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Cupid has a rating of 2.2 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cupid most frequently mention credit card, customer service, and fake profiles problems. Cupid ranks 599th among Dating sites.
This company responds to reviews on average within 4 days
Enjoyable chats with a few genuine people. The site could use better moderation to weed out fakes, but overall, it's a decent experience.
All the really fine looking ladies on Cupid.com are "ghost profiles" so don't waste your time here. I perused the site for a short time and quickly lost interest because of this fact, although they call them "angel profiles"
These people(?) are thieves. Their female members are all bots. I had a weeks membership, I cancelled, checked my bank, and they had charged me an additional month. I was forced to recall the number, and start shouting. I don't like shouting. Jack
Tip for consumers:
Don't ever sign up for Cupid.com
Date of experience: November 30, 2021
Not too bad, a bit slow to let you know someone has left you a message, and when you do message not very quick to send replies.
Had 4 scammers, better than "our time." Had 10 in 9 months on that site.
Date of experience: October 20, 2020
Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our app. Do not hesitate to share your opinion or any ideas with us.
Regards
I was on this website and they are 100% fake. They are very professional and have tens of websites under cupid media as Muslima.com and all of them are fake.
Avoid them or you will lose money. If You pay membership ask from paypal return.
Make your review of them on this website or others for scammers.
Also never put your ID as verification process as they steal identity.
Date of experience: April 5, 2016
Scammers, charged $29.99 for 1 month when i subscribed for 3 day try at $2.97
Credit card company alerted me of the charge. I called to stop payment.
I printed the payment history on the site where it clearly states that my subscription was for 3 days at $2.97
Date of experience: December 23, 2017
Fake profiles, automatic emails from their server claiming people are interested in you when in fact, Cupid is trying to get you to contact that person! It's a scam! Do not register at this site! To cancel and remove your profile you have go through tons of hoops at the site and then you are directed to call a number?! Are you serious!? Do not waste your time!
Date of experience: April 11, 2012
Overall excellent site, very professional, it gives you the opportunity to decipher who is genuine and who is not, for people are people, some are not interested in a relationship more obsessed with attention and that's fine
Date of experience: October 20, 2020
Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our app. Do not hesitate to share your opinion or any ideas with us.
Regards
I signed up for a free trial membership. The email I received stated my membership would expire on 7/4. When I tried to cancel my membership on 7/4, I was told my membership expired at midnight UK time, not US time, and they charged my card for a month's membership. One of the customer service reps even went so far as state I was stupid and had no common sense.
Date of experience: July 4, 2013
Jeez people, what is going on? I can't believe I am seeing so many negative reviews. Really, Cupid ain't taht bad! Yes, I also like Mingle2day and HotOrNot much more but trust me, there are worse sites than Cupid!
Date of experience: December 27, 2017
I've been in contac with several women on this site. Two of them asked, me for money for a plane ticket from somewhere in Africa. At first they befriend me and seem to be the best saleswomen on earth. The other women asked me to buy her an I phone, I barely know her! Should I say more?
Date of experience: April 1, 2014
Stay far away from this site. I paid for one month only and as soon as I paid, they blocked me from the site and emailed stating I was blocked until I sent a photo copy of my credit card and driver license front and back. This is absolutely ludicrous when every other site on the Internet is capable of processing payment the traditional way. Steer clear!
Tip for consumers:
Steer clear and don't pay.
Date of experience: January 2, 2015
I didn't like it at all. Super boring website with strange people. This idea of single friends scares normal people away. Hahaha There are lots of better sites for meeting interesting and fun people. I had an account on AFF but changed it fast to www.globogirls.com Cool girls, very hot ones and funny. They are not shy to open cams guess this gives the idea about real people on the site.
Date of experience: April 25, 2013
They are fakers from Ukraine and introduce themselves they are from australia when you go on one of their 30 websites. Avoid them they are so good in stolen your money you will not be possible to understand. Do not pay. And do not give any ID to them as verification. They will steal you.
Fake profiles from Ukraine and other countries are on their websites.
If you have already paid try to get your money back.
Date of experience: April 10, 2016
Tried Cupid for a bit of a laugh and its pretty good actually. Surprised at how many girls use this site! I actually joined up the same week I joined WeJustFit.com and although Ive had more dates with WeJustFit, I think Ill keep up my Cupid subscripsion anyway, as its good to have a few options and its not to expensive. Will make a final decision when the three months are up but not a bad site at all.
Date of experience: July 19, 2016
This site sucks, talking to bots and fake people in chat room. No quality people to be found on this site. This site will not get you a date/ relationship... period. Save your money. They will charge you way before your subscription ends.
Date of experience: January 8, 2013
After a few days of searching and sending polite introductory notes to several women, the responses I got back were 100% of the "Hey baby, check out my videos at_____. Com". The administrators of this site will try to convince you that there are real people on here wanting to chat, and sure, there probably are, but after reaching out to literally dozens of women here, I have not received one reply that wasn't a scammer trying to sell sex pics, sex videos, or sex chat. Don't waste your money.
Tip for consumers:
I would love to have known that this site caters to scammers rather than real people wanting to meet and chat.
Date of experience: February 18, 2022
Hey!
Please note that our site administrators never require or ask users for any verification information. You do not need any ID or personal code to contact members and you should not follow the external links that members may share with you. If you consider somebody to be a suspicious member by them asking you to follow the external links, please inform us and we will take action. We advise all members throughout our website, our help section, safe dating tips and our terms of use/privacy policy that you should not share any such information with other members and you should be cautious of following links provided to you.
