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CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Ordered a cardigan size medium and received an XL in a pattern that was very different from what I ordered
Never, Never do business with this company; have reported to BBS; placed Oder 12/5/24; still have not recd; to check customer service to track package an up front $5.00 fee is required; tracking number shows package recd at NJ facility 12/12/24 but "waiting for carrier pickup" SINCE 12/12/24.
Saw lots of cute clothes, but I'm hesitant to order from a new source. Hopefully the one top that I did order is as beautiful as it appears.
Edit to note, after receiving the blouse: It's made poorly, the quality is definitely not as expected.
Very bad quality and not even close to resembling what was advertised on their website. Returned at my cost.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Love them. Very impressed by material. The fit is amazing and the style. I bought 2 pairs.
Order was supposed to be here by Christmas! It might have made it to Nashua NH, but seems to be stuck there since 12/31.
It was slow to receive but exactly as appeared once received and I like it. Thanks.
Not great. I'm returning my order and hoping a full refund will not be an issue.
So far not good. I simply want to know when my order will arrive.
I have never received my purchases which I expressed to you and haven't gotten a response
Each of the items I ordered fit perfectly.
The fabric was very soft and lovely quality!
I never received my package - it was not delivered- wish it would have been- it's a Christmas present
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I bought three items. I received one and the other two they said they were out of stock. Gave me pictures of items that I could choose from. So I did. Then they said I would to go to the website and choose the items well that meant I would have pay again. Do what! So I have a trail of e mails that I am very clear about everything. I ask several times for a phone number and have not gotten that. I failed to read the reviews of this company curve dreams but, I won't make that mistake again. I was so hopeful! Made made at myself while they seem to make out like bandits with my money.
Still have not received the order! 😞How can I give a review, if it's not here?🤔
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Picture made item appear sparkly, glittery but it was not. Fabric was flat...just a t-shirt! Not dressy at all!
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Warning, No returns, Even though they say you do. I can't get them to send me a return authorization. Kelly is answering my emails but asking me dumb questions that don't Have anything to do with my request for a return authorization. She is stalling so the 30 days will pass I guess. Will not do business with this company again.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Bought 3 dresses that we made for a Barbie not true to size and when I tried to return they kept making me offers like would you take 27.00 and keep the product. When I asked for a full refund they wouldn't give me an address for returns. I'm turning this place into the Better Business Bureau. Stuff is tiny and cheap. And you won't get your money back.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
The quality was not as expected and the return process more complex and labor/cost intensive than assumed. Awaiting more returns information
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I bought two blouses; great low price. The material on both had a beautiful pattern, but both were very boxy around the waist, and the feel was shiny thick polyester. These didn't work for me, and the return policy is complicated and expensive.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"