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CurveDream has a rating of 2.5 stars from 8,308 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 30th among Women's Clothing sites.
The jeans were never delivered after more time than it would take for them to be delivered. I was told that they we're not available. I cancelled my order and should be receiving my money back. I will not order from this sight again.
I had higher hopes for this dress but the color was all wrong, plus I ordered by their size chart-dress too tight! I'm in the process of trying to return it now but keep getting offers to settle for other options! I don't mind that but it seems to be taking too long to settle this!
I cannot give a review yet because this order is not yet complete. We have not resolved how we are going to finalize the pending transaction. The credit or return/exchange which I hope is resolved with Jaqueline on Monday, March 17,2025.
Just remember the models on the website are all stick thin. I bought a blouse with a cuff sleeve and had to cut it off because the sleeves were so narrow and tight. Two of the tops I bought were not the same color as I requested. Requested a coral got an apricot which just looks old and faded. Out of four tops that I bought I can't say I was happy with any of them.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I order 2 shirts they are okay, thinner material then I usually like, but style is good. The dress, which was a 2x and should have easily fit, allowed for no bust. I love the material, and I am having it re-styled into a long skirt.
The option that they will give you money (nowhere near the price of the purchase) to keep items that do not fit, is ludicrous. I just wanted to return the items. It took 4 back and forth emails to get address for return shipping. Still waiting for credit to credit card.!
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Ordered what I thought, from pictures on website, a beautiful, floral red $#*!. It arrived and I threw it in the garbage. Knew it would take too long to get refund. Shirt was a burnt orange, thick, stretchy contraption! Had some sort of dots on it, not floral as described and pictured! Ugly, ugly! Wouldn't wear it to the dump!
My order took forever, then it wasn't what I had expected! I looked for an invoice or packing slip to see instructions for a refund! No address, no phone#
Sent the dress in package it came in and it was sent back insufficient address! Found an email and have reached out twice, no response! I am beginning to think this company is a scam! I am losing over 50$!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Only one of the items fit right, go a little larger in size. Some of the fabric is a little weird as well. Also, I sent in a return request but have not received a reply e-mail and didn't see a phone number.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream. Com. Have a great day!
I bought a shirt that did not fit. I checked the return policy before I made my purchase. The shirt arrived on a Thursday, I started the return on Monday. It took 4 days of back and forth emailing to get a return address. I was offered $8 and then $14 to keep the shirt. A million dollars would not make the shirt fit. It felt like they were running the 1 week time frame for returning out so that I would have to be stuck with this shirt. I really like the clothing but I doubt that I will order again.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
Dear Cheri S,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream