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CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 32nd among Women's Clothing sites.
Just remember the models on the website are all stick thin. I bought a blouse with a cuff sleeve and had to cut it off because the sleeves were so narrow and tight. Two of the tops I bought were not the same color as I requested. Requested a coral got an apricot which just looks old and faded. Out of four tops that I bought I can't say I was happy with any of them.
Unfortunately, the outfit I purchased as a gift for a friend was not a good fit. However, Customer Service has been wonderful in helping with the situation and we came to an amicable solution. I am very pleased with the service.
I have emailed and followed the return policy which states they will send via email the address for returns but they don't send any address and keep asking you to take a $7.00 credit instead. I will never shop here again.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream. Com. We put customer experience first and will continue to make improvements.
Team CurveDream
I order 2 shirts they are okay, thinner material then I usually like, but style is good. The dress, which was a 2x and should have easily fit, allowed for no bust. I love the material, and I am having it re-styled into a long skirt.
There were no tags, size, etc on the sweater. This is new merch therefore should be tagged! I can't believe that new merch would come tag less. There is no way of reaching out to them. The sweater I pu chased was not cheap either. I have to write 100 words so therefore I typing away. I am very dissatisfied & would not recommend purchasing from this company. It also took weeks to get delivered. I have no idea what the fabric is as it is not marked anywhere on the pice.
Please dont waste your money i ordered 3 x dress it would have fit size small poor fabric looked nothing like picture after trying to return which was a mess they let me keep the poor quality dress and refunded 1/2 my money i should have read all the horrible reviews first but didnt wish i could give -10 stars
The option that they will give you money (nowhere near the price of the purchase) to keep items that do not fit, is ludicrous. I just wanted to return the items. It took 4 back and forth emails to get address for return shipping. Still waiting for credit to credit card.!
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Ordered what I thought, from pictures on website, a beautiful, floral red $#*!. It arrived and I threw it in the garbage. Knew it would take too long to get refund. Shirt was a burnt orange, thick, stretchy contraption! Had some sort of dots on it, not floral as described and pictured! Ugly, ugly! Wouldn't wear it to the dump!
My order took forever, then it wasn't what I had expected! I looked for an invoice or packing slip to see instructions for a refund! No address, no phone#
Sent the dress in package it came in and it was sent back insufficient address! Found an email and have reached out twice, no response! I am beginning to think this company is a scam! I am losing over 50$!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Only one of the items fit right, go a little larger in size. Some of the fabric is a little weird as well. Also, I sent in a return request but have not received a reply e-mail and didn't see a phone number.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream. Com. Have a great day!
I bought a shirt that did not fit. I checked the return policy before I made my purchase. The shirt arrived on a Thursday, I started the return on Monday. It took 4 days of back and forth emailing to get a return address. I was offered $8 and then $14 to keep the shirt. A million dollars would not make the shirt fit. It felt like they were running the 1 week time frame for returning out so that I would have to be stuck with this shirt. I really like the clothing but I doubt that I will order again.
Ordered three items for a total of $90 plus in my normal size. All three items were too small, the sweat shirt was actually a printed t-shirt. Contacted company and was offered a refund of about $19. What a scam!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Order was not fully fulfilled, missing one shirt. Emailed about it, so far no response. Also the return procedure of having to email to request a return is absurd, emailed for a return and still haven't received the return instructions.
3 weeks after placing an order for 2 dresses and one pants, have received nothing. No update email, no merchandise. I was to allow 1-2 weeks for delivery.
I inquired with an email, No response.
Is this a legit company?
On line experience good. Delivery slow but tracking was good. However the fabric was not what I expected on either of the 2 tops I ordered, and one top was considerably smaller than the other even though I ordered the same size. Trying to return the items is proving tedious.
I placed an order two weeks ago but had yet to hear from the company with shipping information or any other information. When I sent an email inquiring about the status of my order I got a response that three of the five items I ordered were out of stock. Were they ever going to let me know that or just take the money they billed to my credit card until….whenever or never? They then tried to point me to items THEY thought were similar to what I had ordered. Finally, they offered to cancel the order and give me a refund. This is not good customer service. The website should reflect any items that are out of stock and if not, customer service should send an email that the items ordered are not available and ask what the customer would like to do.
This top was a print from another top.it was horrible! I threw it in the trash.Horrible quality and I will NEVER order from this company
The sad part is that there are lots of other websites doing this.you are copying other people's REAL tops! That should be illegal. I am sure it is SHAME ON YOU for stealing peoples money!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
When I received the bra, I tried it on. Despite the fact I was required to provide precise measurements and cup size, the bra I received had a tag on it that said L, The material is very flimsy, it's too big and has no support whatsoever. I asked in my last review (this is the second one I've received) for help returning the bra for a refund. I haven't heard from anyone.
I placed an order for a dress for my mom wedding. After 2 weeks of not hearing anything from this site regarding a shipping date, I sent customer service an email. Customer service emailed me back stating the dress is out of stock. Why was I allowed to order and pay for this dress if it was out of stock. Why didn't customer service reach out to me to let me know this? I was able to cancel this order and get a refund. However, my mom is left to find another dress for her wedding on 4/12/25.
I ordered several items on March 2,2025. Finally after not hearing back I emailed them on March 20,2 items were out of stock, I emailed them back saying to cancel those 2 items and send the rest. 5 days later still waiting on a tracking number, and a response from them. I'm about ready to cancel the whole order and get my money back. It's getting ridiculous and I'll never do business again with them.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!