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How would you rate CSL Plasma?
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Illinois
1 review
1 helpful vote
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Service sucks
June 1, 2021

15 people in line 12 in chair and 1 person sticking wait time is unbelievable where is the management

Date of experience: June 1, 2021
Michigan
1 review
0 helpful votes
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Donating
April 11, 2023

I love everyone here. They're friendly and know what they're doing. I haven't had any problems with my donations.

Date of experience: April 10, 2023
Minnesota
1 review
0 helpful votes
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Great
June 13, 2021

I love it! Best customer service! Will return, and I will reference others to come join the csl family

Date of experience: June 13, 2021
Alabama
1 review
0 helpful votes
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My experience
July 18, 2022

I always have a good experience the staff are professional and always give a clean relaxing atmosphere to donate

Date of experience: July 18, 2022
Virginia
1 review
1 helpful vote
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Worst place to donate
November 15, 2023

No matter what they are right. Does not pay attention to what they are doing. Staff is rude when you dont understand something.

Date of experience: November 15, 2023
Louisiana
1 review
0 helpful votes
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Good works
April 11, 2022
Updated review

Love how they make sure I'm feeling well before donating and the way they take care of me when and after I'm done

Date of experience: April 11, 2022

Good workers
April 11, 2022
Previous review

They take their time to make sure u feeling well they are very gentle when it comes to sticking me with a needle I love how they comfort me after my session is done I just love coming here

Date of experience: April 11, 2022
Pennsylvania
1 review
0 helpful votes
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New donation
September 11, 2020

I have been donating for many years at another site. This site was clean, thre staff was friendly, and the wait was minimal. I would recommend.

Date of experience: September 11, 2020
Nevada
1 review
0 helpful votes
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Good Workers
September 14, 2022

Mr. Adrian was a lot of help and also Mrs. Christina. I had no problems and they have been a tremendous help as well as Amanda.

Date of experience: September 13, 2022
Washington
1 review
0 helpful votes
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Junk
December 5, 2021

CSL plasma on 11th Street in Rock Island that is the worst place to ever go donate do not go there you will be so disappointed their staff is so slow most of them are overweight can't breathe the other ones are too busy worried about how well their hair looks and walking around looking lost they are not helpful and they do not pay all the other plasma companies are paying $1,000 to the new donors for the first 10 visit not CSL plasma come to CSL plasma and get $650 bucks that is the lowest place they are robbing you they are stealing from you this is exactly what they're doing and they fired all the good people who was trying to stand up for the people that come there and they kept all these other people who were overweight and then they got the guy James running the place and they've done nothing but fall off the map since he became manager he is rude and I honestly I can't wait to see them get closed down on 11th Street that's how bad it is that facility needs to be shut down there's a couple of the females that stick people there and I hope to see him up on 23rd avenue where they're going to get treated way better than what CSL plasma could ever treat them

Date of experience: December 5, 2021
Virginia
1 review
0 helpful votes
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Love them
September 14, 2023

They are always so friendly and give great customer service especially my person jalen love his customer service

Date of experience: September 14, 2023

Overview

CSL Plasma has a rating of 2.4 stars from 416 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CSL Plasma most frequently mention new donor, blood pressure and second time. CSL Plasma ranks 10th among Health Information sites.

service
199
value
153
shipping
64
returns
63
quality
126
+45