About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Foxblood
Huk
Pact
PinkBlush
Lucy & Yak
White Fox
HUE
Lulu's
PacSun
Muji
The Good Tee
Princess Polly
Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
Poor fabric quality the size was incorrect and they didn't want the items returned, offered a gift card of value of what was purchased.
Ordered 4 blouses I wanted for a reunion. 2 are not even the same as Ad nor are they my size.
I didn't know this was a Chinese company where you are charged more for returning items than what you paid for them. I thought it was in the US. Again they are deceptive about that.
I should've read all these reviews first I guess. Shame on me.
Not satisfied with clothing quality or colors. Customer service us overseas
It takes a little too much time for response from customer service,
Processing time before shipping is way too long.
Items sold out and I was not notified until I contacted customer service almost three weeks after I placed order.
I will not order From this company again once I order something with the credit issued to me for discontinued items.
I wouldn't order from this company again. Dealing with them is fine, they are very nice and answer promptly. However, their clothes seem to run smaller than other brands I've bought online and they don't have a decent return policy. The pants I ordered didn't fit so they gave me a $15 refund on a $100 purchase. My first and last purchase from them turned into a disappointing experience.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I loved how this shirt looked on the website. It does have a nice cut and fit, but the fabric feels a bit cheap and the pattern has a very distinct "printed on top" look. I wish the description of the fabric had been a bit more specific. It says "Line dry in the shade" and "No steam", but the packaging creases won't come out without steam ironing so I risk ruining it.
Ordered dress. Sent it back and had to pay for shipping again. Hoping I get a refund after I sent it back. They wanted to give me a $11.00 dollar credit and keep the dress but it didn't work for me. I'm hoping this all works out after they receive the dress back.
All items I ordered were extremely small, I wear a medium and ordered XL and XXL, still could not even try on.
Shipping was 3 weeks out as well.
Just arrived yesterday 08/26/2024.Delivery took a month after the order.
Anyway thank you.
Sincerely.
Anne-Marie Roy
.
I will post my review when my partial return is processed. I have requested an authorized return.
The reason for returning is that the dresses were not as beautiful and classy-looking as they appeared on the website and in the review pictures. The material is thin, and the print is faded. The jacket does not fit over my shoulders, as shown by one of the models in the review pictures. I emailed *******@curvedream.com for a return authorization several days ago but have not received a response.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return.
As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
Have a great day!
This is the worst place to order from. Not only does it take over 3 weeks to get your purchase, it's the wrong size. The size chart is wrong, way off. I ordered a medium, what I received was a size that would fit a very large person. They do not take any responsibility. I would advise to stay clear. They don't care. If I could give 0 stars I would.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Still trying to get through this experience which has not been pleasant.
I enjoyed my shopping experience on line
I ordered lite blue and it came in gray...I like the style and sizing is ok...but I want what I ordered and gray is NOT lite blue
Pleased with product but frustrated with return experience. I chose the option to keep the item that was the wrong size and paid the $17 for the replacement. When this didn't arrive I was told to send$6 and it would be shipped again. I did not do that but replacement arrived today, one month after original order.🤨
Site says it would be shipped from closest site which should have been South Carolina, but actually came from China. So am asking for a complete REFUND which according to many of the reviews (which I regret I didn't read before ordering) this is a NIGHTMARE to get your money back from them. Many complaints to the Better Business Bureau.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Loved the outfit, but nothing fit, I'm a 14 bought a large and could pull the jeans up and top wear to tight. Not very happy
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Purchased an item they withdrew the $ and I never received the item...texted them and they say their tracking where it is bit I never heard back
The oder was delayed and I don't need them now. Also the dresses are top small and the quality is not as expected.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"