Crutchfield

Crutchfield outsources some of its items. After MONTHS of waiting for the MAIN PART of the build, they use UPS. NOW IT WILL BE ANOTHER 2-3 WEEKS BEFORE IT GETS HERE. My truck has been In pieces for MONTHS!
You have a product for sale, that means it SHOULD BE IN STOCK!
I will never use CRUTCHFIELD again and will make sure NO ONE else i know does either.
After all the crap, you COULD HAVE utilized FED EX to get it to me ASAP.
You got your money, what does it matter now.

Piss
Poor
Planning
Promotes
Poor
Performance.
THE way MTX handled your customer was garbage.

I have purchased 3 different times for my kids vehicles and have been 100% satisfied every time! Great prices and service. It's the only place for me to buy!

This company does what they say and standby it. Let us support our local companies. This company has almost everything what we need consumer electronics at good price.
Thanks

Crutchfield is the best bc they have advisors that leave u completely satisfied. They always have the right products for ur needs with superior service to back it up.

Even though the product was listed as "scratch & dent" it arrived in perfect condition and worked as expected. It didn't look like the box had ever been opened.

Wow... so much knowledge from crutchfield team. I m happy that everything fit properly with out any forced. Locking good! And i did it my self.
Gracias team crutchfield!

Great quality products from Crutchfield this was my third purchase of car audio equipment including mounting hardware and everything was a breeze to install and completely satisfied with everything!

Since I last upgraded my home theater system 20 plus years ago the world of electronics has changed immensely. I needed a new receiver and some peripherals. I stumbled on Crutchfield and I'm certainly glad I did.

I already had very good speakers, a good television, a good Blu-Ray player, and an aging but still functional VCR. I receive my television programs via satellite. I needed help in choosing a receiver that would support all this equipment of various ages and manufacturers.

I sent specific information on my equipment to Crutchfield and was assigned a technical consultant. Within 24 hours he responded and asked some follow up questions so his recommendation would be on target. His wasn't a canned response; it was specifically tailored to my needs. My new receiver is even better than I expected.

Before I committed to buying the recommended receiver I compared it's price on three other websites. The Crutchfield
Price wan no more expensive than the others that didn't offer lifetime support. It was delivered in 2 days and setup was incredibly easy.

Since got my new receiver I've had occasion to contact my technical consultant again. I wanted to replace the 5 remotes that I now use with a universal remote. Once again I got a recommendation along with the rationale for it. Once again I comparison shopped and once again I found Crutchfield to be no more expensive than anyone else.

What more could anyone want? Competitive pricing, pre-purchase advice, prompt delivery, and lifetime technical support.

John

The person I spoke with via phone worked very hard to accommodate me and my questions. The items that were ordered arrived quickly and have been used successly.

I purchased a home audio system from Crutchfield after having done a ton of research, listening to other systems, listening to other audiophiles, and then becoming completely overwhelmed. Crutchfield had a reputation of being very helpful - so, I took the chance, called, and got to speak with Wes as my sales consultant. I told him my story - had a system in college, sold it to pay bills, was now about 45 years past that point and wanted to start listening to music again. I spent the next 40 minutes talking, listening and learning from a very patient person who could have sold be a bill of goods, but took the time to work with me and set me up with a system that would meet my needs, be fun to use, and not make me part with my 401(k). Placed an order, the system arrived, and while there was some "operator error" involved in connecting everything up, I worked through it and got absolutely fantastic sound! So much so that I have been up late every night listening to old vinyl until around 2:00 a.m. - just like back in college! Very positive experience all around - very happy with the results - and really love the new system. Thanks, Crutchfield, for bringing back old memories and helping make some new ones!

The antenna is very simple to setup just took me 3 to 4 minutes it took me longer to get it out of the box then it did to hook it up I sat it by the TV hooked up the cable side plugged in power plugged in the antenna started auto scan watching channels within the first 10 minutes of getting the Box very satisfied.

You guys always knock it out of the park. From Tec assistances in selection all the way thru to install... and your prices are great too! Thanks guys!

