About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
After 3 weeks I contacted your company because I hadn't received the merchandise. They finally told me it was out of stock and I should choose a different item. It's still not here.
I liked the photo but the product is Crappy quality! And Shipping is way too expensive
I have tried to contact the company by email to inquire information about my order. I have not received my order. Please help with tracking information.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I appreciated the customer service response to questions I had about the dress and lightweight jacket.
Had never ordered from here and I was pleasantly surprised by the quality and speedy delivery. Will definitely order from here again!
The website, ordering and payment were easy. The tops are beautiful. The whole experience was great!
I have my AMEX bill showing I paid and the mailers they came in but NOT THE ORDER Number.
Everything is automated and I can't talk with anyone HELP HELP HELP I do not have the order number
Ordered in January, and have yet to receive confirmation that order had shipped and have not received my order.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I was very excited when I received my order and tried the clothes on. They fit perfectly and I was complimented profusely!
It seemed to take forever to receive it
I have not worn it as of today, but may keep it for Easter
I would like to return article but no paperwork included to be able to. HELP
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I received my order in a timely manner. It was in good shape. It was a little smaller than I expected but I was still able to fit in the dress.
Nice dress but doesn't fit well. Want to return but unable to get returns address info/authorization
My order was shipped timely after placing my order, my products however did not fit and will need to be returned.
Very low quality for the price. Not what I anticipated. I am extremely disappointed in the poor quality of the clothing.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Need to exchange a dress a d i need help.
Have emailed company and I haven't heard back
Ordered 2 dresses and one fit perfectly and the other was too small. The pants I bought were good too. Did have to wait a lo g time for order to come in.
It has been almost a month since I submitted the order and have not received the order and no updates. Really bad customer service.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Terrible delivery. Impossible to contact. Hard to return. Never again
Ordered according to charts, and it's too long and big
I have not received any of the merchandise I ordered!
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"