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CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
The order arrived 20 days after I placed it. The bag had been retaped and one item missing. The others were too small. I'm sending them back & hopefully they'll be efficient on my refund.
Advertises as an Australian company but returns can only be sent to a US address.
Have been promised a 3/4 refund and keep stock so will see if that eventuates.
Would never order from here again.
I am a first time customer. Overall very pleased. Order came quickly and everything as ordered. Nice quality. Great style. I will use Curvedream again.
Material very thin,, can see panty lines,, i am a size 4-6 and these hang not nice snug fit,, this is why i don't shop on line,, I have them to Goodwill
I was a little in doubt about legitimacy of website but ordered my first
Ttop and it's lovely, exactly as shown. I've just ordered 3 more and can't wait to get them.
Be warned... they MAKE YOU PAY return shipping, they don't provide the correct address to return the items, and they offer you a fraction of what you paid to NOT ship the products back. Total bait and switch!
I bought a swimsuit for summer.It didn't fit me, but I notified the company and asked for an exchange. I was offered a couple of options, and then I chose what to do. They were easy and helpful.
I placed my order on the 19 and payed for expedited shipping tracking said it was at my house 2 days later, then delayed then lost. Finally arrived May 4th BULL$#*!, material sucks is nothing like the pictures look like unfortunately, asked for return address, it's the 9th and they are asking if I received my order after 9 emails back and forth…. REALLY AM I EMAILING A ROBOT? How many stairs do you see
No sign of my order after nearly a month? Not good enough, won't be buying from this company again!
Items not as presented on website. Very disappointed in product.
It has been several weeks and still have not received what I ordered but charged
This t-shirt is simply printed material with no texture, the colour is different to expectations, it's poorly made and cost way too much.
The return process is also difficult.
Unfortunately the dress I ordered was quickly sold out, however CurveDream advised me and offered a full refund which was provided promptly. I would certainly buy from them again.
Dress was not what was expected wants to return item, but seem to be avoiding not receiving any replies other than reviews need return address
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Thought I bought a sweatshirt (winter) but it was more like a heavy top (Fall/Spring). Kept it because I liked the design. You send an awful lot of emails!
Bought some clothes from here. Returned 2 of the items. They claim they haven't received the package. It's been over a month. No refund. Will not shop here again.
I ordered 5 shirts 2 of them will be going to Good Will. Maybe 3. One of these was completely not like the picture. They absolutely are NOT sweatshirts.
As you can clearly see. I did not get the sweater I ordered. Vastly different in color. I sent an email requesting return information and have not heard back
Sorry, it took too long for it to arrive. I had to leave the place, and will be getting the pants only on my next visit. I therefore don't even know whether they look on me as I expected or not.
Order was placed on 9-9-23. I got numerous shipping updates which all said, "In transit". Finally today I was told it is out of stock. That is bad service!
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"