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  • Custom Love Apparel

Custom Love Apparel

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Overview

Custom Love Apparel has a rating of 1.0 star from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Custom Love Apparel ranks 307th among Baby sites.

  • Service
    10
  • Value
    10
  • Shipping
    9
  • Returns
    6
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
2
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How would you rate Custom Love Apparel?
Top Critical Review

“Horrible quality and slow”

Jennifer L.
5/3/23

Bought a custom hoodie. Horrible quality. Very thin and cheap! Sizes are very small. Names were printed in small cursive on back of sleeve. Slow shipping even though I paid for priority. Absolutely over priced. I feel ripped off and this was a mother's day gift. I'm very disappointed!

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user heatherb2282
Virginia
1 review
1 helpful vote
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February 3rd, 2024

I purchased a hoodie from this site mid/end of November for a Christmas present. It arrived a couple days before and had the incorrect embroidery dates on the front of the hoodie. They requested pics of the hoodie and then stopped communicating. I requested a refund multiple times and never received a response. I had to dispute with my credit card and they finally responded that they would send a new one. I told them multiple times not to send a new one and that I wanted a refund. They sent a new one anyway and the quality of the hoodie was absolutely horrible. It would be embarrassing for anyone to wear. My credit card has recharged me and all i want is my money back and all the time I have invested back.

Thumbnail of user lilg15
Nebraska
1 review
1 helpful vote
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January 5th, 2024

STAY AWAY! They will send something out but not at all what you ordered. Even what they send out is spelled wrong and ugly. Ordered sweatshirts they sent T-shirts. They don't refund they give you the run around. Had to report them to my bank. They need to be shut down in the USA as they're trying to scam us all!

Tip for consumers:
They use several websites with different names. One to place order. Another to charge you. A third charges the bank. Reg flags

Products used:
None. Too ugly

Service
Value
Shipping
Returns
Quality
Thumbnail of user lyndaf123
New York
2 reviews
1 helpful vote
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December 23rd, 2023

I ordered this cute sweatshirt that they showed online. When I got it. It is absolutely horrific. The material is all weird and pulley It's not sweatshirt material, feels like plastic...it's very strange it's cheap it's garbage. I'm so upset. I lost $56! There is no contact number.
This place is a ripple off!

Tip for consumers:
I would like a refund

Products used:
No product at all because the merchandise was garbage.

Value
Shipping
Quality
Thumbnail of user jenniferl3220
Ohio
1 review
1 helpful vote
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May 3rd, 2023

Bought a custom hoodie. Horrible quality. Very thin and cheap! Sizes are very small. Names were printed in small cursive on back of sleeve. Slow shipping even though I paid for priority. Absolutely over priced. I feel ripped off and this was a mother's day gift. I'm very disappointed!

Service
Value
Shipping
Quality
Thumbnail of user michaelc9114
Texas
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

These are TERRIBLE quality. They're $5 china sweaters made with poor quality. Don't make the same mistake and buy it cause the TikTok videos make it look nice, cause it's not.
You're much better off purchasing from a custom print shop or something.

Tip for consumers:
Shipping from China took weeks

Products used:
Purchased a Sweater

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisam3543
Indiana
1 review
3 helpful votes
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October 11th, 2021

I ordered BOGO diapers on 8-7-21 and the money was taken from my account. No communication from Custom Love Apparel and have never received my order. Today is October 10. I have filed a complaint with the BBB but CLA hasn't responded to them either. CLA will not answer phones. RATING SHOULD BE 0 STARS. THIS SO CALLED COMPANY IS ONLY GOOD AT TAKING CUSTOMERS' $$

Tip for consumers:
Don't trust all companies who advertise on Facebook and Google

Thumbnail of user alib336
Michigan
1 review
2 helpful votes
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June 7th, 2023

How is this place allowed to stayed opened? I paid for priority shipping and was pushed to the side for over a month. This was supposed to be for Mother's Day and we're almost at Father's Day.

Products used:
Sweater

Service
Value
Shipping
Returns
Quality
Thumbnail of user jonic107
Tennessee
1 review
2 helpful votes
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January 20th, 2023

I paid quite alot for the shirt I bought it was awful the picture that was put on the shirt looks like it was drawn on by a 2 year old and the quality of the shirt was cheap!

Tip for consumers:
The pictures look nothing like the product

Products used:
Shirt but won't wear

Value
Shipping
Quality
Thumbnail of user debrad1364
Michigan
1 review
1 helpful vote
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December 7th, 2023

Do yourself a favor don't order from this company very poor quality for the price Not to Ben close to what I ordered

Thumbnail of user kristineh203
Pennsylvania
1 review
1 helpful vote
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October 20th, 2023

Material of sweatshirt is junk…not at all what is pictured. Design is screen printing not embroidered. Complete waste of money!

Tip for consumers:
Do not use this company

Products used:
Sweatshirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user dovg4
New York
1 review
1 helpful vote
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February 23rd, 2022

Horrible people. No phone to call. They never send refund to me. No customer service. Phone is disconnected.

Service
Value
Shipping
Returns
Quality
Thumbnail of user careyg43
Michigan
1 review
1 helpful vote
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March 9th, 2022
Verified purchase

I ordered diapers for my twin grandsons, never received them! So yeah they're a ripoff don't order from this company!

Products used:
Never received

Service
Thumbnail of user terryh1128
Missouri
1 review
1 helpful vote
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November 6th, 2022
Verified purchase

This company is a joke. They take people's money and do NOT deliver a quality product. Nor do they try to correct their mistakes. BUYERS BEWARE!

Service
Value
Shipping
Returns
Quality
Thumbnail of user gertjanenlindadegroot
Netherlands
1 review
0 helpful votes
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February 22nd, 2024

Grootste rommelpot het is Ali expres en action kwaliteit ketting breekt zomaar in eens onder het lopen en dat na 5 weken ik raad hun af totaal geen garantie
Koop bij Ali expres of ga iets moois doen van het geld maar koop hier niks

Service
Value
Thumbnail of user brianc2880
Ohio
1 review
1 helpful vote
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May 25th, 2022

We had 3 co-workers order for a fundraiser drive - No Response - No Updates - Just don't order anything from this company.

Tip for consumers:
DO NOT ORDER FROM THIS COMPANY

Service
Thumbnail of user kellya885
Florida
1 review
1 helpful vote
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October 29th, 2021

This site is FAKE I ordered off this site October 8th and have called constantly left emails also not one person called or emailed me back

Products used:
None because I never received them

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