Cupid has a rating of 2.2 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cupid most frequently mention credit card, customer service, and fake profiles problems. Cupid ranks 592nd among Dating sites.
This company responds to reviews on average within 4 days
They take your money, no product. No refund, no money. Total fraud. Absolutely do not believe it. Better throw your money away. At least it won't fall into the hands of scammers. Their customer service is terrible. You write an email, they reply with nonsense. I write an email explaining all this, 3 weeks later they give me a nonsense reply. Total fraud.
Date of experience: November 21, 2024
BEWARE!They don't stand by their word!
Ordered the cologne and decided to send it back unopened and untouched. Sent multiple emails and after not getting a reply I sent back unopened package return to sender. After I sent several more emails, I received one from Gracie stating that she would refund 20% of the total price back. I told her that I wanted to full refund because I've sent back the product. Then Rich sends me a long email wanting me to send back the product a certain way after I've already sent it back. After many weeks of back and forth with Rich, he sends me an email stating that he can't refund my money because it didn't have a shipping label from them and that they couldn't track the shipment knowing full well that they've already received the unopened unused package. They'll just resell the package that I sent back to them and make double profit! They won't stand by their refund policy and they will not honor their word. They lie, cheat, and steal! Stay clear of this shady company! Don't waste your time, money, or energy on this crappy company…
Tip for consumers:
They lie , cheat, and steal! Sounds like the devil doesn’t it?
Date of experience: January 7, 2025
Enjoyable chats with a few genuine people. The site could use better moderation to weed out fakes, but overall, it's a decent experience.
Date of experience: July 3, 2024
They are not free AT ALL I was trying to help my friend Shelly C. They lie about their prices and deceive you. They literally stole $50.12 from me. I have contacted my Attorney and are looking into filing a suit. They have no customer service that can actually help you they read from script and adamantly refuse a refund. Please, please, please do not let them fool you
Tip for consumers:
My friend Shelly, and I we’re trying so hard to get her out of this site and they make it impossible. They do not even have knowledgeable workers, they continued asking for the first six digits and last four of my credit card. Then they proceeded to say we don’t offer any refund at all…..so why continuously ask for my credit card number? Please be careful they lie
Date of experience: June 28, 2023
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Take care and all best
The community is nice, but many inactive profiles. Had some good interactions with active users though. Worth checking out if you're patient.
Date of experience: July 9, 2024
I was skeptical before joining Cupid.com, but this great dating site has filled me with hope once again. Meeting like-minded people is easy, and I can do it from my phone! Men are always online wishing to chat.
Date of experience: March 11, 2021
I've gotten so tired of rude people I meet on other dating sites that I almost dropped my chance at meeting someone special. This site came into my life right at the perfect time. I'm taken and happy!: relaxed:
Date of experience: March 11, 2021
I hate how actual dates are so hard to come by these days. Usually, boys just want to "Netflix & Chill" or something. Thanks to cupid, I've left the boys behind and started dating real men who treat women right!
Date of experience: January 12, 2021
The below applies to my experience in New Zealand, as we are a small rock in the pacific we probably have less scammers as it's harder to scam us due to geographical location.
I joined Cupid in New Zealand a couple of years ago and found quite a few women and went on first dates with them. Yes there are scammers on the site, I came across plenty, but, it's not the sites fault, you soon find out they are fake by asking their location, then you ask them a question about their location that they should easily know. If they can't answer it, they are not from around those parts.
I was just hitting the on line people and started chatting.
And guys, if your 50+ or so, don't go thinking a hot 26 year old with a large lung capacity, and a body that works out every day, is going to want to pop anything of yours in her mouth, go for something in the ball park, not in Disneyland, you'll have less issues.
Date of experience: June 28, 2015
Gave this a shot expecting fireworks. I know a few people who have found love on Cupid but it has not happened for me im afraid. I've switched over to wejustfit.com now and that is looking more promising already. I guess it all comes down to the membership levels in the area your in and this just so happens to be better for me. Hope that helps, thanks for reading.
Date of experience: October 31, 2016
I had tried many other services out there and some are quite good but then I found Cupid.com. Sure, it doesn't have every feature you want but you will never find a service that covers everything you need.
Date of experience: September 11, 2020
Hey!
Thank you for giving us a perfect rating! We are trying to do our best so that you could enjoy the site and get the amazing experience here!
