CSL Plasma

First thing first, cleanliness nope… second dude let us sit the hell down. Third change your damn gloves. And the little vial they use to test your blood in the beginning. You should pull this out before you stick peoples fingers. If you stick everybody first and then reach into that bottle your contaminating the whole bottle now your sticking a contaminated stick to my open bloody finger. Yeh thats how i catch hep. I will go back to grifols where they pay more and have new machines that ain't loud as hell. Also one more thing dnt tell people they have crappy diets and that they dnt drink enough water. Your not a doctor and you dont know what you are talking about, you are just a phleb. Plus its just not professional sounding. Change your game up folks!

I was rejected by CSL for low Iron. So purchased Iron supplements and began taking them. CSL repeatedly rejected me for low Iron. While I was taking said Iron. I went to my Doctor for test. When the results came back. My Doctor asked me why my Iron is so very high. Explaining that my Iron is not just high, it is super way high. Showing that CSL is full of $#*!. I will NEVER go to CSL again, $#*! them. John Norris

I love CSL Plasma and have been donating there since 2015 i would recommend it to anyone looking to save a life plus make a little extra money for bills or anything that needs to be taken care of in your spare time its a great place to go

I used to donate plasma 3 years ago with Grifols and had zero issues or concerns. CSL staff are incompetent at this location. The so called phlebotomist completely missed the first arm and gave me a hematoma on the other! Due to her incompetence she bruised my arm! Then I go back to try and donate and they send me away twice because of her negligence! I will NOT be donating here. I am going back to Grifols who I ALWAYS had a good donation experience!

I have been going to CSL plasma on riverside dr for about 7 months. It is a way for me to have a supplemental income during these trying times, plus I'm helping to save lives. However the rudeness of certain staff members are appalling! Sharri or Charri or whatever however her name is spelled is just ridiculously rude and obnoxious. You cannot speak to her if you don't know her and I had to find out the hard way. I came in and waved and she all but cussed me out for it. " Don't act like you know me", was her exact words in front of a bunch of people I don't know. I was thoroughly embarrassed and had to muster up the confidence to stay and get my plasma drawn. I am never going back but if more people felt like I did, she would be out of work! How can you be a public servant with such a nasty attitude? I'm never going back!

After going the series of mistakes and wait time and poor service to check in and process donors is highly lacking as their priority.
The facility is clean and up to date but they aren't busy and never full. My guess is due to the poor quality of service.

Been coming to csl. Plasma for a couple months and been okay every Monday or when a staff name daisy works it's always a long line she always walks away and don't even bother to worry about who needs to be stuck next also when I told the manager in charge what's going on and told him all this beds are open and why is there a long line and I told him and he replied with a rude attitude and said how many staff I have and if I didn't like it then I didn't have to donate and move around that's very rude and unprofessional custo service especially coming from a manager or supervisor from the csp plasma

Website and APP from CLS Plasma says make appointment, Once i got to the place i am being told it is on a walk in basis. Website also does not say that SSN card is needed. Then they tell me W2 is ok. W2's form my company the ssn are x-ed out only the last 4 show, so they say that does not work. I show a W2 from 2018 witht he SSN showing. That does not work because it was 5years ago. I ask if they think i change my ssn every year? No common sense. To difficult. Will not go back. You want to donate but if it is that difficult i rather stay home. Thanks for nothing CLS Plasma

Bad stickers and permently damaged outcomes are permently deferred for life! Bad Management cause when they're told what happened abou employees wrong decisions unfairly treatment! All are not bad thank God when I first came I was treated good by some and it just got worse and I ask that God forgive the bad stickers for permanent damage becaful who sticks you and right or wrong Management wil look out for the employees! I stopped going for 7 years to Com back to be deferred cause of bad stickers and I Love to help people who need blood and some time I just need the finances an I was not purchasing anything I was just trying to donate on I 35 and seminary in fort.worth

Csl is not business oriented. The staffing lacks customer service skills, as well as the authoritarianistic security. I did not feel safe at the Jacksonville location. Not because of the community, but the business itself.