipment and patience.
Date of experience: August 30, 2020
The Crutcfield website was very helpful in deciding which products to buy and they arrived very quickly.
Date of experience: December 7, 2017
I've been purchasing at Cruthfield for a long time... and it's getting better every time!
Great company...
Date of experience: March 15, 2020
Product selection website service tech department online service and inventory absolutely superior to anyone else
Date of experience: June 27, 2020
I really liked I usual ordered from sonic electronics they were a horrible to try and work with but I'm going to start ordering from crutchfield
Date of experience: February 20, 2019
Speakers purchased. Always prompt delivery and good value. Always check here first before buying electronics
Date of experience: February 24, 2020
Got exactly what I needed and faster than Amazon was able to get it to me! Definitely worth getting it from here. Will install it tonight
Date of experience: March 19, 2019
Best service and products you far! It doesn't get any better than this!
If you value quality and expertise you have come to the right place!
Date of experience: March 23, 2020
Fast shipping and great help that is always there when needed. Never had an issue with anything that I have ordered and tracking is a blessing!
Date of experience: June 6, 2018
Shipping was quick and product was as advertised. I've purchased multiple Sonos products from Crutch
Products used:
Sonos One speaker
Date of experience: February 11, 2021
Very nice people! Have been a customer for 30+ years and I keep coming back! Very nice people to deal with, you don't see that nowadays!
Date of experience: June 20, 2018
Knowledgeable customer service, excellent turnaround for items. I've been a satisfied Crutchfield customer since 2013.
Date of experience: October 7, 2018
Love this company they have everything you need to install your car stereo. I wish they still had the paper install instructions instead of the pdf.
Date of experience: August 24, 2018
Boat a new clarion 508 marine radio. Hook was the same as my old one. Made install simple. Looks nice and very easy to operate
Date of experience: May 21, 2019
Customer service is second to none. Answer every question with professional responses. Extremely quick delivery.
Date of experience: April 15, 2021
Great products that don't break the bank. Excellent upgrade from old factory speakers. Easy installation with speaker harnesses.
Date of experience: September 17, 2020
Crutchfield never disappoints, they deliver fast as promised, product pricing is the best in class, and after purchase service seco d to none!
Products used:
Audio equipment
Date of experience: February 20, 2021
Since 1974, we've loved helping folks like you find the right gear. In fact, that's what drives us! Enjoy one-on-one advice from our Virginia-based advisors, along with lifetime tech support. All orders $35 and up ship free, with delivery in 3 days or...
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