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    Cupid

Cupid

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Overview

Cupid has a rating of 2.2 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cupid most frequently mention credit card, customer service, and fake profiles problems. Cupid ranks 598th among Dating sites.

  • Service
    26
  • Value
    23
  • Quality
    20

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
View ratings trends
2
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How would you rate Cupid?
Top Positive Review

“Enjoyable Chats”

DENTICE C.
7/3/24

Enjoyable chats with a few genuine people. The site could use better moderation to weed out fakes, but overall, it's a decent experience.

Date of experience: 7/3/24
See positive reviews
Top Critical Review

“Ghost profiles”

Matthew F.
9/7/18

All the really fine looking ladies on Cupid.com are "ghost profiles" so don't waste your time here. I perused the site for a short time and quickly lost interest because of this fact, although they call them "angel profiles"

Date of experience: 9/7/18
See critical reviews

Reviews (165)

Rating

Timeframe

Other

Reviews that mention popular keywords

bank account (5) credit card (8) money (30) chat requests (3) 3 days (5) membership (23) 24 hours (3) ghost profiles (3) zero stars (4) 1 month (4)
Thumbnail of user vickiee35
Tennessee
2 reviews
6 helpful votes
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May 15th, 2020

Ladies please beware of Tim 64 from Dandridge, Tn.on Cupid Dating site. I suffered emotional abuse from this man being married to him.He promises weekend trips and vacations. Please beware!

Date of experience: May 15, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey, Vickie!
If you feel that a member is acting suspiciously then please go to their profile and click 'Report Profile' or send us a screen name of the member who you believe to be unreliable. As soon as we receive it we will investigate the case straight away.
Our job is to make sure that our site is as user friendly as possible and that all members have a positive experience. We will be grateful if you could help us in reaching this goal. If you feel that a member's activity is suspicious, they are underage or their photo does not coincide with their gender on the profile then please do not hesitate to report them.
Regards

Thumbnail of user trinirto
GB
1 review
0 helpful votes
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October 16th, 2020

Its a good app, just a little frustrating when Someone likes you and you can't see them you can't message some cause u are being asked to subscribe for credit

Date of experience: October 16, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
That’s great to hear! We are constantly trying to respond to our members’ wishes and suggestions and your positive feedback is very much appreciated!
Regards

Thumbnail of user richardh38
GB
2 reviews
7 helpful votes
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April 8th, 2013

(ZERO STARS) Before I joined this site (3 day trial) I was getting 9 or 10 messages and about 5 chat requests a day, so I paid for the '3DT.' Only to find that not even one of these women(s) were returning my replies. Alarms started ringing in my head here, the site tries to reel you in like a fish by sending you bogus and completely FAKE messages and chat requests alike. But on one other occasion I was using the SMS chat service. (short story) I asked the girl to meet and she made up some $#*!&bull story about 'staying friends and that she felt safer texting me instead.' What a load of bull... What I'm more pissed off about now, is the fact that I was suckered into using this site not once, but twice! What a load of BS! Stay away! DON'T WASTE YOUR HARD EARNED CASH!

Date of experience: April 8, 2013

Thumbnail of user martinm941
Texas
3 reviews
0 helpful votes
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February 1st, 2021

I am a serious dater, so seeing completed profiles is important to me. I met here only real women, not fake. The professional team of [sitename] actually listens to suggestions.

Service
Value
Quality

Date of experience: January 31, 2021

Thumbnail of user rayp10
New York
1 review
3 helpful votes
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January 18th, 2013