Regards
After my last failure to build a committed relationship with my ex, I put my love life on hold. I didn't want to date anyone for a while. And I also didn't go anywhere to get even a chance to meet someone. But when a friend of mine recommended me this site at least as a way to improve my boring evenings, I followed her advice. At that time I didn't expect that pretty soon I'd find true love...
Date of experience: June 24, 2022
Before I swore off online dating, I thought of giving it one last try and started using this platform. What an eye-opening experience I have been having here! I have already met a fantastic person and so, highly recommended!
Date of experience: February 26, 2021
So many of my friends told me that they were using this website to find hookup partners and recommended it to me. At the beginning I did not take it too seriously and only used it occasionally. However soon after I joined I noticed that I was getting more and more messages and I even had a date scheduled for the next week. Cupid.com has helped me to meet many women looking for fun and I am so glad I joined up!
Date of experience: June 23, 2020
Hey!
That’s great to hear! We are constantly trying to respond to our member's wishes and suggestions and your positive feedback is very much appreciated!
Regards
Cupid.com is a great good dating app. Easy to use.
You know if you get a match, the person is already interested, so it's easier to start a conversation. Be open-minded and open up your possibilities...
Date of experience: October 27, 2020
Hey!
That’s great to hear! We are constantly trying to respond to our members’ wishes and suggestions and your positive feedback is very much appreciated!
Regards
Literally the best way to meet women and get dates. Hate chatting up girls in local bars but online, it's so much easier. There are free sites out there but you'll have to upgrade with Flirt to get the best chance of dates. It is worth it though, being able to message women directly makes it much simpler.
Date of experience: September 7, 2020
Hey!
That’s great to hear! We are constantly trying to respond to our members’ wishes and suggestions and your positive feedback is very much appreciated!
Regards
Not too bad, a bit slow to let you know someone has left you a message, and when you do message not very quick to send replies.
Had 4 scammers, better than "our time." Had 10 in 9 months on that site.
Date of experience: October 20, 2020
Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our app. Do not hesitate to share your opinion or any ideas with us.
Regards
It is not easy to find a beautiful soulmate who genuinely loves you for who you are. Because cupid.com has made that possible for me, I have every reason to thank them. You are the best service anyone could ask for.
Date of experience: March 29, 2021
Start your new life with a smile and you will see the love will find you itself. Cupid i like your service and wish you all the best in your hard work. Thank you for the Violet i have met on your site
Date of experience: October 15, 2020
Hey!
We are always looking for members' feedback as a way of ensuring that the app is of the highest quality possible, so we thank you for providing us with your opinion.
Regards
It works for people who want to meet someone good. I was looking for women and was drawn to cupid.com as it seemed to be for people like me. I am so happy that I have found people with similar hobbies.
Date of experience: October 28, 2020
Hey!
That’s great to hear! We are constantly trying to respond to our members’ wishes and suggestions and your positive feedback is very much appreciated!
Regards
I've been missing out on romance and dates for too long, so I joined cupid.com and started meeting people instantly. This platform works and it will not let you down, trust me!
Date of experience: March 29, 2021
I have met someone very good who has the same tastes as me. And we were over from the first meeting. It will be 1 month on December 13 that we are together. I am very happy.
Date of experience: October 22, 2020
Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our app. Do not hesitate to share your opinion or any ideas with us.
Regards
Very nice online dating website. I have tried a lot of dating sites, but so far, Cupid.com is the best and easiest to use. I would recommend it to my single friends.
Date of experience: March 26, 2021
Being gay means I have to be careful when I talk to single men, in case they are straight. I found nice matches on cupid.com and use it at least once a month to find a casual date.
Date of experience: February 18, 2021
I was amazed by how awesome it is even on the first day of usage! The site is nicely designed and accurately developed. It's full of easy-going people and helpful tools to approach them
Date of experience: June 28, 2022
Sign up for free to dating site Cupid.com. Browse local singles, start chatting now! We have a large database of singles waiting for you!
Hey!
We do not need to convince people to join our site in this way. Our members are interested in meeting new people. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away. We work hard to keep our site fun and enjoyable, and we work hard to eradicate fraudulent people from the website. Our aim is to provide a genuine dating experience. We value you as our customer and appreciate any feedback that you send us.
We will certainly look further into your query and use your feedback to improve our service.
Take care and all best