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Crutchfield has a rating of 3.3 stars from 1,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo, and wiring harness. Crutchfield ranks 10th among Electronics sites.
I've ordered from Crutchfield for years. My recent purchase was exactly what I expected. Great service, great warranty, zero issues. Save yourself the trouble of ordering from places that have zero after purchase customer care...Sonic... If you want a worry free transaction order from Crutchfield.
Bought a stereo for my run of the mill 2014 caravan. Their instructions said no cutting of the dash required. Well, after wiring I up I find I does not fit in the opening. The radio is too big so without hacking the outer dash, it's not going to fit. I decided to call and find out I this was normal and all I got was attitude. Tech told me I didn't read the instructions or fit info. When I proved him wrong on both counts, he then said I must have some special model. No apologies, no solutions, he just tried to blame me. And then hung up. I'm sending this junk back. If I can't can't get accurate fit info or tech support I might as well buy it on Amazon for less money.
From the purchases to the installation instructions absolutely seemless experience, will most certainly do business with crutchfiel again very soon, Perry Martin, Coconut Creek Florida
Date of experience: December 25, 2019
Speakers are great and installation wasfairly easy fairly bummed that the price of speakers dropped 25 dollars right after i had bought mine
Date of experience: November 27, 2020
Pleased to say this is my third home audio purchase and will not be my last! Always great products and services!
Tip for consumers:
Check for outlet or scratch and dent specials for major savings.
Products used:
Polk Audio RTi A5; Klipsch RB-61 II; Klipsch RP-280F
Date of experience: June 24, 2021
The install process was easy with their instruction knew what tools and the harness worked great loved the way it looks
Date of experience: October 14, 2018
They give you everything you need to install a radio in your car. Customer svc is great. They are the authority.
Date of experience: February 10, 2015
Always have what I am looking for at a reasonable price. Love two day delivery. Bonus points are always a plus.
Date of experience: September 8, 2019
Great price for a great product with super fast delivery. What else could you ask for? I'll be shopping here again.
Date of experience: January 28, 2018
I have been a crutchfield customer for a long time and their service never disappoints. Great products and really fast shipping.
Date of experience: June 30, 2018
Good pricing, excellent details and pictures, domestic tech support, and they stand behind everything they sell.
What more could you ask?
Date of experience: August 31, 2020
I always shop with these guys even though they don't have everything that I'm looking for I still end up shopping here for my Electronics goods.
Date of experience: July 31, 2018
I always go to Crutchfield for my stero needs. Hteat selection, great prices, and at my door in 2 days!
Date of experience: October 27, 2019
Just installed a radio and 4 speakers in 1996 GMC Sierra, I received everything I needed. Great experience.
Date of experience: September 6, 2020
Crutchfield thinks of everything! The kit came with everything that I could need and made the install extremely easy... I will only buy from them!
Date of experience: April 17, 2019
I HAVE A 2010 QUAD CAB DODGE 1500 TRUCK. I MOUNTED THE RECIEVEER (TIE WRAP) INSIDE THE DRIVER SIDE TAIL LIGHTS, SPLICED THE PERSPCTIVE WIRES INTO THE BACK UP WIRE THAT WENT TO THE BULB. STORED THE REMAING CABLE INSIDE THE TAIL LIGHT. THE WIRE THAT COMING FROM THE RECIEVER WAS BARELY LONG ENOUGH TO REACH TO MY TAIL LIGHT AND MOUNTED THE CAMERA ON MY LICENSE PLATE. THE PICTURE WAS CRYSTAL CLEAR. I WENT TO A PARKING LOT AND ADJUSTED THE GUIDE LINES ON MY GPS GARMIN DRIVE LMT-S UNIT. VERY EAST INSTALLATION. I GAVE THIS 4 STARS BECAUSE THE CABLE JOINING THE CAMERA TO THE RECIEVER AND THE WIRES THAT CONNECT TO THE TRUCK BACK UP LAMP/WIRES NEED TO BE LONGER.
Date of experience: March 6, 2018
Received great advice on upgrading to a "nest" WiFi system so that I have coverage throughout the house and outside to work from the deck.
Date of experience: December 17, 2020
Can't say enough good things about my experience. My install was seamless, easy, and I was thankful for the education.
Date of experience: June 25, 2020
This is a great company to do business, i will certainly buy more products from this company in the future.
Date of experience: September 28, 2018
Ordered some powered speakers at a big discount. They were delivered within a couple of days. No problems at all.
Date of experience: December 1, 2020
Everything came very quick and was right. The instructions they sent for my vehicle were right on an very helpful
Date of experience: February 24, 2018
These guys are the reason I have shopped with them for the last 25 years, great selection and great service!
Date of experience: August 16, 2020
Crutchfield is hard to beat for car audio DIY. Their prices are competitive their service and reliability can't be beat!
Date of experience: June 6, 2018
Very helpful website, packed well, very pleased! Using up the rest of the characters, 15 to go, 5, and done.
Date of experience: October 10, 2020
Excellent service, easy to find the accessories and fast delivery. Good price and offers. I very satisfy with the product
Date of experience: June 22, 2018
Delivery was fast, product was better than I expected. Directions was easy to follow. 1st time ever doing it myself.
Date of experience: August 11, 2018
Crutchfield always has great prices, service and support! I've been buying from Crutchfield for many years and they never disappoint.
Date of experience: April 15, 2020
Since 1974, we've loved helping folks like you find the right gear. In fact, that's what drives us! Enjoy one-on-one advice from our Virginia-based advisors, along with lifetime tech support. All orders $35 and up ship free, with delivery in 3 days or...
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