About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,317 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 32nd among Women's Clothing sites.
Instant Feedback
I ordered this very attractive feminine dress for my daughter's birthday, and although the size was correct, it did not hang attractively because the sheer embroidered fabric was too stiff and the embroidery too heavy. The cost of returning it was more than the cost of the dress, so she kept it and perhaps it will be turned into some other sewing project.
LOVE the product. I received a text that my package could not be delivered, they had the wrong name on my account, but overall, I received my package only a day late and was very pleased! Customer service did follow up and were very nice.
The items were okay but were not as nice as the pictures and some were different. I thought I was buying the items from Australia but they came from China. One item was too small, although I used the sizing chart.
I am returning all items. Please provide me with the return address so I can refund these items.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The dress didn't live up to expectations and didn't fit. I'm not sure how to get a refund?
I was excited to get this item...needless to say I was very disappointed. Top runs small and its also see thru. I wanted to return and having a difficult time. I guess I will eat it and be more cautious of ordering from new sites.
I got an email asking about receipt of order. I replied that I had not received my order and the next thing I get is a request for a review! I would very much like to receive my order or at least refund my money.
Two dress I ordered were not what was displayed online. One was a completely different color and had different sleeves and flow of the dress. The other was two sizes smaller than posted.
When I asked for exchanges or a return label, I was given the run around. I eventually had to settle for store credit which is fine. But I shouldn't have had to fight so much. They still have the first dress posted even though it's completely different.
The sizes were larger than expected. Designs were great. Late delivery, making me wonder if my order would actually arrive.
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
No communication about when the order is coming. I ordered a duplicate order thinking I forgot to order. Still haven't received the first order because it's coming from who knows where
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!