CSL Plasma

CSL Plasma is not a product purchasing store its a product producing center

Well I've been donateing for many of years iam a veteran at it I keep comeing back cause I like the ideal that I can help save lives and the people over the years have been very polite and I've never had a bad donation il keep going as long as I can thank you workers of the csl plasma for making me feel at ease while I am there

I have been donating her for quite some time and some of the people working here have discriminated against me. They will refer me to the nurse for no reason where you will have to wait for an extra hour. When I see the nurse they say there is no reason to be back here. When I go through the line they say I have not completed the survey yet I have and I have proof and the qr code. Then if I bring up what is happening they defer me. They have put in fictitious notes in my file so that they can claim I am being argumentative. These notes are not true and it is their staff that is being rude and nasty to me for no reason. I believe they are discriminating against me for no reason. They are extremely argumentative. I have tried calling the manager, Colleen, but they will not put me through to her and continually hang up on me. I have recorded the calls so that I can show the CSL plasma main office what is actually happening at this center. They treat people with extreme disrespect here and lie about them in their "comments" so that they can justify their disrespectful actions toward those wanting to donate. As I've said; I've recorded the calls for proof of what is being said by their employees. Please email me and I will forward the recorded calls.

I had been donating at csl for well over a year and every single visit did the security check at the kiosk and passed the 1 on 1 screening every single time. Then one day I left the gym after working out, from the gym to csl it took about 20 minutes to get there, I got to my 1 on 1 screening and the blood pressure heart rate scan said that my heart rate was 102 (which is over the 100bpm limit). Immediately I developed anxiety over this because they literally treated me like I was a criminal. Like I did something wrong! I took 15 minutes to try and calm down but that didn't work my bpm was even higher at that point because I got all worked up over it. From there on every god damn time I did the screenings I would fail because my heart starts racing right when their about to check my pulse. I'm sorry but These people shouldn't be able to deny you from donating under such pathetic circumstances. The bpm limit should be at least 110. I know I'm not the only one because I see people storming out of there right after their screening all pissed off because they failed their pulse check. There should be another way to approve them to donate. I'm not gonna have aheart attack because my heart rate is a little over the limit due to anxiety that these people have caused me due to the way they have treated me. They've given me nothing but $#*! attitude, made me go into a special room several times where they again begin to probe me with very personal questions.

I had a great experience. Doctors were nice and helpful and I will go back again and donate the process was quick and fast I think everyone should try the location in Lawrenceville Georgia

Plasma center in South Portland Maine I want to say thank you to a nurse that works there there are two of them who I am very pleased to have take care of me when I go in and be very patient with me when I am in there I would like to say their names it is a HIPAA law I like to say thank you to one of the nurses that starts with a L and the other nurse that start with C I believe both of those nurses are amazing and very patient with us as patients I want to thank you guys from the bottom of my heart for being patient with me and understanding where I'm coming from and I want to say thank you to the crew outback that does are Plasma they are very amazing people they go above and beyond thank you so much for being kind and very compassionate how are you guys doing for your job Lisa Mullins

I had MULTIPLE terrible experiences at the cls plasma in Roseville. The entire staff good off all day while we sit in the lines for hours as they do nothing. I got out of line after waiting 2 hours in line and I couldn't hold my pee in anymore so I ran to the bathroom and asked if the guy could hold my spot and he said yes and when I came back they told me I had to go to the end of the line and start over. Not even that every time I donated there the staff were extremely rude and don't care and they make you sit after you've donated for several minutes because they forget about you and your left there with the needle in your arm for no reason! This place It's bull$#*!. BIOLIFE was 10 million times better lines went by fast because people actually do their jobs and they get you in and out and provide you with a snack and water and staff were very helpful and nice and they had everything set up so much more organized and makes the experience a lot smoother. They are just all around a lot better so and also offer more money for first time doners almost 400 more than cls.if your considering going to cls instead of bio life don't do it! Please do your times sake

Came to Sterling Heights location as a transfer from Mt Clemens and she was an amazing help not only quick to fix my issue to transfer but kind, and quick with my vitals too. Thank you Shantel.

Staff is rude and never wear name tags. Get different answers from different techs on the same day! Poor skills starting IV's.

Brittany so not professional likes to whisper in co workers ears gossip alot nothing is being done about it periodddd. If this is like health field it should always be professional u dont pretend to be nice to get people write reviews for u when only people professionnel is Sarah, guy with fteckles, Lady with pony tail locks, the rest like brittany, a female with bumps alll on her face with red dreads, and a short lady with braids cool with brittany are alll not professionnal and it needs to be known. When dave or Management not thier they act like will fix the issue all are cool and thats not right then they will tey to band u from questions when u have complaint and will go to higher management dave etcccc She needs to do better etccccc

I donated last Friday, and had a horrible experience. There was another donor that was yelling all kinds of racial slurs ie: white devil, cracker, along with some other slurs. We were both on the floor actively donating at that time. When I was finished, I asked to speak to the manager who just laughed it off. I then called corporate and informed them of the situation. That same manager tried to call me on Saturday, but I was at the range and didn't hear the phone ring. I called them back today, and they said that the manager was busy. I attempted to call several times and the manager refused to come to the phone or call back for 5 hours. I had corporate on three way once and they also witnessed the same thing. The manager on duty said to come in and meet in the back. I showed up and spoke to the security officer on duty and asked if he could come to the front with me as a witness. He complied and when the manager came out she tried to get me to go to the back. I refused and asked why she couldn't explain to me what they wanted at the front with the security officer as a witness? She then kicked me off property. This place is extremely unprofessional and harbors racists within their own ranks. Don't trust them.

THIS SPECIAL NOTE IS TO APPRECIATE THE GUYS AT CSL PLASMA AT JOLIET IL.REAL PROFESSIONALISM, SYSTEM, PROCEDURES, CLEANLINESS, ATTENTION, CARE, MONITORING ALARMS & BEEPS, KINDNESS ALL TRULY DISPLAYED HERE. MAY I MENTION FEW NAMES:- JENY, NOOR, JIL, VENESSA & ALL OF YOU ARE BRILLIANT, DOING A PROFESSION THAT OTHERS CANNOT DO, SIMPLY BECAUSE OF PATIENTS YOU ALL HAVE. ALL OF YOU GOT AN EXCELLENT PLUS SMILE WHICH WELCOMES & ENCOURAGE US TO BE BACK SOON. I HAVE MISSED LOT OF NAMES, KINDLY PARDON ME. NOOR I OWE YOU 12 DOUGHNUTS FOR FINDING AT LEAST ONE NERVE OF MY LEFT HAND. WISH YOU ALL NOTHING BUT THE VERY BEST IN YOUR FUTURE ENDEAVORS! I STRONGLY RECOMMEND JOLIET CSL PLASMA FOR ANY ONE.

Service was awesome today.I will help out again next year 2023.
Hopefully some lives will be saved with my plasma.

I've always liked helping people, this is a good way to do that and put some money in my pocket! I would suggest CSL in Springdale, AR as I have always found the staff to be pleasant and thankful!

NEVER DONATE BLOOD - these various plasma centers are whining about how much they need your donation but they are more desperate for your figure print: they even conduct the process to collect your print deceitfully... they will instruct you to put your figure on a figure size glass platform - they are not telling you that they are collecting your finger print and putting it in a database until after they get your print. IF YOU REALIZE THEY ARE DOING THIS AND YOU REFUSE TO CONSENT - these plasma centers will not accept your donation! It is in my strong opinion they are even blackballing donors for refusing to consent to figure printing!