Take care and all best
This whole thing is a scam. I realized that within a few hours when it became clear the only live people on the whole site were trying to con me into signing up for other paying web-cam sites. I called in to cancel all subscriptions and memberships, and was told that the confirmation email would arrive in a few minutes. No confirmation email and several hours later still getting bogus "messages" and "flirts". Called back in, was told that my account hadn't been cancelled, but would be now. I insisted on waiting on the line until the confirmation emails arrived. They did. I was also assured that I wouldn't be receiving any more email from them, and I was warned not to sign back into my account because that would automatically re-activate my account. I still keep getting emails from them, even though I have put their domain on my "blocked" list. I can't believe the people who are running this show could be so pernicious. Stay away.
Date of experience: January 11, 2014
I cannot leave this site alone because it's the best site out there. It has a massive selection of features; the price is amazing and it has a huge range of members and categories that keep it exciting.
Date of experience: December 27, 2020
I paid for a six month membership upgrade. I received an email confirming that my membership had been upgraded. Logging in I saw that indeed it had been upgraded.
Logging in a day later I was back at free membership.
I contacted support requesting them to look into it: no reply.
I contacted support again 24 hours later, still no reply.
I cancelled my membership, requesting a refund.
They told me, that my payment had not been received and they were not going to refund my money.
So my money is gone. My advice, stay away from this site.
Date of experience: May 28, 2017
The site advertised the subscription at a discounted rate of £15, so I thought I would give it a go. However, no sooner than I completed the registration process a another charge of £25 was added to the fees (for premium), so I thought okay they've taken the money, so let go - then I find out they've registered me on another site called Lovechemistry and charged me a further £30. Now tell me if this is not a con? The worse bit is all the women on the site use the same lines, and halfway through a conversation the tell you they have to go now. Certain times of the day/evening there is only the site supervisor online. It is a waste of money, and I would advise people to stay well away from this site. There are plenty of decent sites out there that will not take you for a mug.
Date of experience: September 19, 2020
Hey!
We are really sorry to hear that you are not satisfied with the service we provide. We do apologize for the inconvenience. Please note, you can check all information about the payment on your account in the "Billing history".
If you have any other questions, please contact us directly.
Till the time you are not the member weather gold or platinum u ll b getting lot of request 4m the member but the time ya become a member all dos request ll b stopped and the same pictures and the id ya can find on the different site gals date 4 free.com as dos id r fake to make members and take the membership amount.
Ma suggestion 4 dis site. Is ya are have a chance of 95% to b get cheated. So please don't log on 2 dis site.
Date of experience: May 27, 2011
The site appears to be a blatent and extreme case of ripoff.
A search on
http://www.cupid.com
http://www.upforit.com
http://milfberry.com
http://www.sexintheuk.com
Reveals EXACTLY the same list of people! So all these
Sites are sharing the same little group of people.
Someone should kick some $#*! about this.
Date of experience: April 24, 2011
I stumbled upon this website through facebook and i think its a pretty cool site where u definately meet real people offcourse for a small membership fee which is quite acceptable.the only thing u should be aware of is cam models who also create a fake profile and then will rip u off by asking ur card details on the links she sends so please avoid that people. The only drawback this site has is they have some sister companies like girlsdateforfree and adultfriendfinder and all whichh has almost the same members u have on cupid so doesnt make sense becoming a member on those site.
Date of experience: March 19, 2014
I wanted to delete my account just after I registered because I went there and it was dead. It asked for cancellation code to delete the profile (why!?!) that supposed to be sent to my email. I did not receive any code, so I cold not delete the account. Then I decided to remove at least the profile photo. Surprise! The deleting process is gong about half an hour already and the photo is still there. There is not email given so you can not contact anybody and so called admin is unaccessible! I wish I could give 0 starts. P. S I received a cancellation code and succeeded to delete my account next morning!
Date of experience: November 2, 2021
Hi!
Dear User! We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
Take care and all best
I was a member for 2 month, one day I opened one letter and under it was note from site that letter concise virus I wonder why that note was not posted before I opened letter?
So, I catch virus from that site and they deactivate my page as affected by virus but where is my fault they didn't protect their site?
And what is most weird site ask to sent passport and after I sent it they didn't open my page so why they ask for passport if they even never look up it?
I don't understand what their support do at all, they are useless, they ignore people and site is not safe. And one girl I know paid them for 3 month but they deactivated her without any reason after 2 month so what is that? Girl can use your site for 2 month only? Would be nice to see your reply...
Date of experience: February 11, 2020
Hey, Svetlana! Our job is to make sure that our site is as user friendly as possible and that all members have a positive experience. We will be grateful if you could help us in reaching this goal. If you feel that a member's activity is suspicious, they are underage or their photo does not coincide with their gender on the profile then please do not hesitate to report them.
The members of the website have neither verification/hook up IDs nor personal codes. You do not need any ID or personal code to contact members and you should not follow the external links that members may share with you. If you consider somebody to be a suspicious member by them asking you for your verification/hook up ID or personal code, please inform us and we will take action. Regards
Total waste of time. SAVE YOUR MONEY. Joined up for 1 month and within 1 hour of joining i was bombarded with mail, hugs, kisses and winks from supposedly genuine members... every women has the same username - abbi or abbig seems to be the fav name on that site. Most of the other women are members of other sites linked to Cupid. They message you, you try to return message but as they are on a linked site... you are then expected to join that site also to reply... what a rip off!
Date of experience: June 9, 2012
Sign up for free to dating site Cupid.com. Browse local singles, start chatting now! We have a large database of singles waiting for you!
Hi!
We do not use any automatic systems to generate fake emails or messages or steal photos and we do not condone the use of false profiles. Our aim is to provide a genuine dating experience. We are interested in spotting fake profiles and taking them off. So when you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away.
If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
Take care and all best