I purchased a system to add bass to my car. The subs kept blowing. The store grudgingly gave me a new one after i pitched a fit about my warranty. They automatically assumed i was the problem. Instead of treating me like a valued costomer that just spent almost a thousand dollars they were very arrogant with me. I paid them to install my power wires and hi low converter. As i figured out with no help from them it was my converter. Costomer service offered to mail me a cheaper one for free. So that means the instilation fee i paid for the falty one is gone and the money i paid for the more expensive converter is gone. Crutchfield also nocked my 60 garantee to a 2 week warranty. I highly suggest not going to the Harrisonburg Va store. Save yourself some money, headache, and about 8 hours on the phone with costomer service.

The website is well organized and easy to use. The better quality products are being offered at a fair price. The fast shipping allows you to get your product in a timely manner.

Easy to order, quick delivery, excellent choices and good product description and pictures. Nice to be able to view all types of the same product rather than just see what is in stock.

I purchased four of the Polk Audio 265 RT for my ceiling height speakers that were on sale. I just installed them and they have an awesome sound, clear, full, with enough base (not tiny) to be accurate for height sounds. Before I purchased them from Crutchfield I called for advice as to my idea to use the 265 RT's as height speakers. Zac answered my call and after explaining my ideas to him he agreed they would work well. After I purchased them I emailed Crutchfield referring Zac's name in the email with a question as to what I should do to insulate behind the speakers. Researching on the internet was not helpful enough. Zac replied by calling me which impressed me because I needed a discussion not an email response. An email would have been inadequate to communicate in a conversation that requires exchanging ideas quickly. Emails are more for documenting a short conversation not for exchanging ideas and Zac new this hence the call. I did not expect a call, super conversation Zac! Thanks Crutchfield and Zac for your help.

I wanna start by saying how easy, easy, easy it was to find other installation accessories i needed when i got my pioneer car stereo. Ive been an amazon member for 7years and costco for 13 now and have bought all kinds of bigger ticket items but i have to say crutchfield's user interface is equally if not more intuitive and less congested which made for a really good shopping experience. I was quite surprised how well the accessories you needed tied into the product you were looking at with a seamless comparison feature to other brands. It really was like having an actual person help you find what you needed in lesser time since i got all the information i wanted in one easy scroll down on the same page. The overall site and display page was easy to read, easy to understand and easy to navigate which btw, prompted me to buy car speakers(ashamed to say it ended up being an impulse buy because the price was too good to pass up). From now on, crutchfield is toplist for electronics shopping and thats comparing newegg, pc connection, amazon, costco, walmart, target.

Over the years, I've owned many a turntable, and based upon this experience with my new Technics SL-1210GR, I am happy to report that this one blows them all away! It was a breeze to set up and sounds like a dream. I've owned both belt drive and direct drive, and while some people are wary of direct drive tables, I believe this one leaves all of them (and all belt drives) back in the dust. The speed is rock solid. It's built like a tank, and makes every record sound better than ever before. The one thing I'm not crazy about is the feet. They're a little wonky, but once you get used to adjusting them, they're fine. I'd like to give a shout-out to whomever packed my item for shipping. Instead of just slapping a sticker on the display carton of this expensive and fragile item, they carefully packed it in a larger box, surrounded it with the right amount of great, environmentally friendly packing material, and sent it off to UPS. It got here on time and without a scratch. It's so important to pack items like this in a way that can withstand shipping. The box from Technics is not designed for that. They knew this and took appropriate actions. I did have the occasion to speak with customer service for a moment to ask a question about my order, and I would like to mention that they were friendly, informative, and very helpful. A great experience all around. If you are looking for a turntable that will last you for many years of happy listening, buy this one and buy it from the GREAT folks at Crutchfield!

When you're new to this field, it's nice to have experts you can talk to. "Lane" spent quite a long time on the phone with me helping me understand the ins and outs of videography. Great support!

Picked up a a Sony radio for My '87 Grand National. Crutchfield included a face plate and wiring adapter. Free! Have made many purchases from Crutchfield since the early '80s. Great company

My speakers were sent out immediately and were received in about a day. That is fast! Thank you and look forward to doing future business with you guys!

I received my order within 3 days... wow... I also order thru amazon and it takes weeks in some cases. I love the professionalism of Crutchfield. Thanks guys!

I am pleased with the sound of the speakers. They fit perfectly in rear of my 2003 Park avenue. Great price for Kenwood speakers. Free and fast delivery.