Crutchfield

Bought some Quad s-2 speakers. They arrived on time and were well packed. I had no problem with setting them up and they sound great in my small room. Crutchfield did a great job with this item as far as I'm concerned.

I have a 1981 Cutlass Brougham. I needed a replacement power antenna. The website information I found with Crutchfield guided me right to the part that would be compatible with my 37 year old vehicle. And after I paid they sent me the pdf installation instructions. Part arrived in a few days without any premium freight. Would definitely rely on Crutchfield for other items. Jim

I originally had an issue with customer support not responding, however they explained that they never received the email. Possibly it was a website error, but nobody knows for sure what happened. Regardless, once they found out I had never received a response, they contacted me back immediately with an apology and made the issue more than right. So, in this case I have to give them credit for going out of their way to make sure they had a happy customer! Because of this, I will definitely order from Crutchfield again.

Just received device. Charging now however the battery is swollen on arrival. I hope though it works but going to need a battery replacement part for the disco itself. Please contact me so I can get that otherwise the review will stay at 3 for now.

Thanks Crutchfield! Our new pioneer receiver helped make our 14 hour car trip with 3 kids bearable! Mac was very helpful to help me choose what to get and how to install it. He even suggested some installation add-ons that made installation a breeze! Kudos to a knowledgeable team and friendly, helpful staff!

I have dealt with crutchfield for the last 20 years or so. They are extremely helpful in all aspect of audio and video as well as very competitive pricing. Recently I have purchase car audio for my kids cars for touch screen and iphone connectivity. Unparalleled service and extra parts to simplify installation.

Crutchfield provides the best customer service compared to literally every other company of its size that I have ever done business with. They understand the difficulties in purchasing the right car audio equipment and DIY installation, and have created an experience for its customers that virtually eliminates those issues. Now all they need to do is teach other retailers how its done!

I love my Audio Technica equipment. Purchasing through Crutchfield's web site was easy, and shipping was amazingly fast.
I called customer service/tech support regarding the headphones. The connector was wider than the intended port. They assisted and found an adapter. I really didn't want to return the headphones. The turntable is amazing. It sounds like a more expensive unit.

I bought speakers for a car from them in 1991, house stuff in 2002, 2010 and now Truck speakers in 2018. In the days of the crappy internet service, these guys rock! I really like their research in being able to match the OEM connectors so the speaker swap outs are really clean. No wire cutting or soldering required.

Ordered new speakers for my truck. About the same price as other popular online stores. However, the fact that I got the pigtails and installation brackets for free means I got a better deal at Crutchfield than elsewhere. Shipped it all the way across the country in 4 days (ordered on Sun, delivered on Thu.) I'd do it again.

I have shopped with Crutchfield in the past. It has been a few years since I last shopped with them. But I didn't hesitate one bit in coming back to shop with the again. What can I say, great products and awesome technical support when you need them! I'm a Crutchfield customer for life!

I have bought several car radios from Crutchfield and have been completely satisfied every time! Parts are easy to look up and the wiring kit makes the job fast and clean. The reviews on each item help pick the perfect radio. The prices are amazing too!

Once again, Crutchfield assisted me with with it's great advice and support regarding my system. Although not always the case, this session resulted in a product purchase that was delivered when and where they promised. It also fit in exactly as they said it would. Thanks once again guys.

Customer service is superb and what sets Crutchfield apart. I don't think you'll get better service ANYWHERE. I have consistently had excellent interactions with kind and knowledgeable real human beings every time I've ordered from them. Having said that, sometimes their prices are really competitive and sometimes they are quite a bit higher than alternatives. But, all said and done, I think the overall purchase experience is worth it in most situations.

I ordered from crutchfield back in about 1993, with a stereo for my car. They were good back then.

I ordered a head unit for my daughter's car in August 2020. Things are slightly different, Bluetooth microphone and a way bigger plug on the factory head unit. These things have changed, but not the crutchfield experience. If anything, it's gotten better since 1993…install videos, product wiring details, etc, all at a good price.

Thanks for continuing to be the best in sales and support.

I recently purchased new headphones from Crutchfield, and it was a great experience. The website is very easy to use, the pictures on the product page were great and allowed me to see the product, and the video review helped me finalize my decision. Ordering the headphones was also very easy to do, and the free shipping was nice! My order came on time (actually it was early I think) and the packaging ensured a safe trip for the product. I'll definitely purchase from Crutchfield again.

The shear volume of information available about the products they sell is alone an invaluable resource when researching mobile A/V products. I was able to compare the head units I was interested in, make an informed decision, and then have the unit shipped to me quickly and with all the parts necessary to install it. They also have the terrific instruction sheets tailored to your vehicle. Good prices, good service. Always check Crutchfield first.

Simply, great product range, pricing and customer support are excellent, ordering is simple, and delivery is super fast. What could be better. I buy from Crutchfield whenever I can with full confidence.

I first ordered from Crutchfield back in the 1970's. I had great dealings then, and have continued (whenever I'm in the market to buy) to purchase from Crutchfield.
I love the information provided on each product so it is easy to decide upon what would work best for me. I just received a Sennheiser headphone set that I am thrilled with. These are the best headphones I've ever had -- both in comfort and in sound quality.

I've bought from you guys over 30 years ago. I was happy then. I needed another car stereo, I did go online just looking and when you came up I went to you confidently. Great price fast delivery what more can you ask for. Thank you Crutchfield you are a reliable company.

I've installed many car stereos, but it's been a few years. My assumption that everything was the same had me running around in circles. I called tech support and the woman who answered the call was amazingly well informed and was able to walk me through installation step by step! She was terrific! I will definitely use Crutchfield in the future!

If you can find a place that does what they do, by all means go for it!

Instructions could be better/more specific and some items could be of better quality, but I haven't found any other place that will make self-installation less of a nightmare.

I had a number of questions about what I really needed and Rusty was great in giving me correct advise. After the products came I had issues with installation and he walked me through it on the phone (twice with 2 different orders). He is Great! So nice to have that type of support. I have purchased before but knew what I needed so no need for assistance then. However, when you do need it they are there to help.