business logo of CurveDream

CurveDream

curvedream.com
casual, chic womenAge 26-45
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About the Business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@curvedream.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
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Reviews Summary

CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 31st among Women's Clothing sites.

service
171
value
138
shipping
141
returns
118
quality
218
This company responds to reviews on average within 7 days

Instant Feedback

17,576 reviews
Illinois
1 review
0 helpful votes
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Shipping was longer than expected
June 22, 2024

Not happy with how long it took to get. The pants were not as nice as pictured. I ordered it for our anniversary party and did not get them in time. The shipping update was a joke.

Date of experience: June 12, 2024
Mississippi
1 review
0 helpful votes
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No delivery/No Refund
September 4, 2024

Never received the item and never got a refund. Kept telling me the delivery was held up by USPS. Called USPS and they had no such order.

Date of experience: August 25, 2024
Canada
1 review
0 helpful votes
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Canadian Website should show Canadian prices/currency
April 1, 2024
Updated review

Don't like surprises on my Visa. Total purchase said $33 and my Visa was charged $46 after item shipped. It was a Canadian website but prices were in US currency. Apparently I was supposed to select Canadian currency in the top left hand corner. This should not be on a Canadian website.

Date of experience: March 22, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!


Does not specify if it is US or Canadian dollars
February 28, 2024
Previous review

Does not specify if it is US or Canadian dollars. Hoping it's Canadian

Date of experience: February 28, 2024
Tennessee
1 review
0 helpful votes
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Disaster
April 19, 2024

I did not receive the linen item I ordered; instead, I was sent a dull flimsy polyester outfit that I am still trying to return! I have asked for someone to call me and I have not heard from anyone. Your customer service representative (Jacqueline) sent an email with instructions to return item WITHOUT the return address. She indicated that the item should not be returned to the return address on the package, and there was no receipt or return information enclosed in the package. I would like to wake up from this nightmare of an experience and would appreciate someone contacting me with accurate instructions. I found it insulting to be offered $13 to keep the item, and not provide me with the address to return it. The customer should NOT have to contend with this type of service in an attempt to get a refund. I wonder what the Better Business Bureau would say about this.

Date of experience: April 9, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!

Canada
1 review
0 helpful votes
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Terrible contact
July 28, 2023

This website has beautiful clothing! Once you purchase, you get one email and never hear another word from them! I had no idea when I was getting my clothing. It took over 1 month and I had to go looking on my account. It said it was shipped but good luck on finding out when it arrives! This company needs to be better at keeping the customer informed!

Date of experience: June 28, 2023
California
1 review
0 helpful votes
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New customer thoughts
November 7, 2022

Disappointment and enchantment mixed with I will definitely shop here again. I felt like the shape of the fuzzy sweater was a total flop (literally and figuratively). I will only wear it around the house - very frumpy,. However also incredibly soft. The dandelion/dragonfly shirt on the other hand was nicer quality than I expected, and the design is absolutely enchanting. My children love when I wear this shirt.

Date of experience: November 7, 2022
Illinois
1 review
2 helpful votes
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I have sent 5 emails now to try and get an adress for a return. The only email I got back was them offering Me $21 for an $82 order and I can keep the clothes that DON'T fit. No phone number for the company. The web site says they will get back to you in 1 day. Not true. I have been contacting them since April 17!

Date of experience: May 7, 2023
Virginia
1 review
0 helpful votes
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Disappointed
July 15, 2023

There were no return instructions with my order. I had to contact the company, wait for an email, decline the barter and correspond again. Should be much simpler to return than all the extra steps plus I have to pay postage both ways.

Date of experience: June 15, 2023
Georgia
1 review
0 helpful votes
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Have not received my order I placed July 15
August 23, 2024

Very poor experience have received my order or refund that was place on July 15

Date of experience: August 13, 2024
Minnesota
1 review
0 helpful votes
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Marvelous fabrics. Great fit.
September 15, 2024

Everything I've ordered is perfect. Loads of compliments every time I wear one of my new pieces

Date of experience: September 5, 2024
California
2 reviews
0 helpful votes
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So Much Hoped For I Was Disappointed.
November 24, 2022
Updated review

OK.

I have wanted this sweater for months, bought earrings to match it before I could acquire "my fall sweater." Today I wore it to an appointment. No one complimented me on it. I love the colors though, will wash it in cold water, dry it on a line and not subject it to washer or dryer ever for fear of shrinking it.

Date of experience: October 25, 2022

Fine so far
October 5, 2022
Previous review

Fine so far. I have wanted this sweater for months.

Date of experience: October 5, 2022
Virginia
1 review
0 helpful votes
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They make it difficult to return anything.
June 25, 2024

They draw out the process with ridiculous questions before giving you a return address. You get the old "we'll give you" a few bucks to not return it.

Date of experience: June 15, 2024
Wisconsin
2 reviews
20 helpful votes
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Incorrect sizing and expensive
June 3, 2023

Waste of money, I don't try on clothes when I buy them, I wash first. I wear a standard size in shirts and pants and have no issues especially with elastic waist pants. But all my items were too small in places. So I spent almost $100 and nothing is usable. I expected clothes to fit based on the name of the company.

Date of experience: May 4, 2023
Mississippi
1 review
0 helpful votes
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I sent my return as instructed in original packaging, neatly folded and never worn. Of my $132 purchase they sent me $9.99 and won't return my emails to customer service. That's not right when their website says easy returns!

Date of experience: June 8, 2023
Connecticut
1 review
0 helpful votes
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Stay away!
June 17, 2023

A was hesitant about ordering from a site only advertised on line but had seen some good reviews. After placing my order there was no activity on the order for over a week. I sent an email regarding the status of my order with no response. At that time I contacted PayPal and sent another message asking to cancel my order. Order was eventually cancelled still with no explanation given.I have learned my lesson!

Date of experience: May 18, 2023
Illinois
1 review
0 helpful votes
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Runs small difficult returns
July 27, 2023

The product does not look like it does online. Runs extremely small. In the process of returning products, Customer Service stated to not return to address on packaging. However, they did not provide address for returning. They offered to send me $24 refund for $160 order and not return product. They stated they don't pay shipping for returns. Very shady! Stay away from this company

Date of experience: June 27, 2023
Washington
2 reviews
0 helpful votes
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Beautiful dresses, but I must return them because they are much smaller than normal medium. I asked for instructions for returning them and for a refund. After a second email, they did provide an address, trying to convince me to take a small refund or take credit. I have absolutely no use for dresses that do not fit so hopefully will receive the full refund. Most companies provide a printable return mail label and UPS or another carrier to pick it up. I will not order from CurveDream again because of complicated return policies.

Date of experience: March 2, 2024
Texas
1 review
1 helpful vote
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Quick to respond!
October 19, 2022

When over 7 days went by and I had not heard about my items being processed or shipped, I contacted Curve Dream. They were quick to respond and shipped my order out the next day! They were apologetic with the delay and very kind. I'll order from them again due to their excellent customer service!

Date of experience: October 19, 2022
Michigan
1 review
0 helpful votes
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Review/dress order
May 11, 2023

The dress I ordered arrived within a couple of weeks but I was disappointed in the quality of the dress--the material is too flimsy which detracts from it as a dress you could wear out to dinner, say, or for more than a very casual outing.

Date of experience: April 11, 2023
Texas
1 review
0 helpful votes
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Review of purchase
April 26, 2024

An item ordered was not what I expected. I contacted CS via email and received an immediate response with suggestions to address the issue. It was resolved to my satisfaction and I am pleased with my purchase.

Date of experience: April 16, 2024