Crutchfield

Quality products, super fast shipping, awesome customer service, good prices. Crutchfield is AWESOME!

You have to hear first, then watch on your device with the awesomeness of the sound that can have a person in " AAAH"

My family and I have purchased many car receivers from Crutchfield and they were all excellent experiences... until now. My son bought a Sony head unit with Apple CarPlay for his Sequoia and I was so impressed that I bought one for my F-150. I understood that installing it would not allow me to reinstall my original unit because of modifications and I was fine with that.
Unusual for Crutchfield they sent me the wrong instructions and when I finally got the correct ones they were overly vague. I modified the mounting point in my truck for the new kit as per the instructions and the fit was horrible. After more mods to my dash I slid the unit in to find that it set 3/8" too low for the factory dash to snap back in place. I tried to remove the head unit to further hack away at my dash but could find no way to do. AFlyer a call to Crutchfield tech I find out that once snapped in place that the head unit COULD NOT EVER BE REMOVED FOR REPAIR OR REPLACEMENT WITHOUT REMOVING THE ENTIRE DASH! Remove the entire dash to replace a radio? That is a massive job including air bags, gauges and heat and air ducts. Why does Crutchfield even offer an installation that doesn't allow a repair or replacement ever again? Why wasn't there a warning about this?
To say I'm EXTREMELY disappointed in Crutchfield is an understatement!
I really thought they had the best equipment and installation kits available... I was wrong!

Had a great selection, and the speaker set I bought came with all the install hardware I needed for a Silverado.

Yes, I do have many option for buying expensive electronic items. I purchased an Onkyo receiver from you a few years ago and I thought of you first when it came to buying a TV.

Your website originally said "free 2 day shipping to Arizona"; I was disappointed that it was going to take 5 days, but I chose to be patient.

The delivery date you sent me and that was posted on the UPS website in big letters said "Wednesday, July 11,2019". Since there was no delivery time listed, I started waiting for the delivery at 9:00am that morning, checking the UPS website all day; There were no update posted at all, just delivery by "end of day" so I literally sat around the house from 9:00am to 9:30pm waiting for UPS, but NO delivery.

I am bedridden most of the time and suffer from severe insomnia, so I was VERY unhappy to receive a phone call from some old hag from UPS at 6:30am the next morning with the ultimatum that "if I didn't call back within the next hour, my delivery was to be re scheduled for the next day".

This entire experience has been so aggravating for me that I canceled the order and told UPS to return the TV.

Next time, I'll purchase from Amazon or Best Buy. They have TWO day shipping and they DON'T use UPS!

Every time I have ordered from Crutchfield they always have what I need, and I usually get my order 1-2 days earlier than expected.

Definitely won't be using crutch field again unfortunately even though they have a lot of useful things, the reason I say this is because of there 2 day shipping is not 2 days I ordered a battery on Wednesday around lunch time and everything was good I thought it was odd that by dinner time I still had not gotten a shipping confirmation but just assumed maybe they hadn't updated it I went to bed excited and ready for the Texas heat wave car audio show this weekend as the 2 day shipping was perfect. Then I wake up Thursday morning excited and check the shipping status and still hasn't shipped I then get a text that they need to confirm my order they needed a home phone or work phone number of the address listed…. A land line…. I can't even remember ever having a land line at any house ever in my entire life so I found that odd to be a requirement luckily I just gave them an old address instead even though neither make sense in my mind and I never have heard of anything like this but I comply and still excited assume everything is fine and I'll be able to make the show with my car audio build for the first time and this battery is the last component the shipping status now says confirmed and says Friday delivery still as I ordered it mid week but I doubt that and assume that Saturday it will come which is not ordered but still fine unfortunately now due to this weird requirement to confirm my order I will receive my order Monday and miss the entire show and wasted the money I paid to order the tickets to enter the show so now with that they have lost my business thanks for the battery but I ordered from them due to the fact of 2 day shipping which is actually 4 day shipping thanks to that step of the process which to this day I still don't understand and the cherry on top is UPS doesn't even say they've gotten it yet just label created

Bose 301's(4), Onkyo 6 disc player, Yamaha R-n303 receiver. The entire block is rockin'! Thank you Crutchfield &Co.!

