About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
The shorts ordered were just fine. Blouse is way, way too big. I wear a regular medium. The blouse receivd must be an extra large, which I want to return for. The sweat shirt is too large, but I can make it work on my body.
The L size for the sweater was huge while the blouse size L fit snug. The sizing chart did not help to predict this.
I emailed Customer Service that I needed to exchange my dress for a larger size. They emailed back with two options. I chose the second option which was to pay the shipping and an extra fee to have the new one sent. I heard nothing after that. I finally had to reorder the dress...in which I'm hoping I get it in time for the wedding. THEN I get an email explaining the instructions for sending the first one back to get a refund for that.
Very frustrating.
I had to order a 2nd dress because you wouldn't help me exchange it for the larger size. I'm getting married on the 30th and I need that dress. NOW.
Nice stuff will order more next time i need something will tell all my friends about your company
I received address and it was too small through the bust. You have to email them to return it.
They send the instructions and you have to pay the shipping to return it. Shipping was 12:97 through UPS. I won't be ordering anything from there anytime soon again.
The shirt I ordered looked nothing like the picture. It was supposed to be glittery top and it was not.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Buyer beware! I am still trying to get a return address out of this company in order to make a legitimate return. They are evasive and have now offered me a small "compensation" to waive my refund. They take a week to reply to email, they do not have a phone number. That alone should be a clue. I have started an inquiry with my credit card company and reported them to Facebook where they claim to offer "easy 30 day returns". Total waste of my time and money.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Customer service replied on my first email about a return. Curve Dream does not give out the return address with the return instructions. I sent 3 more emails on different days asking for the return address. No response. I should have read the reviews before ordering. The jacket I ordered was cheap flannel material. Arm sleeves very small. Did not look like the jacket online.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Ordered dress Dec 1st still haven't received it on Dec 25 2024.very bad customer service will not buy again
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I have not received my purchase yet after over 3 weeks, and I may need to cancel, because I won't need it if I don't get it soon
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I cancelled this membership on the phone over a month ago however I was charged again this month. I finally figured out how to do it in line.
The items we received were not similar to the pictures that were in the website. One item said that it was sequined and there were no sequins on it. Their customer service was excellent and prompt. We resolved the situation in a manner that was not the best but acceptable.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
AI answers your email, they do not give you an address or a return label and goods take longer then a month to arrive. DO NOT BUY FROM THIS COMPANY
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
I've been trying to return my 1st purchase for a week now. I need to pay for shipping, and was told via tracking - which means I'm paying more than the value of what was purchased. And, they gave me a bad address for the return.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I was told my order which was paid for on Dec 14, is still being processed. What do I needed to do to get my order or a refund.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Its fine and worked ok for me who is computer illiyetaye.
I do not have time to write reviews nor do I like to I don't like using this phone I don't like using computers so please leave me alone thank you
Its fine and worked ok for me who is computer illiyetaye
Due to out of stock items that I've now experienced twice (two separate orders) is why I feel I can only give 4 stars. However I do give 4 stars mainly because when I've had to email to customer service to try to solve missing deliveries they have replied quickly which I do appreciate their promptness in replying.
I have not yet received what I substituted for on my second order but am waiting for delivery.
I received only part of my order. A tunic top never arrived. The two leggings I'm very unhappy with because they have fleece inside and it's never cold enough and they don't fit right so I can't wear them. I wrote a email explaining how I either wanted to exchange and return them or a refund. Also I never received the tunic top. So I asked for assistance and received none…yet?
The dress didn't look like the one pictured. It is ok but not what I was expecting.
Very positive was pleased with the product and how quickly it came looked exactly like the picture
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"