About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
Could not find code for discount, I got a little worried when it didn't come thought I got ripped off again. But it came and I liked it could have gotten a smaller size, thats the problem with these foreign web site the sizing!
I ordered a dress. Order was accepted and total, including shipping was charged to my account.
I waited 2 weeks, getting no updates. I emailed them and later was told that they had none in stock.
I told them to refund my money. I'll try very hard to avoid this business.
The order came in a timely manner. As stated, I decided to return the items. Emailed you three times so far for the return authorization and return address and heard nothing. Please send me that information as soon as possible. I would appreciate it.
Good service and answered my questions quickly. Needed to change the size of the shirt. Customer service got back to me promptly, and were able to organize another top. I actually over paid and the lovely lady refunded for me. I would recommend this company and i would buy from them again.
I haven't received my order. If it comes :( I will rate the quality of the product then. The fact that I received this survey to fill out - makes me even more worried - as your company seems to think I should have received my package by now and I have not :(
I ordered a shirt that was supposed to be a large well it was a medium and didn't fit so I tried to exchange or return it. It took me all day to get thru to someone and then I payed 25.oo and 10.oo shipping and they credited me 8.oo I was so frustrated I took the money and was so displeased. Don't buy from them!
The dress didn't fit. At company's request I told them why it didn't and that I wanted to return it for a refund. They wanted the order #, which I provided. Then the offer me $12 if I just kept it—I paid $50 so said thanks, but no. I was then told not to return it using the
Address on the package. So, I asked a couple of times to be sent the correct return address. I am still waiting.
I liked the products I ordered and shipping was relatively quick.
I was very happy with such a speedy delivery. It's a very comfortable wear and looks really nice. Please send me more photos of other products that you have because I'm very happy with the workmanship. Thank you
Very disappointed the overgarment totally different color than what was pictured and the dress looks faded.I will be returning. I ordered something else which I have not received. It seems to be setting at the same place for several days
I'm disappointed as the dress was for my grandsons wedding in 2 weeks. The clothes pictured look really nice but I don't think the quality of what is received is very good..
Have not worn items as yet so difficult to rate. Tried on everything but the top. Shorts look great. Leggings different material than expected so will have to wear to determine satisfaction level.
Delivery time longer than expected.
I was disappointed by the sizing of the clothes & fabric quality. I was not able to exchange them for a different size. I was offered less than half of my money back as a refund. When emailing these often bounced back to me. Eventually the emails were acknowledged.
I've been trying for 3 days to return an item I cannot find the return farm even after receiving two or three emails.
They're a style you can't find in a store. It just takes longer for delivery.
Delivery was prompt. The dress didn't look like the picture. It fits true to size.
This is a very cheaply made top. It has strange sizing and does not fit or look good. The fabric is cheap. I would like my money back.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I ordered this 'jacket/ sweater' looks nice in the pictures…but that's not what you get. The quality is. And the customer service is even worse! I've been trying to return this item for a refund but all I get is the run around. Trying to refund me $20 for the $60 that I actually paid. Not happy with this purchase at all! I do not recommend.
I thought it was an Australian site - my mistake. Did not read reviews - big mistake. Order had not been received after 2 weeks, then sitejabber asked for a review. I emailed CurveDream and they replied very quickly that one order could not be filled. Did I want to wait for the other order, buy a different garment of similar value or cancel order. I requested cancel and refund. They asked same as before, but I again requested cancel and refund. Third time, same thing, but they now agreed to refund. Money was in my bank in less than 2 days! After other reviews I was not expecting this (was sure I had lost my money). Was it because sitejabber was involved? Nonetheless I had to give a decent star rating because of refund. No idea of what clothing quality is like though.
The sweater I paid $41.65 was not the same one I ordered. It was similar but different colors.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"