Very helpful answering all of my questions and was very helpful with me and picking up my new car stereo I am on my 8 JVC receiver in all of my cars

Well, i ordered the HDTV from them, price is good, though not the cheapest, quality is awesome, love them.

Purchased the Pioneer TS-G680 speakers for a 2010 F150 Supercab. These were the OEM size, so no brackets were required for installation. However, Pioneer provided what I call a plastic spacer, which fits on the front of the speaker. No mention in installation instructions of what they were for but after comparing the OEM speakers it became apparent to me that these separate spacers were to protect the door panel from rubbing the speaker. The problem was that that these spacers did not snap or glue in place on the speaker so they kept falling off. I thought that the door panel would hold it in place so I reassembled the driver side door an moved on to the passenger door. Well now I began to second guess my self and went up to Lowes to get some clear caulk to put around the rim, carefully not getting on the speaker material, to attach the spacer. That worked good and I put the passenger door back together. After contemplating this a little I thought that I better take the drivers side panel off again (naturally harder to do since there are more electrical plugs to disconnect) to attach that spacer ring with the clear caulk so it won't fall off later on. Well this ring was not as flat as the other one so it took some time after bracing the ring, for the clear caulk to set up. What turned out what I thought to be a hour job was 6 hours of frustration. Speakers sound good, but the non-mention of what the spacers are used for and that they didn't attach to the speaker flange, results in the low rating. In fact for all I know is the spacers weren't even required. However, as stated earlier I tried to compare to the OEMs which had a spacer and foam on the flange to these new ones.

Called with stereo install? 5 times and we got everything going as it was complex install,,,,,,

If you are looking for a company that carries the best electronics --Crutchfield is the place!

Wow what a great addition to my 2007 Mini Cooper S
Polk DB5252 component system speakers.
"Sounds Great"

Bought a TV there for an awesome price when they had a sale! Customer service is exquisit too!

I didn't know what size speakers would fit my car and going to crutchfield.com made it very easy it let me choose my vehicle and pulled up every speaker that would fit it and very reasonable prices

New JVC Stereo system with Blue tooth, sounds Great In my 1990 Jeep Cherokee. Hands free phone calls, is now the Law.

My package didn't arrive to me house. I don't know this "delivered" status came from. I DID NOT RECEIVED MY ORDER.

Lee at Crutchfield was so helpful to me. I can't wait to install the items I bought for my old car!

Ordered the BDI 8173 console, which never arrived and cannot get refund until item is located and sent back to BDI (I'm out the money for now, no timing for whether I can even get over $3k back from Crutchfield). Crutchfield, BDI, nor the shipper (CEVA) take any responsibility. Please know that depending on where you live, Crutchfield/BDI will ship through a company called CEVA. Please read the reviews for CEVA before deciding to purchase anything from BDI through Crutchfield as you are taking a significant risk of losing time or money as a customer.

As many who have had items delivered from CEVA can attest, you take the personal risk as a customer that i) product is damaged, ii) product never arrives or arrives days to potentially weeks and months past the expected shipping date (yes no joke, please consider my experience and that of countless others who have taken the time to post reviews), and iii) before anything arrives at your home, you must proactively track down and contact CEVA before anything is scheduled, a very time consuming and cumbersome process that may take multiple 30+ minute long phone calls -- CEVA will not proactively reach to you to schedule delivery, even if the item is waiting in their warehouse.

As a consumer, you will also not be able to actually contact BDI. You are dependent on Crutchfield to resolve issues with BDI, which is an absolute circus. As a result, if there are problems, you are likely to be the one responsible for tracking your item down to get a refund. In fact, almost every conversation with Crutchfield involve instructions for what I should do next (instead of what they would do to resolve the issue and get back to me).

Fast simple process demon AVR arrived in 2 days no damages very happy will do business with Crutchfield again

People make the company what it is today and for 30 years past and present.
Keep up the good work..

River was very helpful in helping me make the right decision. Love the the LG OLED. FAST SHIPPING EXCELLENT SERVICE