About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 32nd among Women's Clothing sites.
Instant Feedback
I received the dress in large-wrong size. The dress was enclosed in package bag labeled with XL. I provided emails with pictures of proof. I was offered a $17 refund if I kept the dress. Wrong SIZE! Since the event I had planned to wear it passed, I decided to receive a refund and free return since you accepted the error. In order to continue to shop with you I am requesting for you to follow through on your end. I'm so disappointed! How can you help me. Pat
Easy to order; quick…but I had expected a sweater with actual embellishments-not just a 3D print. I will keep the sweater to use with sweats, but I had hoped it would be a dressy sweater to wear for special occasions.
Ordered sweater. Site showed "preparing order" for over two weeks. Contacted customer service. No response until I threatened credit card dispute. Then told item out of stock and asked me to select another item or wait for restock. Over three weeks later still trying to process refund. Would be zero stars if that was an option.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
The items I purchased arrived. Material very poor equality and items too small despite the size. I returned and paid for postage myself;$16.00). I provided proof of delivery and am now going on two weeks post receipt of items for refund. Very unhappy
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
The dress I ordered was not the same as shown online. It was super tight in the sleeves and not dressy at all. After multiple emails back and forth, they refunded me $22 to not return it.
This business is no better than Temu. They advertise merchandise they don't even have in stock. They are slow getting what they do have in stock shipped out.
Sizing runs at least one size SMALLER than requested; this is a Hong Kong company not local. Photos may show sparkly tops but they are not. Shipping is longer.
I have tried to return one of my orders. They gave me instructions but told me not to return the item to the address in the envelope they came in. However, they DID NOT provide the correct return shipping address. I still have the item because I do not know where to mail it!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I ordered a sweatshirt December 4 and had to reach out December 23rd to ask why I hadn't received the item yet, and was informed the item is out of stock. Requested a refund.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Short and sweet w/ my review! Poorly made clothes, Cheap material, lack style (as if squares were cut and clothes were sewn together), Very dishonest regarding giving refunds (won't happen), and overrall poor customer service (appear to be helpful, but insulting and condescending). Spend your money at stores you can see clothes and try on. They don't provide you return shipping labels! You have been warned. Should be zero, not one star.
Love the jeans & price, but two pairs of the pants were not as they were advertised and I would like to return them but cannot get information on how to go about doing that. I am afraid, since I am not hearing from CurveDream service department whom I was told to contact and have, numerous times, to no avail.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
Lots of pretty things in styles I like, easy to navigate website.
The pants I ordered did not match the pants in the pictures- not as plush or as rich looking. I was disappointed as they were a Valentine's birthday gift that I took off the table and just gave them to my daughter who had pointed them out to me. For the price they were a disappointment. Sorry
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
I really looked forward to this dress.
In the pictures it was lacy, classy looking, and soft.
It took forever to arrive. It was a bit disappointing as it was nothing like the photos. Short length, cheap fabrics, kind of frumpy. I will keep it and turn it into a blouse.
Don't rely on internet photos. They are deceptive.
Do not waste your money. Go to a local store or dress shop.
Try before you buy is the fact.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Received in good time.
Quality was not good.
Looked nothing liked shown in the picture.
Not as described.
Very disappointed.
Sent back.
A shame I lost money on the shipping.
2 time over.
My first time ordering from your company. Ordering online was easy and my package came quickly. I love your selection of clothing and plan to order again in the future, thank you, Debra Leenheer
I recently purchased from this clothing vendor and had a disappointing experience. The quality of the fabric was far below expectations.
The pictures on the website did not match the product at all; what I received was not even close to what was advertised.
The return process was not easy. I had a hard time getting my money back, and when I did, the refund was incomplete. It's clear that customer service is not a priority for this vendor. I would not recommend buying from them and will certainly not be returning as a customer.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Quality of clothing is poor, fabric cheap. Return process cumbersome and designed to discourage returns. I will never shop here again
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
I want to return every one of the four items I received. They are not good quality and have to be hand-washed, which was not stated in product descriptions. The company refuses to send me a return label or correct address to send returns.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
I paid for shipping and item arrived and was of very poor quality and sized completely wrong. I immediately contacted the seller and said I needed to return it. Days later I received an email asking if I could accept a discount and I again said I wanted to RETURN IT. Had to ask over and over before was provided the different shipping address with instructions for tracking. I did so and returned it and sent confirmation and have asked for a refund now 3 times. Horrible scam artists. I am complaining to my credit card company. AVOID AT ALL COSTS.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
I ordered a sweater that never arrived. I sent several emails with no response. When I did hear back almost a month later I was told the item was no longer available. When I responded to please send me my refund again no response. I have not received my refund and I will never order from this site again there is no phone number to call no chat function. Customer service is nonexistent. Email response happens weeks later but again I still have not received my refund of over $40.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"