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CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Dress doesn't fit. Planning to return it. Hope im successful.
Cuter on line. Didn't have a roomy fit and fabric was yucky. Thought it would be more sweatshirt material. Return/refund options not great.
I want to return my order and already sent 2 E-mails to get information about the next steps and still did not receive an answer! Although the first eMail is already more than a week old. So I'm sorry to say, but I will not order anything again from curvedream.
Items were slow to arrive, not as pictured. I expected a Jersey type legging product as pictured. What arrived was a baggy, sheer, cheaply made product that I would never wear outside. May use for pajama bottoms but definitely not for what I intended. Picture/description is deceiving.
Don't like PayPal option being encouraged l
My experience with this company is they have an incredible customer service! Very few online stores ask you if you received the item that they paid for but this one did. I didn't have to search thru my emails if I received it, they asked me instead
I ordered my shirt and never got a purchase email. If i hasn't paid with PayPal i would have had no proof. And then no emails until the day it arrived. Now it doesn't fit and i can't get customer service to email me back with info to return. Communicate with customers!
I ordered a large. You sent a small. I've been emailing to try to get return directions and no one will give me the information needed. I was offered $6 in one email and the jeans cost $30. I want the correct size. This was your error!
I placed an order on May 21 and the website said allow three days for processing. It's been over a week and website still shows it's being processed. Tried to inquire on website and it wouldn't go thru so emailed. Auto reply said reply in 24 hours. It's been 48 and crickets
The size indicated it would fit yet you are not making the arms and shoulder widths for european women, I have not been able to fit other purchases and have given them away. Your large size is about a 10 because of arm width and shoulder width
I ordered 5 pieces of clothing and 2 of the items I was told were out of stock. The clothes are not what I expected. They look and feel very cheap. The price was to good to be true so it is my fault for buying them.
I need to return my dress it is to big I have emailed several times to get an address to return the Dress. This is the first response from you I have had.,
Please approve the return. So you may refund my money, I have contacted the card you used because you would not respond to my other emails. Can you please let me know what to do. Since it says on the package do not return to this address, for returns to get an approval and you will give me address. I hope you pay for the return, Vicky Bishop
Pants are fine but didn't receive any shipping updates, pants are a little less than their picture on distinction of cut hems. Wish you pictures were more descriptive.
Very disappointed! Some items were out of stock instead of giving me a refund like I requested the items were switched with similar items that looked somewhat like what I ordered but not what I order. Also I have read multiple reviews that the clothing is true to size. Definitely not true my advice is to up size by at least one size. As far as quality consider the price you get what you pay for.
I purchased 4 items. They shipped 3 with no paperwork indicating 4th item was out of stock. All 3 items received were too small. They didn't respond to my request to return until I filed with PayPal. It would have costed me $29.61 to return to CHINA. Plus they said the FREE SHIPPING to me would be deducted from my refund. They say they are GLOBAL...then why not a return shipping in the US. In the end, I received credit for the back ordered item plus $20 for the other 3 items that I can't wear. Got ripped off this time but never again.
My usual size is large but the pants feel tight when I bend over. I wish I would have gotten a xl instead. Beautiful style however.
Nice light denim. Measurements aren't accurate. I'm sure I ordered according to my size which is size 10, received a medium and couldn't even pull them past my hips. No pictures of the back of them and I don't like the wash but couldn't see that on the website.
Good so far…hope I get my order soon and won't be disappointed!
I have had no problems with ordering, but I'd like more information about the items I am buying -- all cotton, polyester, if there is a built-in bra in a swimsuit, etc. I bought these swimsuits with the understanding that I will have to return some of them after I find out which I like and which fits.
Though its a fun spring/summer dress, it doesn't fit well in the shoulders. When I ordered, it seems like it said it was returnable within 30 days. I don't know where to go to find the information on returning an item. I prefer when that information comes with the item. No paperwork was provided.
The photos are beautiful and the dresses fit nicely. One of my original items was out of stock; I was contacted immediately regarding a substitute and all arrived in a timely manner. I think if I were taller the dresses would look better, but I'm very yhappy with them.
Waited too long for shipping that I paid. Hard to reach. Information was hard to get.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In terms of size inconsistency, please note that each item has different sizing, and we provide a "Size Guide" with detailed product measurements on each product page. If the actual dimensions of the item you received are not the same as the ones stated on our size chart, please send us photos of the real item with size measurements for our check.
Again, we apologize for any inconvenience caused and hope that you will consider shopping with us again in the future.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream