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Cupid has a rating of 2.2 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cupid most frequently mention credit card, customer service, and fake profiles problems. Cupid ranks 599th among Dating sites.
This company responds to reviews on average within 4 days
Enjoyable chats with a few genuine people. The site could use better moderation to weed out fakes, but overall, it's a decent experience.
All the really fine looking ladies on Cupid.com are "ghost profiles" so don't waste your time here. I perused the site for a short time and quickly lost interest because of this fact, although they call them "angel profiles"
The cupid app is nice to use and i get
To meet alot of people through chating experience, so i can recommend it to my friends.
Date of experience: October 19, 2020
The site is a total scam. It is populated by hopeful ladies who are not favoured with good looks. All the profiles, as Mathew F. Has observed are ghost profiles. If you click anyone of these images or show interest or 'like' you will get an automatic bounce back that they 'like you'. But there is no real person behind the photo and you will never get a message or acknowledgement. You may even get an automated message such as 'So I am your fav how are you going to show this'. This is just to keep you hooked. I joined for a three day trial. Just as I was leaving the site the ghost image made me a fav so I rejoined hoping to make contact as she was a handsome supposedly 52 year old brunette in London. Thereafter we were back to ghost messages. Guys the decent looking ladies do not exist. I post three images as examples. The site is a TOTAL SCAM. When you complain to them about the ghost profiles this is the response!
Dear Member,
Thank you for contacting Customer Support.
We are disappointed to learn that such activity goes on. This member has been already banned from using our site thanks to the notification of diligent members like yourself.
Apologies for any inconvenience.
If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away. We work hard to keep our site fun and enjoyable, and we work hard to eradicate fraudulent people from the website. We value you as our customer and appreciate any feedback that you send us.
If you have any queries concerning the website then please do not hesitate to contact us.
Best Regards,
Customer Support Manager
OR
Dear member,
Thank you for contacting Customer Support.
We are sorry for any inconvenience you may have faced while using our dating website. We work hard to keep our site fun and enjoyable.
We will investigate this member's profile and take any necessary action. Thank you for the notification.
Please note that you may still see previous message history or records of the member viewing your profile until they are cancelled within the standard time frame.
Apologies for any inconvenience.
If you have any other queries, do not hesitate to contact us again.
Best Regards,
Customer Support Manager
BUT OF COURSE THEY DO NOTHING BECAUSE IT IS PART OF THEIR GAME
Date of experience: January 27, 2019
Hey!
We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
Should you have any other suggestions, please do not hesitate to contact us again.
Regards
This is one major scam, along with Xsocial, Xmeeting, Xcupids. Stay Away at all costs, They are not even real but BOTS
Date of experience: September 8, 2017
Can't send messages as a standard member. Have to pay. What kind of dating website is this?!
Date of experience: September 1, 2015
I am not impressed with anything they have to offer.
Date of experience: February 8, 2016
Quand j'ai rejoint cupid.com je ne cherchais pas quelque chose d'occasionnel; Je cherchais mon âme de compagnon. Contre toute attente, je l'ai trouvée! Moi et Katie sommes ensemble depuis près de trois ans. Merci Cupidon!
Date of experience: September 1, 2021
Cupid.com a beaucoup de détails de profil, donc je l'utilise à mon avantage. Plutôt que de perdre du temps à discuter avec une fille qui n'a pas les mêmes intérêts que moi, je peux simplement regarder son profil pour découvrir.
Date of experience: January 24, 2021
Bon, c'est pas ma première experience sur les sites de rencontres. Mais Cupid pour moi est plutôt le réseau social. Le public est bien respectueux et le fonctionnement est toujours bien fait
Date of experience: June 18, 2020
Bonjour!
C'est bon à entendre! Nous essayons constamment de répondre aux souhaits et suggestions de nos membres et vos commentaires positifs sont très appréciés!
Super application, bien agencée, ceci dit, c'est vous qui en ferez bon usage merci bien pour la recherche partout dans le monde
Date of experience: July 29, 2020
Bonjour!
C'est bon à entendre! Nous essayons constamment de répondre aux souhaits et suggestions de nos membres et vos commentaires positifs sont très appréciés!
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Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our app. Do not hesitate to share your opinion or any ideas with us.
Regards