About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
Dress did not fit and it was not the quality I expected. I can't find information on how to return it for refund. Please email me instructions on how to do so.
So I have never received my order. I got a notice that it was delayed, then I got another notice saying I would receive it within 24-48 hours and I still haven't received it. I have paid for this order and I am not letting this go. I am in contact with them and if I don't receive my order very shortly I will report them to the Better Business Bureau. It's surely is not a hard order to deliver, it is only one blouse. Not sure what the problem is but I'm completely irritated.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
So far it's great. We'll see about delivery. Thank you.
I sent an email that I'd like to return my order as the pants were way too big and the top was a little small. I'm still waiting for a reply email with the return authorization number. Also, I felt the top was not what I expected at all. It felt cheap and looked that way as well.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Fabric is very poor quality and the sizes are not true. One item was a sized too small the other size too large.
I returned at my expense on July 31,2024 and still have not received a refund.
No dress in one months wait:{
Hope this dress comes soon
Thanks
The order I'm checking has been completed. Have you received the product? If you have any questions, you can also contact our customer service@curvedream.com
This garment feels and looks really cheap. It appears to be white in the photo and in person it is a ingy cream. I think I am done with ordering clothing online.
Ordered 3 dresses last month only 1 showed up. I received the blue tie die maxi dress. I still have not received the long white maxi dress and the blue knee length dress with din flower on front. I paid for 3 dresses. Get my dresses or give me a refund. I ordered these dresses for an important family reunion. I had to go out and buy another dress to get buy... I'm out alot of money. If I don't see those dresses I'll be telling everyone. You can count on it.
"Dear Customer,
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
We apologize for any inconvenience caused by the delay in updating your shipment's tracking information.
It may take several days for the carrier to update the tracking information once the package has been shipped. In some cases, there may also be delays due to unforeseen circumstances such as weather conditions or customs clearance procedures. And we will look into the matter further to provide you with an update.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Easy to use site. Quality was better than I expected! I am a satisfied customer
I ordered a dress at the begining of Aug. 2024. I called 2 weeks later. Heard from them about week later, saying my order wasn't deliverable. They said they would re-order for me.
Apon my 3rd inquiry, I let them know I still hadn't received it. Their response was to track my
Really like this sweater,, very cute,, good fit. Delivery a bit slow but customer service good
SCAM! Don't order! You will get merchandise you did not order & doesn't look like what you ordered. Very difficult to get it corrected! The State Attorney Generals w deal with this@!
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
The items I ordered especially the coat, was absolutely terrible quality, nothing like the picture shown. They did give a partial refund but won't be ordering from them again.
Item was returned. The blue maxi dress was too long and did not fit on right places. Fabric was cheap, not as expected.
This item was returned, and O am waiting for a total refund.
Thank you
Beautiful and quality fabrics with clothes, however, I needed to return 1 pants and they wanted me to pay for shipping. I asked how much would cost to return. Still no answer, but they want a review. I do not shop retailers or online sites that charge for returns. Sorry.
The merchandise came unexpected. I questioned if I had ordered them. Did not have an order number to refer to nor an address to send them back to. I wanted to return the items. I did order one shirt CDM************** and received that. It was too large too. I returned five items with the info I received after looking up online how and where to return these items. The package was delivered to Secaucus NJ August 15,2024 at 11:15 Please refund my credit card. Thank you.
The photo looked deceptively nice, but the actual fabric was cheap and shiny, like a satin bathrobe.
The dress was not metallic and did not meet my expectations from the picture shown and the description.
I waited forever to get it and ordered using the size chart it's too small in bust. I have emailed service twice no response yet!
The dress is too small and doesn't match sizing guide. Also material looks a lot nicer in the pictures than in reality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"