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Crutchfield has a rating of 3.3 stars from 1,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo, and wiring harness. Crutchfield ranks 10th among Electronics sites.
I've ordered from Crutchfield for years. My recent purchase was exactly what I expected. Great service, great warranty, zero issues. Save yourself the trouble of ordering from places that have zero after purchase customer care...Sonic... If you want a worry free transaction order from Crutchfield.
Bought a stereo for my run of the mill 2014 caravan. Their instructions said no cutting of the dash required. Well, after wiring I up I find I does not fit in the opening. The radio is too big so without hacking the outer dash, it's not going to fit. I decided to call and find out I this was normal and all I got was attitude. Tech told me I didn't read the instructions or fit info. When I proved him wrong on both counts, he then said I must have some special model. No apologies, no solutions, he just tried to blame me. And then hung up. I'm sending this junk back. If I can't can't get accurate fit info or tech support I might as well buy it on Amazon for less money.
Sony headphones performing well
Color silver is dull... thought it would be brighter... almost looks previously used
Date of experience: August 18, 2019
Awesome, Simple, Easy, So many Choices and Lots of Information, Super Quick Shipping.
I will use Crutchfield again for any electronic purchases in the future.
Date of experience: January 20, 2020
New speakers are amazing. Master-sheet allowed me to have a hassle free installation. Would definitely recommend!
Date of experience: April 24, 2019
Techs were amazingly accurate and helpful. I would buy from them again in a heartbeat. All phases of their service was A1.
Tip for consumers:
Dont hesitate to buy from them.
Date of experience: October 25, 2017
Crutchfield has good product selection, great prices and fast shipping. Their customer service is excellent.
Date of experience: February 17, 2019
Prompt service as I received a day earlier than expected. Amplifier performs perfectly. Thank you again!
Date of experience: June 14, 2020
Fast delivery, excellent customer service. Tech support is awesome. Will definitely buy from Crutchfield in the future.
Date of experience: February 28, 2021
Crutchfield delivers fast and easy to do business with. Haven't hooked the amp up but sure it will be good.
Date of experience: May 20, 2020
Been ordering from Crutchfield for years now I've never had anything but great products and amazing customer service
Date of experience: May 23, 2019
Excellent web site, well informed, reviews and chat service. The purchased item was open box as new! Quick-free shipping.
Date of experience: July 9, 2020
Absolutely in love with their services. They make it 100% easy to figure out everything you need for a car stereo!
Date of experience: September 16, 2019
Very professional knew what I needed I'm happy. Wish all companies were like crutchfield thanks guys
Date of experience: September 25, 2020
3 day shipping, competitive pricing, excellent reputation. Although I haven't used it, they also offer online help with all aspects of set ups.
Date of experience: March 1, 2018
Got everything to install new pioneer stereo in 2000 blazer. Now I have Bluetooth and can still use steering wheel controls.
Date of experience: February 26, 2018
Everything came as expected. Packed nicely, all parts present. Was easy to install. Overall, excellent experience shopping with Crutchfield.
Tip for consumers:
Trust me, just buy everything it says you may need. No point in getting only what you think you need then finding out you need to order more things after you've already ripped your stereo or speakers out. The directions are easy to read and understand as well.
Products used:
Pioneer MVH-S622BS, Metra double din tray, PAC RP4.2 TY11, and wiring harnesses.
Date of experience: May 30, 2020
Second time ordering something from crutchfield,
Customer for life!
Best prices and fast delivery, great job!
Date of experience: March 19, 2018
Very helpful with great recommendation on product that met my need. Good selection of products at competitive prices.
Date of experience: September 28, 2020
Strongly recommend this company. Customer service is immediate and they offer technical experts to consult with.
Date of experience: July 27, 2016
Love my JVC 830 BT Installed like a breeze with the pre made harness. Tons of support. Cant say enough
Date of experience: March 11, 2018
Easy, user friendly website, great prices, wonderful service & fast shipping. Would do business again with them.
Date of experience: November 28, 2019
Everything worked great! Arrived sooner than expected, easy setup and awesome product!
Crutchfield kept me informed along the way.
Thanks!
Date of experience: March 27, 2018
Love my Bose Music System & can't get faster, easier and better service than Crutchfield. Top notch in every way!
Date of experience: December 10, 2020
Crutchfield made it pretty easy to get the right kit for my Ford Fusion. Would definitely order from them again.
Date of experience: March 14, 2019
Works good the sales person was great and helped me solve some problems. Do not have anything else add only that I would buy from Crutchfield again
Date of experience: April 6, 2018
As always Crutchfield provides great customer service and competitive pricing plus the technical help is there if needed.
Date of experience: April 24, 2018
Since 1974, we've loved helping folks like you find the right gear. In fact, that's what drives us! Enjoy one-on-one advice from our Virginia-based advisors, along with lifetime tech support. All orders $35 and up ship free, with delivery in 3 days or...
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