ZERO STARS... I had to give them 1 star in order for the review box to allow me to write in it. DO NOT DEAL WITH THIS SITE! SAVE YOUR MONEY AND TIME! Fake peole that do not exist! OR SCAMMERS FROM GHANA OR NIGERIA! After you pay everything dries up and then they link you to their other sites to try to get you to pay again! I did use this site in early 2007 and found someone real... 5 year relationship. Still good friends. But it now seems to be total b. S. Call and theaten them they will offer you 40-60% off. Threaten enough to tell/blog/and review the truth and they will credit back to card or offer you free time. Again DO NOT DEAL WITH THIS SITE! And TELL EVERYONE YOU KNOW THAT ARE LOOKING INTO DATING SITES TO STAY AWAY! EVENTUALLY THEIR REPUTATION WILL CATCH UP WITH THEM AND HURT THEIR BOTTOM LINE! Read all reviews the truth is quite apparent!. Best to goggle dating site reviews. Good ratings for Match.com / Ok cupid / Lavalife /... be cautious and good luck!

Date of experience: January 18, 2013

Thumbnail of user bs30
GB
1 review
3 helpful votes
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January 6th, 2013

I think all the other reviews are correct all email I get from cupid are bogus and they want me to pay hell no
The only sites I can recommend are match they are proactive in hunting down scammers and surprisingly pof which stands for plenty of fish & okcupid which are free they do get scammers but if you remember the golden rules never give money if they ask RUN wait 7 days before going to next stage and give any contact details out
And finnaly IF ITS TO GOOD TO BE TRUE IT PROBEBLY IS..

Date of experience: January 6, 2013

Thumbnail of user martins62
Florida
1 review
6 helpful votes
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January 18th, 2014

How can a Cupid tell lies? This site said I emailed someone. I've not even a member with e-mailing rights! So I could not have emailed anyone in Cupid.com

Date of experience: January 18, 2014

Thumbnail of user als11
Illinois
1 review
7 helpful votes
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August 3rd, 2011

I'm trying to meet a nice lady on this site, and these text messages come up, saying that these women are all In Chicago, and yet when I ask them where they are, they ALL say GHANA! What's up with that? This is a real $#*!ED up
Site..

Date of experience: August 3, 2011

Thumbnail of user johnf40
Nevada
1 review
4 helpful votes
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October 11th, 2011

Well i have bean on cupid for about 6 months or so and all the women over 23 are all in ghana or nigeria, and there profiles say they are in the united states. So what is really going on the sight?

Date of experience: October 11, 2011

Thumbnail of user patrickw767
France
0 reviews
0 helpful votes
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June 29th, 2022

I wanted to criticize it a bit but I cannot find fault with the site. The way it operates, the acquaintances I strike up on here, and all its perks for users make the site just amazing!

Service
Value

Date of experience: June 28, 2022

Thumbnail of user arianar25
Illinois
2 reviews
0 helpful votes
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January 28th, 2021

I was always very shy and could never get to know girls. I realized that the main thing is not to give up, not to be afraid, and try. On Cupid.com, I was able to find my only one.

Service
Value
Quality

Date of experience: January 28, 2021

Thumbnail of user positivec
GB
1 review
11 helpful votes
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March 23rd, 2016

Signed up had about 30 emails as soon as I paid a subscription no more emails and no replies! After my subscription ended guess what 30 odd emails from the same people!
Just a scam!

Date of experience: March 23, 2016

Thumbnail of user keenanr11
Australia
1 review
0 helpful votes
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February 17th, 2021

I identified my soulmate here. It was only a matter of time before my story changed. Within a short while, my dream of getting a good partner came true. I appreciate Cupid.com

Date of experience: February 16, 2021

Thumbnail of user rebeccak514
New Jersey
2 reviews
0 helpful votes
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October 27th, 2020

They have to rework a bit the site of cupid. The verification system is not perfect and I would suggest getting photo verification feature to erase spammers

Date of experience: October 27, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
That’s great to hear! We are constantly trying to respond to our members’ wishes and suggestions and your positive feedback is very much appreciated!
Regards

Thumbnail of user edwards1000
GB
2 reviews
0 helpful votes
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April 2nd, 2021

cupid.com was recommended to me and now I am recommending it to you! It does work and I am living proof that you can meet special people online because I've found someone special.

