About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,317 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 32nd among Women's Clothing sites.
Instant Feedback
When I emailed customer service for a refund and sent them pictures of the defective pants, they told me to use a pair of scissors and cut a hole in them to button, and that nothing was wrong with them!
I would like a refund. What is the process? I want a refund. What is the process?
I liked 2 of the 3 dresses, however, I haven't received the needed information to return the dress yet. You have to email that you want to return the item, then answer some questions & read some rules on return. But the address for return is supposed to come later. It's been a few days and no return email. I'm not feeling confident that I'm getting a refund.
It took 4 weeks to receive the order that turned out to be not anything that I was expecting. I would return it but I feel I might never receive credit since I never received a packing list or order number to refer to.
Dear Customer,
We apologize for the disappointment you have experienced with the clothing items you purchased from us.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
We apologize for any inconvenience caused by the slight delay in delivery. Our team works diligently to ensure timely shipments, but occasionally, unforeseen circumstances can affect the delivery timeline.
We understand that returning items can be frustrating, and we are committed to making this process as smooth as possible for our customers. To assist us in resolving this issue, could you please provide our customer service center with your order number or the email address under the order?
Rest assured that if the product meets our return policy requirements, it is eligible for return for refund.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this matter and improve our services.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
The dresses I ordered are true to picture! However, as a customer I was left wondering if my order had been processed because the confirmation email came from a different site. And then the shipping confirmation came from a different provider. And now the survey follow up is from a third provider. And there were large gaps in between things so I started to get panicky off it was a scam. Luckily it wasn't but the experience has left me with a less than appetizing taste in my mouth.
First time ordering. Really hoping everything fits my aunt. Well there's no way these are 5X. They are maybe 1-2x. I ordered for my aunts birthday & now she will have nothing b/c these are not accurately sized. I'm very disappointed
First time ordering. Really hoping everything fits my aunt.
Worst experience ever, have never received my items and they won't refund my money. Stay away from this site! Buyer beware
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I ordered the loose fit cotton pants and a button up short sleeve blouse. The quality was good and my order came when they said it would. I was, easily, able to track its progess from their warehouse to my mailbox.
All tops were XLs. Found them tight around hips. The leaf one seemed larger in the shoulders & still snug around hips.
Beautiful tops. Seems they were shipped from Markham Ontario
So why don't you have the Canadian dollar amount advertised.
After waiting for nearly 4 weeks after I bought this dress I received an email asking whether I had received my package. After I replied No, I was told it was out of stock but did not tell me. I am still waiting on my refund. Even told them they are still advertising this out of stock garment on their website.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!