About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
Sent 2 pairs of pants back 3 to 4 weeks ago and still waiting on refund your email does nt work ( Don't know why)I hav sent many emails to you
The delivery time of the blouse I ordered was longer than the 6-12 days I was told, by about a week. I believe the item was sent from Wuhan,China.
Return policy is horrible, so beware.
The dress cut is cute. It was too small though. I ordered a smal and I am 5'8" 140 pounds. I was able to zip it up fine. But it was too tight for my preference. If returns were easier I would exchange for a medium.
This purchase was posted to my account on January 18th, and I was informed that it would arrive shortly thereafter. It never came, and I am angry.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I loved the pants I received but I went by your size guide and I ordered a large but when I receive them they were very tight I probably should have had a extra large but again I went by your size chart I love the pants and would love to exchange them for an extra large but it's on nowhere on your site where I could return so because of that I won't be ordering from you ever again which is a shame because you do have some nice looking merchandise
True to size, the length of the one jumper may need hemmed but with heels on its not too bad
I ordered a shirt and was told it would be delivered by Dec. 24-Jan 1. As if today, Jan. 9th, I have not received the item I ordered.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Both tops are pretty, but one not as described. One that was supposed to be sparkly and sequins is not. The other one is nice, fits and is as described.
Arrived later than indicated after the date I needed it but that didn't matter as it was way too small. Then, there is no receipt, address, and instructions for the return.
So, I have to go into research mode to find that out.Then I have to send two e-mails, wait for replays, to get return info. It all feels too much when already I have a shortage of time.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
It wouldn't take my state and credit card number until I hit pay.
The fabric wasn't at all what it looked like. Cheaply made and unfortunately will not be able to use it.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I ordered a sequined jacket and received a T-shirt material cardigan with a print that was supposed to look like sequins.
Very misleading and very expensive. Trying to get a refund. Would never shop with them ever again.
After numerous attempts to get helpful information and no way to speak to an actual person, I was told to submit a photo of a defective blouse and I said that would not show on a flat photo and is there a way to get my refund. All day I have waited and still no reply.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
I was charged for two and they said they would reimburse me 50.bucks and pick up the one I didn't order. So rude and unprofessional! It makes me dislike the dress. I'm plastic move soon so I could use my refund. They can pick up the second dress. I'm too busy and broke to deal with it. Worse experience I've ever had and I e been ordering o line for twenty plus years.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I am returning my whole order. Disappointed in that process too. After several e-mails and bribing to keep the order i finally received the return address & am still jumping thru hoops with specific instructions.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Never received my order!never read order never read order never read order never read order never received order!
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Ordered four weeks ago. Queried last week as to where my items are. And then asked to review. Getting nothing. Paid and hassled. What gives with companies that feel like I have been scammed and asked to review. What's to review. Nothing but losing hard earned money
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Color was darker than picture. Looked like sequins in picture. Definitely not what I was expecting. Sent it back and waiting for a refund.
Two of the 3 dresses I ordered were not as pictured. I want to return them but no return label was included in the delivery. I have not had any response to the emails I sent. I just want to get a refund for 2 dresses and a refund label is needed.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
My order was delivered to the wrong address and it took some detective work to find it. When I got my dress, I was disappointed with the quality - not what I expected.
Placed a order for 3 sweaters for christmas presents on 12.1.24. As of 12.25 never received!
Last time shopping here
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"