Date of experience: April 1, 2021

Thumbnail of user fidels16
Texas
3 reviews
0 helpful votes
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October 28th, 2020

Was hoping to find that someone for me here and was lucky enough to find just that with a very special person and are now very happy together and looking forwards towards a great future

Date of experience: October 28, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
That’s great to hear! We are constantly trying to respond to our members’ wishes and suggestions and your positive feedback is very much appreciated!
Regards

Thumbnail of user lynl24
New York
1 review
4 helpful votes
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August 20th, 2018

CHECK YOUR BANK ACCOUNT! Somebody need to report this site for fraud. They are ripping off users by debiting your money. This is what they are saying when caught "We would like to bring your attention to the fact that all packages on our site are re-billable by default"

Date of experience: August 20, 2018

Thumbnail of user jasminl2
Maine
1 review
3 helpful votes
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March 12th, 2013

This site sending members messages on behalf of each other... they want you think something going on and keep you busy. I recieved a few messages from scamers and all of them were living out of USA. When I signd up later found out I been cherged for VIP as well. I message them that they should not charge me for VIP and I want my mony back, finelly they did. Also, my back changed my card witout charging me for it because I explain what happened. SCAM

Date of experience: March 12, 2013

Thumbnail of user evier14
GB
3 reviews
0 helpful votes
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January 15th, 2021

Been burned many times! I was not going to join another app, but I saw an add aboutcupid. I gave it a few weeks and then met a few decent guys. I am still dating the second one I met.

Date of experience: January 14, 2021

Thumbnail of user joakinl
GB
1 review
7 helpful votes
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October 10th, 2015

Cupid sites are a bunch of thieves who pray on sometimes vulnerable and isolated people seeking companionship.
I hope the company gets what is coming to it
Disgruntled &co

Date of experience: October 10, 2015

Thumbnail of user anda9
New York
1 review
8 helpful votes
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November 3rd, 2015

Used it for one month, never signed auto pay, totally forgot about the site, ended up paying 245 dollars instead of $34.99, am filing dispute with paypal who allowed this thieves to access my account, and they are located in Australia, no customers services, warning you, DON'T JOIN EVER.

Date of experience: November 3, 2015

Thumbnail of user alann11
GB
1 review
3 helpful votes
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October 31st, 2012

As a free member you WILL get lots of messages and chat requests. Its when you pay for a membership that everything dries up! Its all BS. As an experienced programmer in dating site scripts, I know they DO use bots to automatically scan for compatable suiters and initiate a message/chat. This only happens on non-paying members. There is a very easy way to check for bots. Register as a free member, fill out your profile as normal BUT in your description clearly put "I ONLY REPLY TO MESSAGES & CHAT REQUESTS THAT START WITH THE KEYWORD ABC123" see how many messages you receive will do this... none!

Date of experience: October 31, 2012

Thumbnail of user cliveh4
GB
1 review
3 helpful votes
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January 11th, 2013

Signed up for a 3 day trial and after getting a AUTO RESPONSE from a friend who had been inactive for 18months I googled the cause. I then found you have to cancel the auto billing and to my horror found that I had also been billed £16-99 for a months VIP services. To cancel auto billing, you need to call a 0844 number at £1-50 per minute. Total RIP OFF the only reason I signed for the trial is because the friend responded (AUTO)

Date of experience: January 11, 2013

Thumbnail of user ronw462
Illinois
2 reviews
0 helpful votes
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February 26th, 2021

As a newbie at online dating, I found it easy to navigate this website. The tabs were clear and simple. Ready and organized. All I needed to do was click, click, click!

Date of experience: February 26, 2021

Thumbnail of user johns646
Massachusetts
1 review
5 helpful votes
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February 2nd, 2014

The very worst web-site I have ever been on. I wouldn't suggest tothis site to anyone - trying to meet someone! Most are of low intelligence and very negative.

Date of experience: February 2, 2014

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Company Representative

Thumbnail of user mariiak4
Daria L.
Typically responds within 4 days

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