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CurveDream

curvedream.com
casual, chic womenAge 26-45
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About the Business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: service@curvedream.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
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Reviews Summary

CurveDream has a rating of 2.5 stars from 8,317 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 30th among Women's Clothing sites.

service
170
value
137
shipping
140
returns
117
quality
217
This company responds to reviews on average within 7 days

Instant Feedback

17,576 reviews
Canada
1 review
0 helpful votes
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Never disappointed
December 16, 2022

Great quality in everything I've ordered so far. I now have 7 different items. The sizing of all my items have been perfect. The time from shipping to delivery is fairly quick. The website is a breeze to monuever through. I am very pleased

Date of experience: December 16, 2022
Utah
1 review
0 helpful votes
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Unsatisfactory for now
June 3, 2022

I ordered these dresses a size larger than your size chart indicated and they are still too small. It has taken a week for you to respond to me, becase of the slowness of response I give you a low score on customer service

Date of experience: May 4, 2022
Rhode Island
1 review
0 helpful votes
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Plus size dresses
April 1, 2022

I have had trouble finding dresses in Plus Sizes that don't look like every other plus sized dress. These are actually very complimentary and comfortable. I wasn't sure what to expect about how well made they would be, but they are very well made.

Date of experience: April 1, 2022
Connecticut
1 review
0 helpful votes
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Return
November 11, 2023

Too many emails when all I wanted to do was return. When I finally got to the point where I could either accept some credit and keep it, or eventually return it, they gave me a seven day time frame to get it to them with a tracking number, so in the end, I accepted a partial credit and kept the item which I will pass on to some homeless person.

Date of experience: October 12, 2023
Massachusetts
2 reviews
1 helpful vote
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Poor customer service
June 9, 2023
Updated review

The items I ordered didn't fit and I want to return them. I have followed the instructions for returns but ht response has been extremely slow. I received a reply after 3 days asking a reason for the returns and I sent an immediate response. It has been a week since I responded and have even sent another message and still no response. I am waiting for a return address to send the merchandise back and have not heard a word. It has been almost two weeks and they only have a 30 day return policy. I am very concerned and disappointed in this poor service.

Date of experience: May 10, 2023

Easy to use
April 17, 2023
Previous review

Easy to use

Date of experience: April 17, 2023
Oregon
1 review
0 helpful votes
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Excellent customer service!
June 13, 2024

I ordered two dresses. They were nice, but unfortunately didn't fit. Curve dream told me to keep the dresses and donate them, and they gave me store credit to use how ever I wanted

Date of experience: June 3, 2024
Maryland
1 review
0 helpful votes
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Useless company
August 8, 2023

I will never order from this company again. I had to return most of the clothes because they didn't fit. Then had to chase the refund up for weeks with customer service which is very slow to respond. It is now more than a month since I returned the clothes and although they pretended they had issued a refund, they hadn't. You have been warned. I guess I will have to report this to the relevant authorities.

Date of experience: July 9, 2023
Utah
1 review
5 helpful votes
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Horrible quality.
June 6, 2022

I didn't know that purchasing from this site would be a gamble. I decided to take it. I was grossly disappointed. The quality of fabric was way below what I was expecting. The fabric feels cheap in your hand. It is slick and shiny. The embroidery is loose and sloppy. I will never be shopping from them again. It almost seems like the dress was a copycat of what was pictured. I don't believe the model is wearing the dress that I received.

Date of experience: May 7, 2022
New York
1 review
0 helpful votes
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Meh
January 7, 2024

Shipping was long in receiving one of the three items ordered. The other two items were out of stock and I wasn't notified of this fact until I sent an email asking when I was to receive them. Customer service was good though and emailed me back promptly and issued a refund

Date of experience: December 31, 2023
Texas
1 review
0 helpful votes
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Nothing like picture
July 21, 2024

Quality of dress was low. It looked nothing like the picture or description. Not even the same dress! Will not order again!

Date of experience: July 11, 2024
CurveDream S. CurveDream Rep
9 months ago

"尊敬的客户,
感谢您向我们报告您最近订单的问题。对于由此造成的任何混乱或不便,我们深表歉意。
如果您认为产品与网上图片差异太大,您可以向我们发送照片以报告问题并获得赔偿。我们理解不同的人对物品有不同的期望,但我们始终努力为客户提供最优惠的商品。我们非常感谢您的反馈,我们会将其转发给我们的相关部门。我们致力于为您提供优质的产品和服务。
对于处理您的退货请求给您带来的任何不便,我们深表歉意。我们理解退货是客户体验的重要组成部分,我们努力使流程尽可能顺畅和高效。
感谢您向我们报告此事,如果我们可以做任何其他事情来进一步帮助您,请告诉我们。
请随时通过电子邮件 service@curvedream.com 与我们联系。我们的客户服务团队随时为您提供帮助。
CurveDream 团队"