I'll start this with the fact that I've only been twice and donated once but this review is of my best friend and her experience (which was 2 hours ago) who was EXTREMELY neglected. She donated for the first time TWO DAYS AGO and went back today to donate again and tested for low iron- TWICE. It being a 37 when the absolute minimum is 39. She asked if she should just go home and donate another day and the nurse said to get in the donor line and wait her turn. Once she got back there they insisted on sticking her back in the fresh hole regardless of the fact she wanted to use the other arm (their excuse was the machine was on that side and didn't offer to move her.) Once they stuck her she continuously had low blood flow causing the machine to beep. Nobody bothered to check on her until she was nauseous and fading in and out! (She did vomit) Not being 100% conscious and able to ask for help she kicked on the chair for attention and texted me to "come inside." I immediately tried to come in but the door was locked and no one would give me attention. I did make it in but nobody would tell me what was going on and made me feel as if I was being out of pocket. After about 10 mins I was told she "was being tended too." After another 5 mins I see her walking to me and she informed me that nobody was concerned for her rapidly declining condition. I am concerned for how they treat others that don't have people there or any medical knowledge. I AM EXTREMELY OUTRAGED AS TO HOW NEGLIGENT AND UNPROFESSIONAL THEY ARE TO THE DONOR AND THEIR FAMILIES. Your job isn't to just take whatever you want, the donor has rights! If you can't follow simple guidelines like the hemocrit test, then what the $#*! are you even qualified to do?
There was good customer service and made sure I was comfortable I recommend anyone who's trying to donate to deal with CSL
Everyone was nice and professional CSL is the place to go if you like money and saving lives come to CSL
I do this every year to help buy presents for my kids for Christmas I don't know what I would do without CSL
Thank you too all the great people that work here, Mel, Rollie, Kyria, Phillip, and all the other employees.
Es por eso que este sitio no progresa y además te roban el dinero y los puntos llevo 3 semana viniendo y no veo los puntos
Overview
CSL Plasma has a rating of 2.4 stars from 433 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CSL Plasma most frequently mention new donor, blood pressure and second time. CSL Plasma ranks 10th among Health Information sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members