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    Cupid

Cupid

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Overview

Cupid has a rating of 2.2 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cupid most frequently mention credit card, customer service, and fake profiles problems. Cupid ranks 599th among Dating sites.

  • Service
    26
  • Value
    23
  • Quality
    20

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
View ratings trends
2
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How would you rate Cupid?
Top Positive Review

“Enjoyable Chats”

DENTICE C.
7/3/24

Enjoyable chats with a few genuine people. The site could use better moderation to weed out fakes, but overall, it's a decent experience.

Date of experience: 7/3/24
See positive reviews
Top Critical Review

“Ghost profiles”

Matthew F.
9/7/18

All the really fine looking ladies on Cupid.com are "ghost profiles" so don't waste your time here. I perused the site for a short time and quickly lost interest because of this fact, although they call them "angel profiles"

Date of experience: 9/7/18
See critical reviews

Reviews (165)

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Reviews that mention popular keywords

bank account (5) credit card (8) money (30) chat requests (3) 3 days (5) membership (23) 24 hours (3) ghost profiles (3) zero stars (4) 1 month (4)
Thumbnail of user jujur
Texas
1 review
4 helpful votes
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October 1st, 2018

This site needs to be removed! Total scam. My friend died and they were sending sexual messages from her account longggg after she died. They need to be investigated and arrested!

Date of experience: October 1, 2018

Thumbnail of user ched12
Washington
1 review
9 helpful votes
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January 3rd, 2018

Be Ware cupidIsAscam. Do NOT GIVE YOUR PAYMENT INFORMATION. If you give your payment information they Will Rip you off. Cupid employees will send you flirts and filthy messages pretending to be others. Steer Clear

Date of experience: January 3, 2018

Thumbnail of user matthewg1
Canada
1 review
6 helpful votes
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June 29th, 2010

I payed for a three month gold description. It turns out you can send emails and chat requests, but ONLY OTHER GOLD MEMBERS can read it. Non gold members can see that they've been sent an email but they can't read it or respond. This promps them to pay the money for gold membership, as id did me. Except that the message I got was some generic bull$#*! from someone who was spamming it to everyone. The point is, ONLY GOLD MEMBERS CAN COMMUNICATE, and THEY CAN ONLY COMMUNICATE WITH OTHER GOLD MEMBERS. Thus, YOU CAN ONLY TALK TO, AND POTENTIALLY DATE THOSE WITH GOLD MEMBERSHIPS, THUS EXCLUDING 90% OF THE PEOPLE ON THE DATING SITE. YOU CAN ONLY DATE A TINY FRACTION OF THE PEOPLE YOUR SUPPOSE TO BE ABLE TO!
Complete rip-off! Match.com is the only site, I believe, where free members can still communicate with gold members, as long as the gold members contact them first. However, even this might be a mis-communication, so don't take my word for it!

Date of experience: June 29, 2010

Thumbnail of user chenxif
Latvia
1 review
8 helpful votes
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June 15th, 2018

Take money from credit card without any agreement and info. I only tried 3 days subscribtion, then they keep taking 30 usd each month. Be carefully when you pay!
Bye forever.

Date of experience: June 15, 2018

Thumbnail of user markj56
GB
2 reviews
24 helpful votes
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September 5th, 2013

I signed up on those Cupid plc websites in the past. It's a scam and let me explain their modus operandi. Most of the decent profiles are fake. They have profile images picked up from the Internet (and you can confirm this by reverse looking up the image on Google). It is definitely a fraud scheme. You will receive a lot of emails from many genuine-looking people till you sign up (all the content in the email will be hidden, the profile image of that person will be so tiny that you wont discern anything). Every day you will get an email you are popular and you should pay them money to contact people, all fake and obviously bots!

Once you sign up, these emails from seemingly real people stop coming. You can also notice that the profile images are photoshopped or fake (because they now let you see the bigger image). Most of the traffic that lands up in your inbox now is spam, sent by the website itself. They also automatically sign you up on their many sister websites (cupid.com, girlsdateforfree.com, datingforparents.com, speeddater.co.uk, uniformdating.com, loveagain.com, maturedatinguk.com etc…) and you start getting the same type of spam from them, all begging for you to sign up. Horrible extortion scheme. I am sure there are better ways of making money than playing with people's emotions. The profiles of the people are not genuine at all; they are all fake people who have posted their profiles. Messages before you sign up are definitely fake and bot generated.

Date of experience: September 5, 2013

Thumbnail of user elizeb4
Washington
3 reviews
4 helpful votes
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October 7th, 2020

I did not expect that site will give me full access for free. Good move. The site seems legit and with strong anti-fraud system

Date of experience: October 6, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
Thank you for giving us a perfect rating! We are trying to do our best so that you could enjoy the site and get the amazing experience here!
Regards

Thumbnail of user royg73
Indiana
1 review
5 helpful votes
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August 16th, 2018

Total RIP Off! They will over charge and add bogus charges. All they do is send you scam messages from fake people 100's of miles away.

