CSL Plasma

I was lied on they said I put makeup on bruises on my arm said o was a liability and the manager refused to speak to me I had kerogen's glow lotion on my arm it has a tint to it anybody that wears it should know the man in lab said he didn't care what was on my arm I cant come back there was a new white girl with blonde hair worked that day and she sent me to back to see the nurse she was also new so no one that been working there for a while knew me they know I'm light skinned and I bruise easily they always let me go the man I lab that been there long said if I didn't have the lotion on I could of went and donate I felt he was so wrong for letting those new girls come in and banned me for life one day his kid or even him going to be judged and going to be let down by one of his kind yes I said it a black person like him so wronged but I'll get paid more else wear like this girl said if I can't get 100 for my plasma I'm not donating and I don't blame her soon as o finish making my hundreds I'm moving on

And the customers that donate

I rude, and on some time of something
I was done and just leaving and the girl down from me on my right side went up and tried to fight me when I was just leaving out the doors!

I wasn't talking to no one just texting my mom and I look up and this chick freaking out because no unhooked her yet and complaining about my white $#*! being in her row and how gross I am when I was just in my comfy sweater and legggings I wasn't doing nothing and I was still donating and some guy tried kissing me while I was in my seat

And my nurse that stabbed me made me feel bad about donating which was my second time and I can early but with the line and all those questions it made me take longer

I thought it closed at 7 pm

Kimberly was the nicest and sweetest person. Her needles did not hurt. She has a great smile and laugh.

Too bad the facility in Portland Maine is poorly managed, it has nice people working there. The management there needs to approach the backlog and bottle necks from a Manufacturing and Production stand point not a retail view. When there is a log jam of peopke waiting for hours to get a bed with only one persone working the beds you need to take all available Phlebotomist from their desks and screening and get them to the beds until the jam has been processed from the waiting area, then proceed to their other duties. Unbelievable how this continues to happen when it can easily be remedied even with the short staffing issues they have at this facility. I have been in production and manufacturing management for 30 years and this is apalling as a Manager. If you have available Phlebotomist doing a vitals screening function, that is a gross waste of an asset. A screening function is an entry level position only, all Phlebotomist should be working beds and fill in screening ONLY as needed. This is a constant issue at this facility and is only becomming worse. Corporate Management now needs to get involved and advertise for a production manager position for this site and a must requirement is to have a manufacturing background. These bottleneck issues would never ever be allowed in a manufacturing facility.

The last time I donated, had a few problems with flow. Staff was wonderful in taking care of me. Finished donation and off I went.

I am proud of the Plasma team on Assembly. The staff works hard and still make it happen with a small under staffed facility.

Unbelievably slow. Not well run on the donor floor at all! Staff don't seem to care that your here donating your TIME too.

AK, OB, lots of the new staff as well. Thank you. Professionalism matters. I would only change the payment process. Petite need help