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Crutchfield has a rating of 3.3 stars from 1,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo, and wiring harness. Crutchfield ranks 10th among Electronics sites.
I've ordered from Crutchfield for years. My recent purchase was exactly what I expected. Great service, great warranty, zero issues. Save yourself the trouble of ordering from places that have zero after purchase customer care...Sonic... If you want a worry free transaction order from Crutchfield.
Bought a stereo for my run of the mill 2014 caravan. Their instructions said no cutting of the dash required. Well, after wiring I up I find I does not fit in the opening. The radio is too big so without hacking the outer dash, it's not going to fit. I decided to call and find out I this was normal and all I got was attitude. Tech told me I didn't read the instructions or fit info. When I proved him wrong on both counts, he then said I must have some special model. No apologies, no solutions, he just tried to blame me. And then hung up. I'm sending this junk back. If I can't can't get accurate fit info or tech support I might as well buy it on Amazon for less money.
The web site was easy to navigate and the tact that I could compare the sounds of the different speakers was a big Plus
Date of experience: December 2, 2018
Great product just forgot ordering Thurs b4 Memorial day meant Tues evening delivery. 100 characters, 100 characters
Date of experience: May 30, 2019
Very easy to use the website and the different accessories packages for car stereos were very helpful.
Date of experience: November 30, 2018
Great products, very fast shipping and great prices. The item i purchased was exactly what I received.
Date of experience: August 31, 2020
Bought a Samsung QN65Q80T, was kept informed about delivery, got it when promised. The television is awesome, as was Crutchfield.
Date of experience: October 21, 2020
. works very good, sound great, very good base, would buy again, only used it for day wife got it for me for xmas she had to wrap it.
Date of experience: November 18, 2018
Great product's and fast shipping. Made installation of the radio and speakers a breeze. Thank you for the quality products.
Date of experience: January 28, 2020
Every time I order from Crutchfield, I never have issues. My order is always correct and always within two days.
Date of experience: May 15, 2019
I got this package along with the Jensen Duba*******d I found online and I tell you WOW!. I set the subsonic filter to half up (I presume around 28-30hz) and these boys hit loud and low!
Date of experience: April 1, 2018
These guys are very knowledgeable and answered everything I threw at them! Great service and great products at great prices! Cant beat Crutchfield!
Date of experience: December 18, 2017
I received my product very fast and the product was just as specified. I also got the a wiring harness service and it was a breeze to install!
Date of experience: March 29, 2020
I've been client of Crutchfield for years, and I will continue being. The best in knowledgeable staff and the best in customer service.
Date of experience: January 10, 2019
Easy purchase experience and quick delivery. The website made choosing the right speaker easy. Best price I found for the model I choose.
Date of experience: June 26, 2018
The item I purchased was on time when Crutchfield said it would arrive. I got exactly what I ordered for the price I paid for it. Satisfied customer.
Date of experience: September 2, 2018
It was so refreshing to be able to speak to a person who was able to quickly and accurately resolve my technical issue. Parts arrived within 2 days.
Tip for consumers:
Great products backed up by knowledgeable staff
Products used:
Wiring harness and antenna adapter
Date of experience: March 30, 2021
Great service. Great products. I trust their recommendations, and I'm happy with my dealings with Crutchfield.
Date of experience: December 18, 2018
Great support, excellent pricing and liberal return. Online chat and no pressure sales tactics. Great selection.
Date of experience: May 13, 2018
10 stars out of 10, will definitely be a repeat customer.
Great service, on time and great response time!
Products used:
Rockford Phosgate speakers
Date of experience: June 20, 2021
The website was easy to navigate and full of products. The checkout was clean. The price right! Thank you
Date of experience: November 30, 2017
Great product. Great price. Great sound for our homecoming dance. Thank you Howard for starting my order and Sierra for packing it.
Date of experience: October 10, 2018
With the customer service and fast shipping along with all the hardware and wiring harness crutchfield is no. 1
Date of experience: February 19, 2020
Order was swift and delivery was a day early. Availability of products and information regarding installation was thoroughly explained!
Date of experience: December 4, 2020
As usual, outstanding sales and service. Have been a customer for many years and I have never been disappointed.
Date of experience: March 8, 2018
The after market install order indicated what I would need and the suggested the right materials for the job!
Date of experience: March 14, 2019
I have order from you before. I trust in your experience with the products on your site. I have sent several people to you. Thank you Dave
Date of experience: June 3, 2020
Since 1974, we've loved helping folks like you find the right gear. In fact, that's what drives us! Enjoy one-on-one advice from our Virginia-based advisors, along with lifetime tech support. All orders $35 and up ship free, with delivery in 3 days or...
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