Date of experience: August 16, 2018

Thumbnail of user disynn
Virginia
1 review
0 helpful votes
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December 10th, 2021

Easy to use. It has a lot of wonderful people who are open to communication! This is the best site I've used lately!

Service
Value
Quality

Date of experience: December 9, 2021

Thumbnail of user frimag
GB
1 review
1 helpful vote
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October 13th, 2020

This site was looked for me as a sphere where I can try to find a date. Fortunately, I did not miss and it really helped

Date of experience: October 13, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey! Thank you for giving us a perfect rating! We are trying to do our best so that you could enjoy the site and get the amazing experience here!
Regards

Thumbnail of user rickh2
GB
4 reviews
13 helpful votes
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September 15th, 2010

Ever since I had some odd virus activity on my PC
I keep getting emails from them(among others)
I never signed up to them so I have marked it as spam.

Date of experience: September 15, 2010

Thumbnail of user mopsp
Washington
2 reviews
5 helpful votes
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September 2nd, 2020

Not as bad as everyone says it is. Have some trouble with messaging and anti-spammer protection - yes. The other parts of site are pretty valid

Date of experience: September 2, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
That’s great to hear! We are constantly trying to respond to our members wishes and suggestions and your positive feedback is very much appreciated!
Regards

Thumbnail of user rad178
New York
2 reviews
46 helpful votes
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June 7th, 2017
• Updated review

Figured it's time to share an update the cupid media niche sites. First and foremost, not much has changed by far. The women that uses the site are in full operation mode and doing all they can do to separate you from your money. Now, I've learned how to use the site to my advantage and have been successful on three (3) trips so far.

First and foremost, I don't recommend anyone sign up for any foreign cupid site until you are ready to travel to that niche country. Doing so will just lead you to disappointment, stress of these chics asking for money all day and hearing all kinds of sob stories. It will definitely distract from real life because these chics work overtime. They will shower you with attention, pictures and then the money kill.

I recommend sign up a month before you travel. Better to do it 2 weeks ahead but that's ok. Now, I dare say that 7-8 out of 10 women on all those site are "working" in some capacity. Some full time pros, others have jobs but need money for Iphones (their favorite) etc... You will be paying for that iphone. Ok, back... I've been to DR, Colombia and the Philippines with each trip lasting about 2.5 weeks. I used cupid to line up the girls and slept with the majority of them simply by telling them I will give them money in person. Since the trip is usually less than two weeks away, they are happy to wait.

Sorry to generalize but a lot of these women are broke, you are nothing but an ATM. They will do anything and everything to separate you from your money. Sleeping with you is a job (like I said working girls). There's no limit to what length they will go to and things they won't say to separate you from your money.

Last tip, honestly you dont even need to sign to cupid sites because when you get to your foreign country there are so many other options you wont even have time to contact those you met on those cupid sites. Happened to me and my friends.

Date of experience: June 7, 2017

Stay away please
March 4th, 2016
• Previous review

In case it wasnt clear to you from all you've read, stay away from the site. Dont be tempted by all the pictures. There is absolutely nothing from scammers trying to get you to send $. Anyway, I did pay for a subscription service and heard all the scams. Everything from death in the family, my kid needs an operation, i need an operation, omg i just got robbed etc... heard it all. Stay away and save your $$$

Date of experience: March 4, 2016

Thumbnail of user rosalindt
Canada
1 review
3 helpful votes
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March 15th, 2011

On this site i was continually inindated with letters from the immigration scammers but on one occasion i had a letter from a british man who i was wary thinking he was an immigration scammer but after 3 weeks of spending time everyday with him and giving him my email and eventually allowing him on my facebook page he started asking for money at first it was a donation for a widow of a man that was accidently killed at his industrial site which i sent 178.00 canadian for and then one week later he sent me a request for 85,000 dollars to pay his taxes so he could leave britain and come to canada. I refused and asked him to send me a copy of his passport so i knew his real identity and he sent me a forged copy of the passport the deges of the pic were visible and the writing was so blurry i couldn`t read it but when i zoomed in it wasn`t even ihis name on the thing. I wrote immediately to cupid on saturday and didn`t hear back wrote them again yesterday and they said nothing could be done so i threatened them with police action and finally they said they would investigate and remove his profile but it is still there as of now. My point is if he were on the street i could have him charged with fraud and attempting to extort money but being on the internet these crimes are going on all the time. Is there any suggestions you could give me to prevent this the next time?

