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    Cupid

Cupid

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Overview

Cupid has a rating of 2.2 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cupid most frequently mention credit card, customer service, and fake profiles problems. Cupid ranks 599th among Dating sites.

  • Service
    26
  • Value
    23
  • Quality
    20

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
View ratings trends
2
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How would you rate Cupid?
Top Positive Review

“Enjoyable Chats”

DENTICE C.
7/3/24

Enjoyable chats with a few genuine people. The site could use better moderation to weed out fakes, but overall, it's a decent experience.

Date of experience: 7/3/24
See positive reviews
Top Critical Review

“Ghost profiles”

Matthew F.
9/7/18

All the really fine looking ladies on Cupid.com are "ghost profiles" so don't waste your time here. I perused the site for a short time and quickly lost interest because of this fact, although they call them "angel profiles"

Date of experience: 9/7/18
See critical reviews

Reviews (165)

Rating

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Other

Reviews that mention popular keywords

bank account (5) credit card (8) money (30) chat requests (3) 3 days (5) membership (23) 24 hours (3) ghost profiles (3) zero stars (4) 1 month (4)
Thumbnail of user eamonnm
GB
2 reviews
9 helpful votes
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May 17th, 2012

This site is a scam, I did sign up for a three day trail for 2.99,
Some weeks later I get my CC statements back only to find I have been charged 24.99
Twice, or two months,
I delated my profile on cupid, only to get a e mail saying I had deleted my profile on girlsdateforfreedot com, these are two sites I would not give out my cc number again hope this helps some one in the future

Date of experience: May 17, 2012

Thumbnail of user julier102
Nebraska
1 review
12 helpful votes
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May 27th, 2017

A former friend was on this site and I was monitoring her by checking her profile. It kept saying she was active within days and I even got a message from her that December, saying "I'm real and I'm horny, want to chat?". The problem came when a cop and I went into the woman's house to do a well person check, only to find her body, that had been laying there for 8 MONTHS! And when I wrote them to take her profile down, they refused, saying only she could do that. A month later, they sent a message saying they had, so I went to the site to make sure, and I had received ANOTHER message from the dead woman's account saying she was "real and horny, want to chat?'! TOTAL SCAM!

Date of experience: May 27, 2017

Thumbnail of user maryannf2
Florida
2 reviews
7 helpful votes
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May 29th, 2014

I am new to Facebook. I noticed a few days ago an icon called Cupid on the left side of my FB page. WOW! I clicked and saw that they STOLE my pictures from my FB and also personal information and created a DATING profile for me... WITHOUT my permission. I tried to delete it, but there is no way! I just paid $12 thinking I could delete it if I was a 'member.' NOPE! J
I am deleting facebook, calling my bank, and an attorney.

Oh... Why did I come to this site? I should have known better. I see that there is ONE reviewer (Melinda) that has complaints about EVERYTHING, probably the water she drank today. That's too bad because it detracts from the legitimate complaints from people like me.

Now iam holding with someone from the Ukraine! Before that it was the Phillipines. Yikes... this is crazy!

Date of experience: May 29, 2014

Thumbnail of user gregy162
Canada
2 reviews
3 helpful votes
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February 3rd, 2022

Cupid is nothing but a fraud you join for free then all of a sudden you have 100 new messages of matches little did these uneducated people know that the same matches they're sending you were on there three years ago and their age hasn't even changed do usually have one Cupid bot Running about 6 to 8 different profiles from what I can see sending you messages from fake Profiles. Trying to entice you into signing up and spending money don't waste your time don't break your heart there's nothing here on Cupid but emptiness fraud and parasites running the show trying to steal your money anyway they can. Majority of the Cupid bots are librarians, wedding photographers, graphic designers I'm sure if you think you're talking to a woman profile you got some guy on there and you think it's a woman but he's just trying to suck you in and keep you interested in spending your money giving you hope but only trying to steal your money don't pay with your credit card use a gift card always on any site so they can't keep withdrawing from your account because you can't get a hold of the customer service they don't want you to get a hold of them they make it as difficult as possible to try and cancel or delete your profile. These people only deserve to be in jail for the parasites they are

Tip for consumers:
Keep your money & join a club , go to the park , go to coffee shop , sign up to
Learn a new language. Anything to meet real people with real people that you can see and talk to because Cupid is a joke nothing but a fraud that looks to keep your interest so they keep getting paid & sucking you in with this fake profiles

Service
Value
Quality

Date of experience: February 3, 2022

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hi!
We do not use any automatic systems to generate fake emails or messages or steal photos and we do not condone the use of false profiles. Our aim is to provide a genuine dating experience. We are interested in spotting fake profiles and taking them off. So when you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away.
We apologize for any inconvenience caused.
Take care and all best

Thumbnail of user tonyn5
Ireland
1 review
3 helpful votes
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January 27th, 2012

Loads of 'auto messages' tries to milk you with UPGRADE to fart at this girl, etc. When you do get chatting to a girl she's in Ghana and has very bad English, even though her profile says she's in the US or Germany. Waste of money tbh.

