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CurveDream has a rating of 2.4 stars from 8,317 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 32nd among Women's Clothing sites.
I was preparing to go on vacation and I realized I had ordered the items too small. I called on a weekend not expecting to get a humane, but I did. They made the adjustment over the phone for me. I need to return a couple of items and I am sure they will help me with this. The clothes are good quality and very good cost. I will order from them again. Thank You to the humane for answering the phone!
I saw the loose shorts online and read all the information available before placing my order. They arrived in a fair amount of time, and I tried them on right away. I decided they were not what I was looking for. I read all the information on making a return, and followed the directions. I cannot send a picture of the shorts, as I have already sent them back.
I really like my blouse. I got a lot of Compliments on it. The colors were perfect.
Ordering was easy, but if you want to return something you can forget it! I was offered to keep the item that I didn't want (too small - can't wear) and receive a credit of $6. When I said that I didn't want that amount since I paid almost $30 and that I wanted to return the item to get a full credit I was told not to send it to the address that was on the package. I was not given the address to where I was to return the item (via email). I have still not yet received the address. I said that I would accept a $20 refund and have yet to hear back. Needless to say I'm not sure I shop at CurveDream again.
The pants stated they were 3x. They wouldn't even fit over lower legs! Not true to size at all! And I have been trying to contact someone about returning them and no one will respond! Never buying from this company again!
Totally disappointed! Ordered 3x and could barely put them on over my shoulders. Waited about 3wks to arrive. Not even going to return for a refund probably will take just as long. One of the shirts looks like a sewing mistake. Won't order again :(
Shopping and products were fine. Delivery was a huge hassel. First order delivered no problem second order they couldnt find the house. Took three extra days and nymerous calls. I'm not sure if I will order again.
I have purchased about 9 or so dresses and have loved all but 2 of them. The website is easy to navigate to browse choices - many choices. And it is easy to order. If you choose the free shipping it takes quite awhile to arrive (6-8 weeks).
They claim you can return items within 30 days. This is a lie, they do not respond to multiple email requests for return authorization and address. They ignore the emails until after the 30 days so the items are no longer eligible to return. TOTAL SCAM company!
I ordered a medium and they were a little loose but very comfortable. I may order another pair in a small. Very light weight and I like the scallop detail. For closer fit though I should have ordered a size down.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com.
We put customer experience first and will continue to make improvements.
Team CurveDream