Date of experience: March 15, 2011

Thumbnail of user tomc941
Canada
2 reviews
1 helpful vote
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August 2nd, 2020

Used it for several months, can say that it's getting only better with the updates. The last one that includes new mobile theme is the best

Date of experience: July 31, 2020

Thumbnail of user ricardoj26
Canada
5 reviews
17 helpful votes
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March 19th, 2020

I am feeling good about using this service while coronavirus's going on. Thanx for making me feel good that time

Date of experience: March 19, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey, Ricardo!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our site. Do not hesitate to share your opinion or any ideas with us.
Please, be safe and take care of yourself.

Thumbnail of user brianj188
Florida
1 review
16 helpful votes
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August 2nd, 2018

This site is a complete joke I have been hammered with nothing but fake fraudulent messages since I gave them my credit card number. One person I was talking to gave me their cell phone number and it was a area code that is near where I live we didn't even message for two days and she was calling me honey and baby and sweetheart and then all the sudden she needed money because she couldn't cash her check because the bank was holding it for some unexplained reason and she was hungry and needed food. I actually knew it was a scam around about the second text message because of the poorly translated English after she told me she was in West Nigeria to take care of some late parents property then I absolutely knew it was a scam I kept on with it just because I wanted to make the person feel like a complete idiot which I'm pretty sure I ended up doing I have yet to see one real profile they are all fakes you can tell by the names cute lioness happy princess joyful tiger they all have these sorts of names with the exception of a few but those are fake as well I'm doubting I'm going to get any of my money back but I did ask to cancel my account I was reading before I signed up and I have 14 days to cancel so not sure what's going to go on there but I would steer clear of this I think it's actually owned by the same people that are trying to scam you out of your money so you're basically getting double scammed best of luck!

Date of experience: August 2, 2018

Thumbnail of user weima
Illinois
3 reviews
2 helpful votes
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September 23rd, 2020

Most friendly and has a large number of active users. I think its cool the service like cupid guarantees the communication of the highest quality

Date of experience: September 23, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
That’s great to hear! We are constantly trying to respond to our members’ wishes and suggestions and your positive feedback is very much appreciated!
Regards

Thumbnail of user tommyn48
Florida
1 review
2 helpful votes
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June 27th, 2021

System lures you to join. Messages automatically sent. Not from members. When you reply you never hear back. Electronic scam

Tip for consumers:
Don't use

Service
Value
Quality

Date of experience: June 27, 2021

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
We do not need to convince people to join our site in this way. Our members are interested in meeting new people. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away. We work hard to keep our site fun and enjoyable, and we work hard to eradicate fraudulent people from the website. Our aim is to provide a genuine dating experience. We value you as our customer and appreciate any feedback that you send us.
We will certainly look further into your query and use your feedback to improve our service.
Take care and all best

Thumbnail of user justinm1448
Spain
0 reviews
0 helpful votes
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June 24th, 2022

As far as I see it, the site is trendy and not in vain. Its features are worthy indeed. And it is rather popular even among my friends

Service
Value

Date of experience: June 24, 2022

Thumbnail of user lesslyj
Washington
2 reviews
0 helpful votes
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September 10th, 2020

It works for me, I think. I found a date girl in the first week. Still cant believe in it. It costed me only 2 dollars for trial period

Date of experience: September 10, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
That’s great to hear! We are constantly trying to respond to our members’ wishes and suggestions and your positive feedback is very much appreciated!
Regards

Thumbnail of user jamesonx
Oregon
1 review
3 helpful votes
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July 30th, 2020

Too much notifications and you do not allow to do anything without premium membership. As soon as you purchase it, you are starting to love it, he

Date of experience: July 30, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our site. Do not hesitate to share your opinion or any ideas with us.
Regards

Thumbnail of user scottp665
New Jersey
1 review
0 helpful votes
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October 21st, 2020

It's hard, it's embarrassing for *****sake I'm English! But you provide a good venue for dating, and it's worked for us, so thank you!

Date of experience: October 21, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our app. Do not hesitate to share your opinion or any ideas with us.
Regards

Thumbnail of user louism239
Australia
3 reviews
0 helpful votes
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January 24th, 2021

I am in love with a lady I found in Cupid. After connecting with her, I found the meaning of life and what being in love

Service

Date of experience: January 24, 2021

Thumbnail of user latverg
Australia
1 review
0 helpful votes
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October 13th, 2020

The service is great and affordable. Never seen such a quick messangers and creativ features for everyone

Date of experience: October 12, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our app. Do not hesitate to share your opinion or any ideas with us.
Regards

Thumbnail of user leof132
New Jersey
2 reviews
5 helpful votes
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July 17th, 2020

I've been using Cupid for months, but I'd love to have more matches, especially now, when physical contact is so restricted

Date of experience: July 16, 2020

Thumbnail of user mariiak4
Daria L. – Cupid Rep

Hey!
That’s great to hear! We are constantly trying to respond to our members wishes and suggestions and your positive feedback is very much appreciated!
Regards

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Thumbnail of user mariiak4
Daria L.
Typically responds within 4 days

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