About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Foxblood
Huk
Pact
PinkBlush
Lucy & Yak
White Fox
HUE
Lulu's
PacSun
Muji
The Good Tee
Princess Polly
Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
I needed to return some items. I had to email them and waited two days to receive an email saying that if all these things were in order that I could return at my expense and not to return to the address on the label. I replied asking what the address was and they replied another day later wanting to know which items were to be returned. I responded to the email with the UPCs and it kept getting kicked back as undeliverable. This is a scam company. The clothes are crap and look nothing like the pictures.
Very disappointed in the quality. They do not include a return label with the product; you have to request it but they did give me the option of returning it or keeping it and receiving a refund of about 1/3 its purchase price.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Sizing of the dress was way off. Two sizes too small or it was mid tagged. Returns was next to impossible. They just wanted to give me a small refund to keep it. Getting a return address was almost impossible too. Then when I sent it with the address they gave me UPS tracking, it was returned again to me…. I guess a bad address. The quality of the dress was very cheap. Will never buy here again.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I thought the fabric was not what was shown in online photos. Fit was strange—dress way long, 'pink duster' part was snug through shoulders and upper arms.
Service was good; product too small and i did not like thematerial
Cute outfit. When it arrived it did not look like that at all
Placed my order July 25th and said I would receive in 6-12 days, today is August 19th and still no package. I hope to receive my package.
This has not been a good experience for me. I will not Oder from this company again.
I followed sizing instructions but dress too tight on top, couldn't zipper, then it was back and forth with customer service about accepting $ and keeping it, I accepted the 40.98 credit to order a large which I haven't gotten a confirmation of yet! If I didn't love and need it for my daughter's wedding, I would never use your site again. I hope my order will arrive soon.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Unfortunately, the clothing that arrived does not fit me. I probably am a few days beyond the seven days that were permitted because of health reasons and the hospitalization. I cannot find any information about how to return the clothes. I emailed and searched for customer service. As a result, I am quite dissatisfied.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I don't remember exactly when I ordered this top, but it was long enough that I forgot I ordered it. It came all wadded up and soo wrinkled I haven't tried it on yet.
It looked cute online when I saw it. After I figure out how to get rid of all the wrinkles I'll try it. Would not order this again!
I liked the fabric and the loose-looking cut of the pants but you'd company's sizing is off- too small and too slim. Buyers beware that the prohibitive cost of shipping for returns which means you cannot get a return on price paid! I will never order from this company again.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I would like to return this item and have been provided NO contact information in order to do so. My repeated attempts to email have been responded to via robomessages and I have not been able to find contact information for customer services of any kind.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Aug 2 I ordered a blouse and later received an email saying my order was lost.I still have not reviewed it nor my refund. Please advise what is going to happen refund or blouse.
The jeans I ordered from the website look nothing like the jeans i received The jeans on the website had that distressed, beachy look to them. The ones I received had a few little tears in them I am so disappointed in their overall appearance I haven't even tried them on. I wont be ordering from them again!
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
Tried to order several different items, the oder went through, only to be notified that the item was no longer available. Not once, not twice, but three different times. Won't bother to even try ordering from this company again. Too much frustration and delay after delay.
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
My experience was good up until I received my merchandise with I am pleased with. However, it is too large and I want to exchange it for a smaller size. I have no paperwork to do so and my emails have not been answered.
The dress I bought fit very well but was completely see-through. I would have to wear a slip with it, so I didn't wear it to the wedding I had bought it for because it was an August, HOT, wedding. Too hot to wear layers.
The coverup/duster that it came with was very, very small.
This company cannot be relied upon to take a return when you're dissatisfied. It offers a refund, but it will not give you your full refund or take back the products you don't want.
The garment did not look like the picture. It was very cheaply made.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I love their selections and would order a lot more clothing, but their 5X was very small compared to other shops. But I really do love your variety if I wasn't so fat … uggg…. Plus size clothing is so hard to buy online due to size variances.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"