Date of experience: January 27, 2012

Thumbnail of user shawnw250
Texas
4 reviews
22 helpful votes
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July 18th, 2020

BEWARE BEWARE BEWARE save your money
First of all if I could leave it a 0 i would
I joined this site and before i ever added photos or pictures I was bombarded with messages and profiles trying to communicate with we site unseen, and without anything information in my profile ever even being filled out. Over 25 messages and 20 bells. Then when you try to look at messages, or profiles. The site blocks you unless you pay. Then when you try to delete your profile/ account, the site won't let you until you jump thru a hoop and get a code emailed from the site?

Also site does not verify hardly any accounts, a lot of accounts have a phone number for the members name,, and after reading more if you are a paying member, you can pay more for protection on the site from fraud profiles(Update site never deleted my acount)
Can't delete your account I guess

Tip for consumers:
don't waste you money, they will not refund your money, look at the letter they sent

Products used:
I bought 3 months of dating service, on 7/31/20
And requested to cancel and refund my money due to Fraudulent activities on this site.

Service
Value
Quality

Date of experience: July 18, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
The service doesn’t send messages from unreal and non­existent users as it would be highly illegal action.We really care about your privacy and comfort when using out site. That’s why we’ve added two new options to protect you from scammers and other human factor inconveniences-block and report.
Regards

Thumbnail of user simonh47
Texas
2 reviews
23 helpful votes
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February 27th, 2014

Obvious scam, would give it zero stars, but you need to give at least one. Cannot find any decent international dating sites... i. e. internationalcupid.com, columbiancupid.com, they are ALL scams.

Date of experience: February 27, 2014

Thumbnail of user mikeg163
New Jersey
2 reviews
9 helpful votes
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February 1st, 2016

I was hit on by multiple woman much younger from other countries to lure me in. Once signed I discovered its site all a lie! Be careful if you don't cancel they will keep charging you!

Date of experience: February 1, 2016

Thumbnail of user marke19
GB
1 review
3 helpful votes
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June 7th, 2012

I would not provide CUPID.COM with ANY stars. I thought things seemed too good to be true when I discovered my messages were not getting through, I received winks from people who had not winked at me, and to top it all, was defrauded out of £25 (25 GBP) by a scammer using their chat facility (on Wednesday 6 June 2012). Fortunately, I have managed to request a refund from the payment processor, however, IF ANY OF YOU ARE IN ANY DOUBT, steer clear of this and every other CUPID.COM associated website.

I have used many dating websites. This has to be the worst...

Cupid plc Management Team: Hope you or one of your researchers are reading this. You are a 100% disgrace.

Date of experience: June 7, 2012

Thumbnail of user evaj2
Minnesota
1 review
4 helpful votes
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November 18th, 2014

I went in thinking i was paying 15.00 but in i2point 9Sec. They charged me 189.78 when i called them right after they said they would give me back 89.84 but that the 99.94 i would have to wait for 10 days so they can review it i was like whats to review you took something that i didn't agree to or even give you anyway no money yet they emailed me saying they woluld stop all process so i do have

Date of experience: February 6, 2013

Thumbnail of user jackj396
New York
4 reviews
0 helpful votes
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January 28th, 2021

I liked Cupid with a huge selection of partners in the search criteria; you can specify the desired partner's age, race, height, physique, location, interests, and even preferences

Service
Value
Quality

Date of experience: January 27, 2021

Thumbnail of user calebn185
California
2 reviews
0 helpful votes
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January 20th, 2021

If you've ever used this site you probably still use it to this day. It really is the best place online to find hot girls who are willing to meet up for a good time. Long live Cupid!

Service

Date of experience: January 18, 2021

Thumbnail of user kalebg9
Virginia
3 reviews
1 helpful vote
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March 26th, 2021

Very nice online dating website. I have tried a lot of dating sites, but so far, Cupid.com is the best and easiest to use. I would recommend it to my single friends.

Date of experience: March 26, 2021

Thumbnail of user caroled2
West Virginia
1 review
5 helpful votes
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August 21st, 2011

I found someone to talk to on this site and have been talking for a long time. He ask me for money in the amount of $400 USD and being stuipd I sent it to him. Then he said he loved me and after a while I said I love you to him too. Then he began asking me for larger amounts, and I sent more money. Now I know I was thinking with my heart not my head. I told him to leave me alone and now he is asking me for more money and I said NO MORE MONEY. I was so stuipd

Date of experience: August 21, 2011

Thumbnail of user amyw30
Texas
1 review
2 helpful votes
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January 3rd, 2013

This is a horrible site. The settings in which you can select what kind of person you are searching for is greatly lacking causing a response from individuals of no interest. Most of which are no where near my location or country for that matter. Also having a fee from their company for an international purchase after not making the consumer aware that purchasing a simple three day trial membership was indeed a purchase out of the United States is fraudulent. Of course they are denying this debit insisting it is my bank charging me this international purchase fee so now I am now having to close my bank account and reopen one to prevent them from hacking my account further. This is not a reputable company and is indeed looking to take advantage of people in many different ways. After reading many reviews on them now I am fearful of ever having my picture listed on my temporary profile with my location. And because they are located out of the US it makes it very hard to prosecute them for their wrong doings. This is not a site anyone will find and sort of happiness at all.

Date of experience: January 3, 2013

Thumbnail of user susans11
Tennessee
1 review
5 helpful votes
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January 1st, 2011

DO NOT GIVE THEM CREDIT CARD INFORMATION! If you sign up for the trial period and then cancel before the deadline, they will continue to charge your credit card a monthly fee. I am in a four month nightmare with my credit card company trying to get them to stop accepting the charge. My next recourse is to contact the Attorney General's Office and report internet fraud. If you research "Cupid.com scam", you will find others having the same issues when they try to cancel membership.

Date of experience: January 1, 2011

Thumbnail of user chezwoa
California
1 review
0 helpful votes
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December 10th, 2021

Dating through this service takes confidence. Everyone has taken the step, and you will not regret it because I got the best experience after taking the first step to join.

Service
Value
Quality

Date of experience: December 9, 2021

Thumbnail of user karld72
New York
1 review
0 helpful votes
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February 20th, 2021

Being gay means I have to be careful when I talk to single men, in case they are straight. I found nice matches on cupid.com and use it at least once a month to find a casual date.

Service
Quality

Date of experience: February 18, 2021

Thumbnail of user andrewj928
Germany
0 reviews
0 helpful votes
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June 29th, 2022

I was amazed by how awesome it is even on the first day of usage! The site is nicely designed and accurately developed. It's full of easy-going people and helpful tools to approach them

Service
Value

Date of experience: June 28, 2022

Thumbnail of user stevens42
Ohio
1 review
3 helpful votes
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January 26th, 2013

One star only because there is no choice for ')' or 'minus' This site is a complete rip off. The woman start contacting you BEFORE you have a photo or description up. Ok, so maybe that is a mass mailing.
BUT once you start talking to them, they all want to have cyber sex or take you to their site. BUT they are too shy to meet AND they don't really answer your replies, they just direct you to sex chat. ODDEST thing was, I had 3 of them in the same day use the very same very rare slang word!

Then when I said 'tell me your name and if you can meet me sometime or do you just want to cyber sex', they all had a very similiar 'got to go' standard response.

I have called my bank and had my debit card cancelled, before they do what i have read on the other reviews... OVER CHARGE.

STAY AWAY FROM THIS SITE!

Date of experience: January 26, 2013

Thumbnail of user himanshup22
India
1 review
0 helpful votes
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February 21st, 2022

Cupid had fake profile and fake agents running those profile... All they would try to make to purchase membership and after that also they will pramote more fake site to chat... Even if some girls will chat u over your messenger soone she will be gone...
Even if someone here says he had a good experience then that too basterd is cupid agent...
Just find a free app which dont change you anything. If someone chare you for message its truly fake.
Strongly telling you cupid had enough fake site not only one... They even run website on each country name. If u dont believe me serch for cupid and then any country name you will find each page for each country so they can charge you more letting you slip to there other paid website... And even some of them dont had a name of cupid but still they are run by cupid...

Tip for consumers:
Don't waste your hard-earned money on spammers like cupid and others.....

Service
Value
Quality

Date of experience: February 21, 2022

Thumbnail of user mariiak4
Daria L. – Cupid Rep

HI!
We are sorry to hear if the website is quite expensive for you. That is because we offer excellent services to ensure the satisfaction of every member who join the site that's why our company received several excellence awards already but thank you so much for that feedback. We carefully monitor reviews and satisfaction of the customers to improve our service. Your feedback is very important and we will take it into consideration, thank you.
Take care and all best

Thumbnail of user fredf4
Belgium
2 reviews
4 helpful votes
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June 22nd, 2011

This company is trying to steal my trademark. They act like cow boys. The laws? They don't know what it means. Their lawyer is informed about the facts, they do not reply us.

Date of experience: June 22, 2011

Thumbnail of user chrisn14
GB
1 review
2 helpful votes
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August 26th, 2013

I used to be a site moderator on this site,, would i recommend it, NO,, they have a free app to chatrooms which allows any douche bag to enter and abuse any member,, when i asked for these profiles to be removed, was told it cant be done as they have a cellular account, which they cant block the IP address,, surely the best thing would be as i suggested, block free access, then they would have genuine people instead of the foul mouthed morons that are on there now!

Date of experience: August 26, 2013

Thumbnail of user judot
California
2 reviews
28 helpful votes
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July 6th, 2020

This site remains me good times of dating when it was only in the beginning, ha. Of course there are lot of the modern dating services but in my opinion Cupid can compete with them

Date of experience: July 6, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our site. Do not hesitate to share your opinion or any ideas with us.
Regards

Thumbnail of user omers29
GB
1 review
0 helpful votes
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October 21st, 2020

Takes a while to get started with a lot of questions but that's understandable and has eventually resulted in me meeting someone who shares a lot of my values, so worthwhile.

Date of experience: October 21, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our app. Do not hesitate to share your opinion or any ideas with us.
Regards

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Thumbnail of user mariiak4
Daria L.
Typically responds within 4 days

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